HP 550, 540 and 541 Notebook PC - Getting Started - Enhanced for Accessibility - Windows XP
Contacting technical support 
If the solutions in the ”Troubleshooting” section of this guide did 
not address your problem, contact technical support. 
Click Start, click Help and Support, and then click Contact 
support to start a chat session with a support specialist. You 
can also refer to the Worldwide Telephone Numbers booklet, 
included with the computer, for contact information. 
The service tag, located on the bottom of the computer, provides 
important information that you may need when contacting 
technical support. 
Component  Description 
 Product name  This is the product name 
affixed to the front of your 
computer. 
 Serial number (s/n)  This is an alphanumeric 
i
dentifier that is unique to each 
product. 
 Part number/product 
number (p/n) 
This number provides specific 
information about the product's 
hardware components. The 
part number helps a service 
technician to determine what 
components and parts are 
needed. 
 Model description  This is the number you use to 
locate documents, drivers, and 
support for your computer. 
 Warranty period  This number describes the 
duration of the warranty period 
for this computer. 










