HP ProtectTools Troubleshooting Guide

2 www.hp.com Technical Reference Guide
HP ProtectTools Troubleshooting Guide
Outlook or Outlook Express, and it supports enhanced security for Microsoft EFS file/folder
encryption. The software also provides a function called Personal Secure Drive (PSD). The
PSD is a function in addition to the EFS-based file/folder encryption, and it uses the
Advanced Encryption Standard (AES) encryption algorithm. It is important to note that HP
ProtectTools Personal Secure Drive cannot function unless the TPM is unhidden, enabled
with appropriate software installed with ownership, and the user configuration initialized.
Additionally, the TPM also supports data management functions, such as backing up and
restoring the key hierarchy, support for third-party applications that use MSCAPI (such as
Microsoft Outlook and Internet Explorer) and applications that use PKCS#11 (such as
Netscape) for protected digital certificate operations when using the Embedded Security
software.
■ HP ProtectTools TPM Firmware Update Utility: This utility is a Web-based SoftPaq for
updating your TPM firmware.
■ HP Credential Manager for ProtectTools: This tool provides identity management and has
security features that protect against unauthorized access to your computer. These features
include the following:
❏ Alternatives login capability as opposed to passwords when logging on to Windows,
such as using a smart card or biometric reader to log on to Windows
❏ Single Sign On feature that automatically remembers credentials for Web sites,
applications, and protected network resources
❏ Support for optional security devices, such as smart cards and biometric readers
❏ Support for additional security settings, such as requiring authentication with an optional
security device to unlock the computer and access applications
❏ Enhanced encryption for stored passwords, when implemented with a TPM Embedded
Security chip
■ Smart Card Security for ProtectTools: This tool manages the smart card setup and
configuration for computers equipped with an optional smart card reader. The smart card
BIOS security mode is available on some models. When enabled, this mode requires you to
use a smart card to log on to the computer.
■ BIOS Configuration for ProtectTools: This configuration provides access to the Computer
Setup Utility security and configuration settings. This allows users to access system security
features managed by Computer Setup through Windows.
Please consult the HP ProtectTools Security Manager Guide that shipped with the computer or
access this online at
http://www.hp.com along with the latest software, firmware, driver, and
support materials. Help files provided with the installed product contain a variety of
troubleshooting, configuration, and functional product data, and they are considered the first
direct source of information.
Table A Glossary of HP ProtectTools Embedded Security Related Terminology
Acronym Term Detail
AES Advanced Encryption
Standard
A symmetric 128-bit block data encryption technique
API Application Programming
Interface
A series of internal operating system functions that applications
can use to perform various tasks
CSP Cryptographic Service
Provider
A software component that interfaces with the MSCAPI