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 If the network status is not connected, confirm that your network is working correctly,
then check the status again. Make sure a check mark displays next to the network name.
5. Disconnect from any Virtual Private Networks (VPN) before installing the printer software.
6. Try installing the HP software again.
 If the printer is found during the installation, the issue is resolved.
 If the printer is not found during the installation, continue to the next step.
Step 3: Manually connect the printer to your network (wireless connections only)
If you are not using a wireless connection, skip this step.
Try connecting the printer to your network manually so that the HP installer can find the printer. Use the
Wireless Setup Wizard if you have a touch or text-based control panel, or try Wi-Fi Protected Setup
(WPS).
Connect printers with touch or text-based control panels
Connect printers with basic control panels
Connect if you have an Apple AirPort
Step 4: Reset the print system
If the previous troubleshooting did not resolve the issue, try resetting the print system.
CAUTION:
Resetting the print system deletes all printers in the queue. This includes both HP and non-HP printers.
1. Click the Apple menu, then click System Preferences.
2. Depending on your version of OS X, click Print & Fax, Print & Scan, or Printers & Scanners.
3. Right-click the blank space in the Printers list, then click Reset printing system.
Figure : Resetting the print system