User's Manual
Table Of Contents
- Table of Contents
- Setting Up Your HP Firebird
- Turning On Your HP Firebird for the First Time
- Finding More Information
- Turning On the HP Firebird
- Turning Off the HP Firebird
- Restarting the HP Firebird
- Using Lock
- Using Sleep Mode
- Connecting to the Internet
- Using the HP Firebird with Safety and Comfort
- Setting Up User Accounts
- Protecting the HP Firebird
- Guidelines for Installing Software and Hardware Devices
- Transferring Files and Settings from an Old Computer to Your HP Firebird
- Using the Norton Internet Security Antivirus Software
- Using DVD Media Drives
- Caring for Your HP Firebird
- Maintenance
- Troubleshooting Computer Problems
- Updating Drivers
- System Recovery
- Index
48 HP Firebird Desktop Essentials (Features may vary by model)
Internet Access
Symptom Possible solution
I cannot connect to the
Internet.
Verify Internet settings, or contact your Internet Service Provider
(ISP) for assistance.
Verify that you are using the proper cables for your Internet
connection type. Your computer may have a modem and an
Ethernet network adapter (also called a network interface card, or
NIC). A modem uses a standard telephone cable to make a dial-up
connection. A NIC uses a network cable to connect to a local area
network (LAN). Do not connect a telephone cable to the NIC. Do
not plug a network cable into a telephone service line; doing so
may damage the NIC.
For more information about connecting to the Internet, press the
Help ? button on the keyboard to open the Help and Support
Center.
Verify that the Web browser is installed and set up to work with
your ISP.
Try moving the computer chassis.
Try to connect again later, or contact your ISP for assistance.
I cannot automatically
start Internet programs.
Log in to your ISP, and start the desired program.
Web pages load slowly. Verify that the correct modem speed and COM port are selected:
1 Click the Windows Vista start button, and then click
Control Panel.
2 Click Hardware and Sound.
3 Double-click Phone and Modem Options.
4 Click the Modems tab, and then click the Properties
button.
5 In the Device status area, verify that the modem is working
properly.
Note that Web pages do not always load as quickly as files stored
on your computer. Web pages may also load slowly if there is
currently a high demand for the Web site.