User manual

Solve wired network problems .......................................................................................................................... 162
Introduction ..................................................................................................................................... 162
Poor physical connection ................................................................................................................ 162
The computer is using the incorrect IP address for the printer ...................................................... 162
The computer is unable to communicate with the printer ............................................................. 162
The printer is using incorrect link and duplex settings for the network ........................................ 163
New software programs might be causing compatibility problems .............................................. 163
The computer or workstation might be set up incorrectly ............................................................. 163
The printer is disabled, or other network settings are incorrect ................................................... 163
Solve wireless network problems ..................................................................................................................... 164
Introduction ..................................................................................................................................... 164
Wireless connectivity checklist ....................................................................................................... 164
The printer does not print after the wireless conguration completes ......................................... 165
The printer does not print, and the computer has a third-party rewall installed ....................... 165
The wireless connection does not work after moving the wireless router or printer .................... 165
Cannot connect more computers to the wireless printer ............................................................... 165
The wireless printer loses communication when connected to a VPN .......................................... 166
The network does not appear in the wireless networks list .......................................................... 166
The wireless network is not functioning ........................................................................................ 166
Perform a wireless network diagnostic test ................................................................................... 166
Reduce interference on a wireless network ................................................................................... 166
Solve fax problems ............................................................................................................................................ 168
Introduction ..................................................................................................................................... 168
Fax troubleshooting checklist ......................................................................................................... 168
Solve general fax problems ............................................................................................................ 169
Faxes are sending slowly .............................................................................................. 169
Fax quality is poor ......................................................................................................... 170
Fax cuts o or prints on two pages .............................................................................. 171
Index ........................................................................................................................................................... 173
ENWW ix