User's Manual

42 HP Firebird Desktop Essentials (Features may vary by model)
I cannot record (burn)
adisc.
(continued)
Select a slower write speed for the recording drive, if a slower
speed is available.
The recording software may not let you add a track if it exceeds the
available space on your disc. You can make space available by
removing one or more tracks from the list before recording the files
to the disc.
Close all software programs and windows before recording.
Ensure that you have enough available space on your hard disk
drive to store a temporary copy of the content:
1 Click the Windows Vista start button, and then click
Computer.
2 Right-click the hard disk drive, and then click Properties to
view the available space.
If you are on a network, copy the files from a network drive to your
hard disk drive first, and then record them to disc.
Close all programs and windows, and then restart your computer.
I cannot add data
to a DVD.
Ensure that you set the correct recording option (append or add
data files) in your DVD recording software.
Titles of music tracks are
not displayed for the CD.
For the artist, title, and track information to appear when you play
music CDs, the computer must be connected to the Internet. This
information is not recorded on the disc.
Track information may not be available for every CD.
An error message
appears when I capture
video.
You may need to select the capture device. To find out how to
change the video device selection, refer to the Help menu in the
video capture program.
I cannot play a DVD
movie on a DVD player.
Your DVD player cannot play video files that were recorded onto
the DVD as data files. To play a movie properly, use a video
recording program. Some video files may be viewed on a
computer, but not on a home DVD video player.
CD and DVD Drives (continued)
Symptom Possible solution