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 If the printer is found during the installation, the issue is resolved.
 If the printer is not found during the installation, continue to the next step.
Step 2: Check the network and printer connection status
Make sure your network is working correctly and that the printer is ready for the network setup.
1. If you are using a wireless router, check your router’s documentation or support site to make sure
it meets the following requirements:
 Check the router band: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency
bands, but not all HP printers support both bands. Make sure the 2.4 GHz router band is
enabled and broadcasting. If the router broadcasts separate network names (SSIDs) for
each band, connect the printer to the 2.4 GHz band SSID.
 Bonjour support: HP recommends routers that support Bonjour, Apple's network
discovery software. Connecting with Bonjour is the best way to find the printer and
support wireless printing.
2. Make sure your printer is not connected to a guest or host network, such as those networks
found in schools, hotels, or home networks that allow guest logins. For more information
see Can't Print on a Guest or Host Network.
3. Confirm that the printer is ready for the network setup.
 Wireless network connection: On the printer, open the Wireless network or Settings menu
to make sure the wireless signal is turned on and enabled. Make sure the Wireless
icon light is either on and steady or blinking.
 Wired network connection: Check that the cable is connected to the printer Ethernet
port and to an available port on the router. The green link light should be steady, and
the orange activity light should blink when the cable is connected.
Figure : Connect the cable to the printer and to the router
4. On the Mac, click the network icon in the menu bar to view the network name and status of
the connection.
 If the selected network is not yours (for instance, if you connected to a neighbor's or a
guest network), you must reconnect to your own network to complete the printer setup.
 If the network signal strength is weak, move the computer and printer closer to the
router, position the devices away from large metal objects such as bookcases, and move
away from devices that emit radio signals such as microwaves and cordless phones.