Illustrated Parts & Service Map - HP EliteDesk 800 G1 - Ultra Slim Desktop

HP EliteDesk 800 G1, USDT Chassis 723287-001 page 2
Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or -
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.
Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your
new password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
1. Turn on or restart the computer.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, press and hold the CMOS button for 5 seconds.
4. Replace the chassis access panel and reconnect the power cord.
5. Turn on the computer and allow it to start.
Miscellaneous Parts
1 Heat sink for use with the processor (includes thermal material) 587456-001
* Heat sink for use on models with discrete graphics cards (includes ther-
mal material)
689369-001
2 Power switch assembly 732767-001
3 Internal speaker 689384-001
4 Rear port cover 588981-001
5 Chassis fan, rear 732766-001
6 Front I/O panel 732762-001
7 Chassis fan, front 732765-001
* Solenoid lock 732772-001
* HP Ultraslim Keyed Cable Lock 703372-001
* Optical drive rail (green plastic piece on drive) 732761-001
* Hood sensor 638816-001
* USB powered speakers 636917-001
* Mouse, PS2, optical 674315-001
* Mouse, USB, HP Elite 674318-001
* Mouse, washable 724795-001
* Mouse, wireless, HP Elite 674317-001
* Mouse, USB, optical 674316-001
*Not shown
Mass Storage Devices (not illustrated)
DVD-ROM drive 608394-001
DVD±RW drive 657958-001
Blu-ray BD-RW SuperMulti XL Drive 719157-001
750 GB, 7200 rpm hard drive, hybrid SSD 719105-001
500 GB, hard drive, hybrid SSD 724938-001
500 GB, 10000 rpm hard drive 683923-001
500 GB, 7200 rpm, self-encrypting (SED) hard drive 696442-001
500 GB, 7200 rpm, Advanced Format hard drive 686217-001
500 GB, 7200 rpm hard drive 613208-001
320 GB, 7200 rpm hard drive 639135-001
256 GB Solid State Drive (SSD), self-encrypting (SED) 680020-001
128 GB Solid State Drive (SSD) 665961-001
32 GB mSATA drive 719566-001
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card,
reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configuration
Warning
Populated DIMM configura-
tion is not optimized
Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard
error
Keyboard failure. Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard. If
304, possible system board prob-
lem.
501-Display Adapter Fail-
ure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test .
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.