Warranty

18
Support Information
Don’t Forget to Register!
You can register your computer through the Help and Support Center. Click the Windows Vista
start button
™
, and then click Help and Support.
Registration is quick and easy, and it offers:
•
E-mail updates containing notifications about product enhancements, the most recent support
alerts, and driver updates specific to the product(s) you own.
•
The HP Newsgram, our monthly online magazine packed full of product news, support tips,
project ideas, and much more. Visit us at: http://www.hp.com/go/subscribe
Where to Get Help
Follow these steps when you need help
1 Check the setup poster and product documentation for help with setting up and using your
computer.
2 Use the Help and Support Center for help with hardware and software questions. Click the
Windows Vista start button, and then click Help and Support. The Help and Support
Center provides useful troubleshooting information and includes the following:
• Link to register your computer.
• System information, including your computer product number, model number, and serial
number.
• E-mail support.
• HP Real Time Chat with qualified support specialists.
• Support phone numbers.
• Link to the User Guides for your computer.
3 If you think you have a hardware issue, before calling the Customer Care Center, run the
hardware diagnostic tools that are preinstalled on your computer. Click the Windows Vista
start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic
Tools.
4 HP Technical Support Web site. Go to: http://www.hp.com/support for product
information, driver updates, troubleshooting, and much more.
5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day,
seven days a week in English, Spanish (U.S. only), and French (Canada only) at:
1-866-408-5408
When you call, please have your product model number, serial number, and date of purchase
available. Telephone support is free during your limited warranty period.