User's Manual
Table Of Contents
- Contents
- Welcome
- Basics
- Just Type
- Work with applications
- Open applications
- Resize panels/display or hide levels in an app
- Use the menus
- Enter and save information
- Use the onscreen keyboard
- Enter uppercase letters
- Enter symbols and alternate characters
- Enter passwords
- Symbols and accented characters
- Enter information in a field
- Work with the Text Assist feature
- Customize Text Assist settings
- Add your own words and shortcuts
- Cut, copy, and paste information
- Select items in a list
- Save information
- Close an application or application screen
- Delete an application
- Manage applications in Card view
- Customize the app display in the Launcher and Quick Launch
- Manage online accounts
- View and work with notifications
- Create and work with favorites
- Copy files and sync your personal data
- Email, text, multimedia, and instant messaging
- Email
- How do I send and receive email on my device?
- Merged inboxes in Email
- Set up email
- Set up email: Microsoft Exchange and Lotus Notes
- Set up email when automatic setup fails
- Enter advanced account settings
- Turn new email notifications on/off
- Change account login settings
- Rename an account
- Delete an email account
- Work with panels in Email
- Create and send an email message
- Add attachments to a message
- Save a message as a draft
- Receive and read email messages
- Print an email
- Open email attachments
- Save attachments
- Save an inline image
- Add a contact from an email message
- View and edit a contact from an email message
- Search for an email message
- Reply to a message
- Forward a message
- Show or hide message recipients
- Copy messages
- Move a message to another folder
- Mark a message as read or unread
- Mark all messages in a folder as read
- Flag or unflag a message
- Delete a message
- Add a signature to outgoing messages
- Show or hide folders in the Accounts List panel
- Add an email folder as a favorite
- Set email preferences
- Reply to meeting invitations
- Send email messages from within another application
- Messaging: All messages in one application
- What kinds of messages can I send and receive?
- Work with conversations
- Switch between Conversations, Buddies, and Favorites lists
- Switch between messaging accounts in a conversation
- Search for conversations or buddies
- Add a favorite
- Use emoticons in a message
- Forward a message
- Copy messages
- Customize messaging notifications
- Resend a failed message
- Delete a message
- Delete a conversation
- Messaging: Instant messaging
- Set up an instant messaging (IM) account
- Create a Skype account in Messaging
- Sign in to an IM account
- Sign out of an IM account
- Send and receive IM messages
- Add a buddy
- Receive a buddy request
- Block a message sender
- Delete a buddy
- Change your online status
- Change your custom message
- Change your IM account username and password
- Delete an IM account
- Messaging: Text messaging
- Email
- Photos, videos, and music
- Photos & Videos
- Use Photos & Videos for the first time
- Work with panels in Photos & Videos
- Look at pictures
- Watch a video
- Use video playback controls
- Organize your pictures and videos into albums
- Create an album
- Copy pictures or videos to an album
- Look at pictures in a slideshow
- Print pictures
- Add a comment to a picture or video in an online account
- Set up an online pictures or videos account on your device
- Delete an online pictures or videos account
- Delete pictures or videos
- HP Movie Store
- YouTube
- Music
- Get music onto your device
- Show/hide the Library or Playlist lists
- Listen to music
- Use music playback controls
- Create a playlist
- Add music to a playlist
- Sort all songs or a playlist
- Edit a playlist name
- Delete songs from a playlist
- Search Songs, Artists, Albums, Genres, or playlists
- Delete a playlist
- Delete a song from your device
- Use HP Play to sync music from your computer to your device
- Install HP Play
- Set up HP Play to sync with your device
- Manually sync music from HP Play to your device
- Photos & Videos
- Web
- Web
- Go to a website
- Search the web
- Navigate a web page
- Open another browser
- Print a web page
- Use Flash content
- Add a web page to the Launcher
- Create a bookmark
- Open a bookmarked page
- Edit or delete a bookmark
- Return to previously viewed web pages
- Use links on a web page
- Work with images on a web page
- Download files from the web
- Add a web search engine
- Customize web browser settings
- Maps
- Web
- Contacts, Calendar, and other personal information
- Contacts
- How do I add names and other info into Contacts?
- Linked contacts
- Use Contacts for the first time
- Set up an online account in Contacts
- Create a Skype account in Contacts
- Create a contact
- Find a contact
- View, edit, or delete contact information
- Add or change a contact photo
- Create a favorite
- Remove a contact from favorites
- Call or chat with a Skype contact
- Link a contact
- Unlink a contact
- Get in touch with a contact
- Delete a contact
- Customize Contacts
- Manually synchronize Contacts with your online accounts
- Delete an online account from Contacts
- Receive vCards
- Calendar
- How do I get events into Calendar?
- Layered calendars
- Use Calendar for the first time
- Set up an online account in Calendar
- Create an event
- Enter the event location
- Invite others to an event
- Contact meeting invitees
- Schedule a repeating event
- Add an alarm to an event
- Customize event notification sounds
- Add a note to an event
- Create an all-day (untimed) event
- Change the Calendar display
- Move around in Calendar
- Quickly glimpse your schedule
- Delete an event
- Respond to an event reminder
- View meeting participants
- Customize Calendar
- Manually synchronize Calendar with your online accounts
- Delete an online account from Calendar
- Memos
- Facebook Tablet
- Contacts
- Documents and eBooks
- Quickoffice
- Set up Quickoffice to access files from an online account
- Open a file
- Change the display size
- Send a file as an attachment to an email message
- Print a Word document or PowerPoint presentation
- Scroll rows or columns in a spreadsheet
- Switch among sheets in a spreadsheet
- Resize rows and columns in a spreadsheet
- Switch among slides in a PowerPoint® slideshow
- Edit or delete an online account in Quickoffice
- Adobe Reader
- Amazon Kindle
- Quickoffice
- Phone & Video Calls
- How can I make and receive calls with my HP TouchPad?
- Use Skype voice and video calling
- What kinds of calls can I make and receive with Skype?
- Create a Skype account in Phone & Video Calls
- Sign in to a Skype account in Phone & Video Calls
- Make a Skype-to-Skype video or audio call
- Use Skype to dial a phone number
- Answer a Skype call
- Silence the ringer on an incoming Skype call
- Ignore an incoming Skype call
- Manage a Skype-to-Skype video call
- Manage a Skype-to-Skype voice call
- Use another application while on a Skype call
- Make a second Skype voice call
- Answer a second Skype voice call (call waiting)
- Switch between two Skype voice calls
- Make a conference call from multiple Skype voice calls
- End a Skype call
- Set Skype calling preferences
- Edit or delete a Skype account
- Use your HP TouchPad with a connected HP webOS smartphone
- Connect your device to a webOS smartphone in the Phone & Video Calls application
- Dial by contact name using Just Type
- Dial using the onscreen dial pad
- Dial a favorite
- Dial by contact name in the Phone & Video Calls application
- Redial the last number dialed
- Dial from another application
- Answer an incoming call through a connected smartphone
- Silence the ringer on an incoming call through a connected smartphone
- Ignore a call through a connected smartphone
- Manage a call through a connected smartphone
- Use another application while on a call through a connected smartphone
- End a call through a connected smartphone
- Listen to voicemail messages
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
- Customize Phone & Video Calls settings
- HP webOS App Catalog and Software Manager
- Browse applications in HP webOS App Catalog
- Download a free application
- Buy an application
- Reinstall a deleted application
- Set up a billing account
- Set billing account preferences
- Update or delete a billing account
- Manage applications with Software Manager
- Update a downloaded application from a notification
- Manually check for application updates
- Preferences
- Backup
- Date & Time
- Device Info
- View system information
- Rename your device
- Restart your device
- Erase data and reset your device
- About the full erase options
- Run Automated Diagnostics
- Run Interactive Diagnostics
- Run a custom application
- Change default applications
- Use Certificate Manager
- Install a certificate from USB drive storage
- Install a certificate from an email attachment
- View certificate details
- Delete a certificate
- Exhibition
- Regional Settings
- Screen & Lock
- Sounds & Ringtones
- Wireless connections
- Wi-Fi
- What is a Wi-Fi connection?
- Are there different kinds of Wi-Fi networks?
- Turn Wi-Fi on/off
- Connect to a new open network
- Connect to a new secure network
- Connect to a previously used network
- Connect to a captive portal
- Disconnect from a network
- Put Wi-Fi to sleep when the screen is off
- Customize connection settings
- Print Manager
- VPN
- Location Services
- Bluetooth® wireless technology
- Touch to Share
- Wi-Fi
- Troubleshooting
- 5Ts: Ways to get your HP TouchPad working again
- HP webOS Account
- Creating your HP webOS Account: Is your device ready for setup?
- Creating your HP webOS Account: Are you trying to use an account from another webOS device?
- Creating your HP webOS Account: Are you having trouble creating a new account?
- Creating your HP webOS Account: Unable to complete? Try this
- Having trouble logging in to your HP webOS Account?
- Battery
- Screen and performance
- Synchronization
- I don’t want to sync calendar or contact information with my online account—just email
- I want to sync with Outlook or Palm Desktop by ACCESS software on my computer
- I have an Exchange account at work, but my data is not being downloaded to my device
- I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
- A notification tells me that ActiveSync encountered a problem on the server
- A notification tells me that there is not enough free memory to synchronize
- A notification tells me that the server could not be reached
- A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Messaging
- Wi-Fi
- Web
- Calendar and Contacts
- I haven’t entered any contacts or calendar events on my device, but when I open those apps, I see entries
- My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
- Some of my contact information is missing
- My contact data is in the wrong field
- I have duplicate contacts
- I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- I can’t synchronize Calendar events
- Some of my calendar information is missing
- My calendar data is in the wrong field
- I have duplicate calendar events
- Calendar notifications are not working
- Photos & Videos, and Music
- Print Manager
- HP webOS App Catalog
- Using your HP TouchPad with an HP webOS smartphone
- Transferring information to and from your computer
- When I connect my device to my computer, I don’t get the prompt to put the device in USB Drive mode
- I copied files from my computer, but I can’t see or play them on my device
- When I open the folder representing my device on my computer, I see subfolders. Do I need to move my files into these folders?
- I want to transfer files from my device to my computer, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive mode
- Backing up and restoring data
- System Updates
- Hands-free devices
- Making room on your device
- Terms
- Online accounts available for webOS devices
- Specifications
- Important safety and legal information
- Use Adobe search
182 Chapter 15 : Troubleshooting
• If the device does not automatically connect to a known network, select
your Wi-Fi network from the list. If the device does not detect your Wi-Fi
network, continue to the next step.
• Try connecting to the Wi-Fi network with another computer or device.
• If you cannot connect using the other device, there may be a
problem with your Internet connection or wireless router. Unplug
the modem and the wireless router and reboot the modem. After
the modem re-establishes an Internet connection, plug in the
wireless router and try connecting again. If you still can't connect
with the other device or computer, contact your Internet service
provider.
• If you can connect with the other device, but not with the HP
TouchPad, continue with the next step.
• Does your Wi-Fi network use MAC address filtering? MAC address
filtering is a common method of securing a Wi-Fi network. The filter list
is similar to a guest list at a party; if you’re not on the list, you can't
come in. The filter list (allowing access to your network) lives on your
Wi-Fi router. If your Wi-Fi network uses MAC address filtering, you need
to log in to the Wi-Fi router and add your device’s MAC address to the
access control list. Because each router has a unique method to perform
this task, consult your router documentation for detailed instructions. To
find your device’s MAC address: Open Device Info and tap More
Info. The MAC address is the Wi-Fi hex number under Device.
• Restart your device (see Restart your device).
I can’t make a Wi-Fi connection from a public or corporate
network
• Turn off Wi-Fi, and then turn it on again (see Turn Wi-Fi on/off).
• If the device does not automatically connect to a known network, do
one of the following:
• Select the Wi-Fi network you want to connect to from the list.
• If you’re trying to connect to a secure network with a hidden
name, ask the system administrator for the info needed to connect
to the network.
• If you’re not trying to connect to a secure network with a hidden
name and there are no Wi-Fi networks detected, there are no
Wi-Fi networks available for the device to connect to. Try moving
to another location and attempting the connection again.
• Try connecting to the Wi-Fi network with another computer or device.
• If you cannot connect using the other device, there may be a
problem with the Wi-Fi network’s Internet connection or wireless
router. Report the problem to the system administrator.
• If you can connect with the other device, but not with the HP
TouchPad, continue with the next step.
• Does the Wi-Fi network use MAC address filtering? MAC address
filtering is a common method of securing a Wi-Fi network. The filter list
is similar to a guest list at a party; if you’re not on the list, you can't
come in. The filter list (allowing access to the Wi-Fi network) lives on the
Wi-Fi router. This list is maintained by the system administrator and you
must provide the administrator with your device’s MAC address and
request to be added to the list. To find your device’s MAC address:
Open Device Info and tap More Info. The MAC address is the Wi-Fi
hex number under Device.
• Restart your device (see Restart your device).
I am trying to connect my device to my Wi-Fi network and
need to find the device’s MAC address
Open Device Info , tap More Info, and tap Hardware. Under Device,
the number listed to the right of Wi-Fi is your device’s MAC address.
Web
I can’t access a web page
• Make sure your device is connected to a Wi-Fi network (see Icons in the
title bar). If you do not have a Wi-Fi network connection, see the topic
that matches your situation:
• I can’t make a Wi-Fi connection from my home network
• I can’t make a Wi-Fi connection from a public or corporate
network