HP External Hard Disk Drive Backup Solution by Seagate User Guide November 2004 (First Edition) Part Number 373652-001
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Contents About This Guide Audience Assumptions..................................................................................................................................v Where to Go for Additional Help..................................................................................................................v Telephone Numbers ................................................................................................................................
Contents Chapter 4 Data Recovery Recovering Data.........................................................................................................................................4-1 Restoring Files Using Windows Explorer ...........................................................................................4-1 Restoring Files Using the Compare List .............................................................................................4-1 Preparing for a Disk Crash..........................
About This Guide This user guide can be used for reference for installing the HP External Hard Disk Drive Backup Solution by Seagate.
1 Introduction The HP External Hard Disk Drive Backup Solution by Seagate and BounceBack Express software enable you to create regular backups of your server data and store the data on the Seagate external HDD. The data stored on external HDD is fully recoverable and can be loaded onto the server in a recovery situation.
Introduction • Creates backup data files in “native file format”—no special software is needed to view files or data. • Enables you to select specific data for backup by drive, folder, file, or file type. • Completes backups based on a customizable schedule. Backups can be scheduled at a specific time and can be performed daily, weekly, or monthly. • Automatically launches subsequent backups whenever an external HDD is attached. • Supports external storage system data management.
2 Installation Procedures Connecting the External HDD to the Server To connect the external HDD to the server: 1. Connect AC power to the power supply and appropriate wall socket. 2. Power on the power supply. 3. Power on the external HDD and verify the power light is on. 4. Connect the USB cable between the external HDD and the server. Installing the BounceBack Software IMPORTANT: When you connect the external HDD to the server, HP recommends that you choose “Default Backup.
Installation Procedures 3. Read the License Agreement window and select Yes to agree to the terms of the agreement. The BounceBack Express software installation will begin. 4. Select Yes to indicate the presence of the external HDD.
Installation Procedures NOTE: If the external HDD is not detected, the software will prompt you to connect the drive. After the external HDD has been selected, the software continues to scan the source drive for how much data is being backed up. This number is used to determine how long the first backup will take. After the size of the backup has been determined, the estimated file size and completion time will display.
Installation Procedures To run your first backup: 1. Select Perform Backup. BounceBack Express will start a complete backup of your server’s data. When the backup is complete, you will see a window similar to the following. 2. Select OK. Running Additional Backups The external HDD should remain connected to the server at all times.
Installation Procedures 1. Double-click the removable media icon in the Windows taskbar. 2. Select Stop. 3. When you see the “You may safely remove this device” message, you can disconnect the USB cable connecting the external HDD to the server. Uninstalling BounceBack Express To completely remove the BounceBack Express software from your system: 1. Click Start>Settings>Control Panel. 2. Select Add/Remove Programs. 3. Highlight BounceBack Express and click Add/Remove. 4.
Installation Procedures Upgrading to BounceBack To upgrade your copy of BounceBack Express to BounceBack, access the CMS Peripherals, Inc., website at http://www.cmsproducts.com/seagate/upgrade to purchase and download BounceBack. Follow the instructions in “Installing the BounceBack Software” to complete the upgrade. The BounceBack software will retain all backup settings previously configured using BounceBack Express.
3 Configuring the Software The BounceBack Express software can be configured to create custom backup data sets. BounceBack Express Software The BounceBack Express software gives you complete control over the data you choose to back up. Use BounceBack Express to: • Select files and directories to back up, or exclude them from a backup. • Change the drive letters for the external HDD. • Set backup reminders and view a backup log.
Configuring the Software 1. Click the BounceBack icon to view the BounceBack Launcher menu. You can right-click or click the icon. 2. Use the commands in the BounceBack Launcher menu for the following tasks: • Launch BounceBack Express—Starts a backup immediately. • Launch BounceBack Express/Compare—Starts a backup immediately and displays all changed or altered files for your review before backing up. • BounceBack Express Settings—Enables you to configure various backup settings.
Configuring the Software Running Customized Backups The BounceBack Express Settings program is used to fully customize a backup set. There are two ways to access BounceBack Express Settings: • Right-click the BounceBack Launcher icon in the taskbar and select BounceBack Express Settings. • Select Start>Programs>BounceBack Express>BounceBack Express Settings. The following tabs are available in BounceBack Express Settings: • Backup—Create, organize, and schedule data sets for automatic backup.
Configuring the Software 1. From the Backup tab, select Edit. 2. Select Add Item to display the Select Source Data window. You can navigate to your drives, folders, and files in this window just as you would in Windows Explorer.
Configuring the Software 3. Select the drive or folder you want to back up and click OK. You can selectively back up files of certain types by entering a file extension into the File Type field. For example, *.doc. You can also add new file folders by selecting the appropriate drive icon and entering a folder name into the New Folder field. 4. The Select Backup Path window opens, where you can select the destination for your data to be backed up.
Configuring the Software Changing the List of Items for a Backup After selecting drives, folders, or files for backup, you might want to make changes to the list: 1. From BounceBack Express Settings, click Backup. 2. Select the item you want to change and click Edit. 3. Click Edit Item from the Backup Set window. 4. Select the drives, folders, or files you want to back up and click OK. 5.
Configuring the Software 1. From BounceBack Express Settings, select the Backup tab. 2. Select the item you want to delete from a backup. 3. Click Disable—the button to the left of the Set Name will change to red. The Disable button will now change to Enable when the disabled set is highlighted. Scheduling a Backup in BounceBack Express Scheduling has been reduced to a few keystrokes and the only prerequisite is to have a data set to schedule. The method to schedule is as follows: 1.
Configuring the Software 3. Click Schedule to display the following dialog box. 4. Select a backup schedule option from the Backup Set Schedule window. The following options are available: — Not Scheduled—Default selection — Once—Schedule a single backup by date and time — Daily—Schedule a daily backup by date and time — Monthly—Schedule a monthly backup by date and time 5. In the following example, the backup is scheduled for 6:00 pm Monday through Friday.
Configuring the Software 6. After you have set the backup schedule, the schedule details will display under “Scheduled For” in the Backup tab. Schedules can be changed at any time. If a scheduled event is missed because the system is powered off, you will be informed of the missed backup when the system is powered on. You will be prompted to start one immediately or wait until a more convenient time.
Configuring the Software Setting BounceBack Express Options BounceBack Express is initially installed with many default options. To review and change options for each data set: 1. In the BounceBack Express Settings program, select the Backup tab. 2. Select the backup Set Name you want to schedule and click Edit. 3. The options available to all data sets are: — Add Item—Enables you to add drives, folders, files, or file types to the backup set.
Configuring the Software — Verify—This option will display a progress bar during the backup. Each file will be verified after it has been backed up against the source file. Verifies take a slightly shorter time than backup operations because no writing to the hard drive is required. — Unattended Backup—Select this option if you want BounceBack Express to run without any user interaction. This option is not utilized if the Launch BounceBack Express Compare feature is selected.
Configuring the Software • The Log Info group displays the size and last date BounceBack Express was accessed. The log file is appended each time BounceBack Express backs up your data. It also shows its size and the date of your last backup. — View Log—Displays the log file summarizing the statistics of every completed backup. — Purge Log—Deletes the log file.
4 Data Recovery Recovering Data The BounceBack Express software enables you to quickly recover lost data. There are two ways to recover data: • By dragging and dropping the files in Windows Explorer. • By using the Compare List from the Launch BounceBack Express/Compare command in the BounceBack Launcher task bar menu. Restoring Files Using Windows Explorer You can use Windows Explorer to drag and drop files from the external HDD to your system drive.
Data Recovery 4. In the Backup Comparison Results window, select Deleted Files from the View menu. This displays all files and folders that are deleted from your server, but found on the external HDD. Selecting Changed Files will display files existing on both the server and external HDD, but are different. 5. To recover all deleted files, click Restore. To recover specific files, select the ones you want to recover and then click Restore.
Data Recovery CAUTION: Be sure to select Disable Disaster Recovery as you need to preserve the data already on the external HDD. After your recover the data you lost, then you can start a full backup. 3. Right-click on the BounceBack Express icon in the taskbar and select Launch BounceBack Express/Compare. 4. Click Restore in the BounceBack Comparison Results window. 5. Repeat step 4 until no “Deleted” files display.
5 Managing the HP External Hard Disk Drive Backup Solution by Seagate This section contains information regarding maintenance and tasks frequently required to ensure proper operation of the HP External Hard Disk Drive Backup Solution by Seagate. Changing the External HDD Letter Information Tab From the Information tab in the BounceBack Express Settings Program, you can change the external HDD letters, or view information about the external HDD.
Managing the HP External Hard Disk Drive Backup Solution by Seagate 1. Select the drive letter in the list that you want to change. 2. Click Change Drive Letter. BounceBack Express only displays drive letters that are not already used on the system. 3. Select the new drive letter and click OK. NOTE: Click Refresh List in the Backup Device Drive Letters section if the partition information does not update automatically.
Managing the HP External Hard Disk Drive Backup Solution by Seagate 3. Click View Changes in the BounceBack Express window. 4. In the Backup Comparison Results window, select Deleted Files from the View menu. This displays all files and folders that have been deleted from your system disk, but still exist on the external HDD. 5. Click Purge to delete those files and file folders that have already been deleted from your hard drive, or select the ones you want to delete and then click Purge.
Managing the HP External Hard Disk Drive Backup Solution by Seagate 1. Select Add Exclusion, or select an existing item in the Exclusions tab and click Edit Exclusion. 2. Select a drive letter to exclude or double-click the drive letter to find the folders or files you want to exclude from the backup. Multiple items can be highlighted for selection. 3. Select OK. Your excluded items are added to the list on the Exclusions tab, and will not be included in the backup.
6 Advanced Backup Options Creating Backup Sets A Backup Set can contain one or more drives, folders, or files of a specific type in a folder. You can also combine a folder on one drive (for example, C:\My Documents) with another folder on a different drive, or the entire drive (for example, D:\) into the same backup set. To create a backup set: 1. Start the BounceBack Express Settings program.
Advanced Backup Options 2. Click Add to open the Backup Set window. NOTE: When you create Backup Sets, the software automatically increments the name for each Backup Set as “Set 2,” “Set 3,” and so on. You can change these names to names with more meaning, or names that remind you of what is included in the Backup Set. 3. In the Backup Set Items window, enter a name that describes the Backup Set in the Set Name text box. 4.
Advanced Backup Options 7. In the Select Source Data window, select the drives, folders, or files you want to add to the Backup Set and click OK. 8. In the Select Backup Path window, select the external HDD and click OK. NOTE: When selecting a source to back up, multiple items can be highlighted and selected at the same time. When selecting a backup path, only one item can be highlighted for selection. 9. If desired, select a backup schedule (refer to “Scheduling Backups” for more information). 10.
Advanced Backup Options For example, you might have files and folders that change daily, so you want this data to be backed up each time you connect the external HDD to your system. Program files and data that you rarely access can be backed up on a monthly or weekly basis. This added power gives you more control over which drives and directories are backed up and when. Scheduling a Backup to Launch When the External HDD is Connected The external HDD should always remain connected to the server.
Advanced Backup Options 6. Click Edit Set and then click Schedule. 7. Choose Once, Daily, or Monthly and set the appropriate time and days. 8. Click OK. Your backup will now launch on the specified days at the specified times. Using the Backup with Compare List Some users might wish to view all folders and files, after an initial backup, before they are backed up to the backup drive.
Advanced Backup Options File Menu The file menu has the following commands: • Backup—Select this command to back up the files you select in the external HDD Comparison Results window. This command performs the same function as the Backup button. • Restore—Select this command to recover or restore the files you select. This command performs the same function as the Restore button. • Exit—Exits the Compare List and cancels the backup.
Advanced Backup Options Purge Button The Purge button is enabled only for Deleted files in the Compare list and works in the following manner: • Deleted—This will remove all the files you select from the external HDD which no longer exist on the source drive. NOTE: It is good practice to frequently purge from the external HDD those files and folders that have been deleted from the source drive. For more information, refer to “Removing Deleted Files from the External HDD.
Index A advanced options 6-1 automatic backups 3-7, 6-3 B backup auto launch 6-4 customized 3-3 deleting files 5-2 excluding files 5-3 initial 2-3 launching 3-9 removing exclusions 5-4 scheduling 3-7, 6-3, 6-4 unattended 3-11 Verify utility 3-11 backup log 3-11 backup set 6-1 adding 3-3 creating 6-1 deleting 3-6, 6-3 disabling 3-6, 6-3 editing 3-6, 6-3 enabling 3-7 naming 3-10 options 3-10 BounceBack Launcher utility 3-1, 3-2 Reminder utility 3-2 settings 3-2 software upgrade 1-1, 2-6 TechRepair utility 3
Index L launch backup 3-9 log file 3-11 delete 3-12 view 3-12 O operating system 1-2 operating system requirements 1-2 options advanced 6-1 backup set 3-10 BounceBack Express 3-10 R recovering data 4-1 removing backup exclusions 5-4 requirements hardware 1-2 operating system 1-2 software 1-2 restore 4-1 compare list 4-1 drag-and-drop 4-1 Windows Explorer 4-1 backups 6-3, 6-4 scheduling backups 3-7, 6-3 servers installing new 4-2 supported 1-2 settings 3-2 software features 1-1 uninstalling 2-5 upgrade 2
