User Guide

ManualsBrandsHP ManualsOffice ElectronicsHP Laserjet Pro M426fdn Multifunction Laser Printer with Built-in Ethernet & Duplex Printing, Amazon Dash Replenishment Ready (F6W14A)

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the

tray or is picking up multiple sheets of paper at one time. Either of these situations can result in

paper jams.

To resolve LaserJet paper jam issues online, go to Help With LaserJet Paper Jams.

The printer does not pick up paper

If the printer does not pick up paper from the tray, try following solutions.

1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of

paper remain inside the printer.

2. Load the tray with the correct size of paper for the job.

3. Make sure the paper size and type are set correctly on the printer control panel.

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust

the guides to the appropriate indentation in the tray. The arrow on the tray guide should

line up exactly with the marking on the tray.

note:

Do not adjust the paper guides tightly against the paper stack. Adjust them to the

indentations or markings in the tray.

The following images show examples of the paper-size indentations in the trays for

various printers. Most HP printers have markings similar to these.

Figure : Size markings for Tray 1 or the multipurpose tray

Summary of content (6 pages)

PAGE 1
Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams. To resolve LaserJet paper jam issues online, go to Help With LaserJet Paper Jams. The printer does not pick up paper If the printer does not pick up paper from the tray, try following solutions. 1. Open the printer and remove any jammed sheets of paper.
PAGE 2
Figure : Size markings for cassette trays 5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
PAGE 3
6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use distilled water, if it is available. caution: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth in water and wring it out before cleaning the rollers. 8. The tray rollers may be worn.
PAGE 4
Figure : Technique for flexing the paper stack 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moistureproof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance.
PAGE 5
Figure : Stack-height markings Figure : Tab for the paper stack 6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. note: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.
PAGE 6
Figure : Size markings for Tray 1 or the multipurpose tray Figure : Size markings for cassette trays 7. Make sure the printing environment is within recommended specifications.