Installation and Support of Windows® XP Operating System on HP Z220, Z420, Z620, and Z820 Workstations

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Frequently Asked Questions
Will Windows 7 Professional allow for downgrades to Windows
®
XP Professional?
Yes, the Windows 7 Professional End User License Agreement (EULA) allows the end-user to downgrade to Windows
®
XP Professional
or Windows Vista Business versions. End-users who purchase PCs PRE-INSTALLED with Windows
®
7 Professional will be able to
downgrade to Windows
®
XP Pro since the Windows 7 Professional EULA contains the necessary downgrade rights. Downgrade rights
are valid for the life of Windows 7 Professional on that Workstation.
Will customers be able to purchase PCs from HP with Windows
®
XP Professional pre-installed?
No. Microsoft will no longer allow HP to ship Windows
®
7 Professional Workstations with a Windows
®
XP Professional downgrade
preinstalled. (See following FAQ for additional information.)
How does the HP CIS process work for customers who still want Windows
®
XP downgrade OS pre-installed?
HP will still be able to provide Windows
®
XP downgrade via our factory-based PC Customization Services adherent to the following
conditions:
• Windows
®
XP Pro can only be pre-installed on a Workstation purchased with a custom image service.
• HP will ship the Windows
®
XP Professional pre-installed Workstation with a Windows 7 Pro COA.
• HP cannot ship Windows
®
XP Professional downgrade recovery media with its Workstations. HP can only ship recovery media that
matches the COA on the PC.
• HP’s factory services (CIS) can offer a “custom recovery media master”, but it cannot ship with Workstations out of the factory.
• Please contact your HP Sales Representative or HP CIS directly at PSGA EOL Transitions ([e-mail]) for
more details
Will the end-user be able to obtain Windows
®
XP Professional restore media from HP?
No. Microsoft will no longer allow OEMs such as HP to provide Windows
®
XP Professional restore media to end-users.
Can HP continue to sell Workstations configured with Windows
®
XP Professional after October 2010?
Yes. However this can only be accomplished through HP’s Custom Integration Services (CIS) organization. They are authorized to pre-
load Windows
®
XP as part of a customer-specific custom software installation (“Golden Image”).
What can HP provide to customers who request Windows
®
XP Professional media after Oct. 22, 2011?
HP will provide a set of CD’s or DVD’s providing the system was originally shipped from the HP factory with Windows
®
XP Professional
pre-loaded. The Recovery Media Kit shipped will be the same Restore Kit that shipped with the system
Selecting Workstations Tested with Windows
®
XP
Windows XP Hardware Support Matrix for Z series workstations: www.hp.com/support/workstation_manuals
Materials and Information Concerning Windows
®
XP Installation
HP has compiled materials resources for use in installing Windows
®
XP. Included are Drivers, Errata, Patches and more. A document
titled “HP Z220, Z420, Z620 and, Z820 Workstations Microsoft
®
Windows
®
XP Install Reference Guide” can be found at:
www.hp.com/support/workstation_manuals