Illustrated Parts & Service Map HP Compaq Pro 6300 All-in-One Business PC

HP Compaq Pro 6300 All-in-One 703565-002 page 2
Standard and Optional Boards
Misc boards
1 Webcam 698198-001
2 Converter board 698200-001
3 AMD Radeon HD 7650A 2-GB MXM discrete graphics board 708866-001
*
NVIDIA GeForce GT 630M 2-GB MXM 3.0A discrete graphics board 708867-001
4 HP WLAN 802.11 a/b/g/n 652165-001
* HP WLAN 802.11 b/g/n 654602-001
* HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 697316-001
5 Power button board 698204-001
System boards (include replacement thermal material)
* System board for use in models without Windows 8 657238-001
* System board for use in models with Windows Standard 657238-501
* System board for use in models with Windows Professional 657238-601
* System board - NetClone (open source) 699944-001
Memory modules (SODIMM, PC3-12800, CL11)
*8-GB
689374-001
*4-GB
689373-001
*2-GB
689372-001
Intel Core i7 processors (include thermal material)
* 3770s, 3.1 GHz, 8-MB L3 cache 689370-001
Intel Core i5 processors (include thermal material)
* 3570s, 3.1 GHz, 6-MB L3 cache 695079-001
* 3475s, 2.9 GHz, 6-MB L3 cache 695078-001
* 3470s, 2.9 GHz, 6-MB L3 cache 695077-001
Intel Core i3 processors (include thermal material)
* 3240, 3.4 GHz, 3-MB L3 cache (65-W) 688951-001
* 3225, 3.3 GHz, 3-MB L3 cache (55-W) 689578-001
* 3220, 3.3 GHz, 3-MB L3 cache (65-W) 688950-001
* 3210, 3.2 GHz, 3-MB L3 cache (65-W) 715895-001
* 2130, 3.4 GHz, 3-MB L3 cache (65-W) 665120-001
* 2120, 3.3 GHz, 3-MB L3 cache (65-W) 638629-001
Intel Pentium processors (include thermal material)
* G2130, 32 GHz, 3-MB L3 cache 715898-001
* G2020, 2.9 GHz, 3-MB L3 cache 715897-001
* G2010, 2.8 GHz, 3-MB L3 cache 715896-001
* G870, 3.1 GHz, 3-MB L3 cache 691936-001
* G860, 3.0 GHz, 3-MB L3 cache 665123-001
* G640, 2.8 GHz, 3-MB L3 cache 691935-001
Intel Celeron processors (include thermal material)
* G1620, 2.7 GHz, 2-MB L3 cache 715894-001
* G1610, 2.6 GHz, 2-MB L3 cache 715893-001
* G550, 2.6 GHz, 2-MB L3 cache 691934-001
* G540, 2.5 GHz, 2-MB L3 cache 665119-001
* G460, 1.7 GHz, 1-MB L3 cache 682410-001
* Not shown
Diagnostic LEDs
LED Color LED Activity State/Message
Power Green On Computer on
Power Green 1 blink every 2 seconds Normal Suspend Mode
Power Red 1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM)
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to boot
Power Red 11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
Power Red 12 blinks, 1 blink every second
followed by a 2 second pause
MXM thermal shutdown
none none System does not power on and
LEDs are not flashing
System unable to power on
Miscellaneous Parts
1 Heat sink for use with graphics board 698214-001
2 Heat sink for use with the processor 698201-001
3 Stand cover 698225-001
4 Fan/blower 698196-001
5 Serial port assembly 698212-001
6 Cable routing bracket 698224-001
7 Speakers (left and right) 698197-001
* Thermal pad (76mm*29mm*2.25mm) 706557-001
* VESA plate 701672-001
* HP keyed cable lock 626729-002
* Optical drive insert 698222-001
* Card reader insert 698220-001
* Card reader, 6-in-1 698219-001
* Hard drive isolation grommet 450712-001
* Transceiver for use with wireless mouse and keyboard 674319-001
* Mouse, PS2, optical 674315-001
* Mouse, washable 619580-001
* Mouse, wireless 674317-001
* Mouse, USB, optical 674316-001
* Mouse, USB, laser 674318-001
* Mouse, washable 608150-001
* Webcam assembly kit for models without a webcam (includes webcam
cover for bezel)
698227-001
* Antenna kit 698218-001
* Kit for use in models without a webcam 698227-001
*Not shown
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter
Failure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test .
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.