BIOS Flash Q&A White Paper
What if the PC does not complete the BIOS flash process? 
HP business PC products provide flash disaster recovery if the BIOS flash process 
fails to complete. The BIOS will automatically detect that the BIOS flash process 
did not properly complete and boot in recovery mode. With most business PC 
models, the user or administrator will be presented with the following screen. 
It will boot the PC in a recovery mode and search the root directory of the 
removable media sources (floppy, USB, or CD) for a compatible binary image. The 
BIOS CD image file (XXX_MMmm.iso), included in the softpaq, should be used to 
create a BIOS image CD if the user or administrator desires to use CD media for 
BIOS recovery.  When flashing during recovery, the CD media, containing the 
BIOS image file, must be El-Torito compatible. Floppy or USB media sources can 
simply contain the BIOS binary image file in the root directory.  Once a binary 
image is located, the BIOS update process will be attempted again. The automatic 
flash recovery will continue until the BIOS is successfully updated or restored. 
If no binary image is found, the PC will attempt to boot to diskette or USB flash 
media. The boot media must have DOS in order for the disaster recovery mode to 
successfully boot. 
What is a processor microcode update softpaq and how is 
it used? 
Typical processors download code from the BIOS during initialization referred to as 
microcode. If a new, supported processor is installed in the business PC which 
requires a microcode currently not adequately provided by the BIOS, the BIOS will 
issue a POST warning “1801-Microcode Update Error”. To add this microcode to 










