Troubleshooting Guide

Sisukord
1 Arvuti diagnostikafunktsioonid
HP Insight Diagnostics ......................................................................................................................... 1
Juurdepääs diagnostikaprogrammile HP Insight Diagnostics .............................................. 1
Vahekaart Survey (Ülevaade) .............................................................................................. 2
Vahekaart Test .................................................................................................................... 4
Vahekaart Status (Olek) ...................................................................................................... 4
Vahekaart Log (Logi) ........................................................................................................... 5
Vahekaart Help (Spikker) ..................................................................................................... 5
Teabe salvestamine ja printimine diagnostikaprogrammis HP Insight Diagnostics ............. 6
Programmi HP Insight Diagnostics viimase versiooni allalaadimine ................................... 6
Tarkvara kaitsmine ............................................................................................................................... 6
Varundus- ja taastehaldur HP Backup and Recovery Manager ........................................................... 7
2 Tõrkeotsing ilma diagnostikata
Ohutus ja ergonoomia .......................................................................................................................... 8
Enne tehnilisele toele helistamist ......................................................................................................... 8
Kasulikke näpunäiteid .......................................................................................................................... 9
Üldiste probleemide lahendamine ...................................................................................................... 11
Toiteprobleemide lahendamine .......................................................................................................... 15
Disketiprobleemide lahendamine ....................................................................................................... 16
Kõvakettaprobleemide lahendamine .................................................................................................. 19
Mälukaardilugeja probleemide lahendamine ...................................................................................... 23
Kuvaprobleemide lahendamine .......................................................................................................... 25
Heliprobleemide lahendamine ............................................................................................................ 29
Printeriprobleemide lahendamine ....................................................................................................... 31
Klaviatuuri ja hiire probleemid ............................................................................................................ 32
Riistvarainstalliprobleemide lahendamine .......................................................................................... 34
Võrguprobleemide lahendamine ........................................................................................................ 36
Mäluprobleemide lahendamine .......................................................................................................... 40
Protsessori probleemide lahendamine ............................................................................................... 42
CD-ROM- ja DVD-seadmete probleemid ........................................................................................... 43
Drive Key probleemide lahendamine ................................................................................................. 45
Esipaneeli komponentide probleemide lahendamine ......................................................................... 46
Interneti-pääsu probleemide lahendamine ......................................................................................... 47
Tarkvaraprobleemide lahendamine .................................................................................................... 49
Pöördumine klienditoe poole .............................................................................................................. 50
Lisa A Käivitustesti (POST) tõrketeated
Käivitustesti (POST) arvkoodid ja tekstteated .................................................................................... 52
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