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ManualsBrandsHP ManualsLaser PrintersHP Laserjet Pro M130fw All-in-One Monochrome Wireless Laser Printer with Mobile Printing, Amazon Dash Replenishment Ready (G3Q60A)
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4. If your printer is connected to the computer with a USB cable, disconnect the USB cable from the
printer.
5. Restart the computer and wait until Windows opens.
Continue to the next step.
Step 6: Reinstall the HP software
Go to HP Customer Support to download the most current version of the full feature software for your
printer.
NOTE:
As an alternative, you can use the software disc if it supports the operating system installed on your
computer.
1. Turn on the printer.
2. If your printer is connected to the computer with a USB cable, disconnect the cable from the
printer. The software installation prompts you to connect the cable if needed.
3. Go to HP Customer Support - Software and Driver Downloads.
4. If a Let's identify your product to get started page displays, click Printer, type your printer model
number, and then click Submit.
The software results page for your printer displays with the default operating system selected.
5. If you need to change the operating system, click Change, select your version, and then
click Change.
6. Under the Driver heading, click Download.
7. During the installation, select the Typical or Recommended type of installation when prompted
by the software installer.
Step 7: Check Windows Image Acquisition settings
Windows Image Acquisition (WIA) is a service in the Windows operating system that supports
communication between the computer and scanners. If WIA is not activated, scan jobs can fail.
1. Search Windows for view local services, then click the View local services Control panel setting in
the list of results.
The Services window opens.
2. Find Windows Image Acquisition (WIA) in the Name column and look at the Status and Startup
type values.
If the status is 'Started' and the Startup type is 'Automatic', WIA is running correctly. Skip
to the next step.
If the status is 'Disabled', right-click Windows Image Acquisition (WIA), click Properties,
click the General tab, click Start under the Service status, then select Automatic from the
Startup type dropdown menu.