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5. Verify that the humidity in the room is within specifications for this printer and that paper is
being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to
keep paper dry.
In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and
it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of
paper from the stack.
In low-humidity environments, excess static electricity can cause sheets of paper to stick
together. If this happens, remove the paper from the tray, and flex the stack by holding it at each
end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U
shape. Next, hold each side of the stack of paper, and repeat this process. This process releases
individual sheets without introducing static electricity. Straighten the paper stack against a table
before returning it to the tray.
Figure : Technique for flexing the paper stack
6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load
paper, and continue.