User Guide - Windows 8

Entering MultiBoot Express preferences ........................................................... 85
Using System Diagnostics .................................................................................................................. 85
13 Support ........................................................................................................................................................ 87
Contacting support ............................................................................................................................. 87
Labels ................................................................................................................................................. 88
14 Specifications .............................................................................................................................................. 90
Input power ......................................................................................................................................... 90
Operating environment ....................................................................................................................... 90
Appendix A Traveling with the computer ...................................................................................................... 91
Appendix B Troubleshooting .......................................................................................................................... 92
Troubleshooting resources ................................................................................................................. 92
Resolving issues ................................................................................................................................ 92
The computer is unable to start up .................................................................................... 92
The computer screen is blank ............................................................................................ 93
Software is functioning abnormally .................................................................................... 93
The computer is on but not responding ............................................................................. 93
The computer is unusually warm ....................................................................................... 93
An external device is not working ...................................................................................... 94
The wireless network connection is not working ................................................................ 94
A disc does not play ........................................................................................................... 94
A movie is not visible on an external display ..................................................................... 95
The process of burning a disc does not begin, or it stops before completion .................... 95
Appendix C Electrostatic discharge .............................................................................................................. 96
Index ................................................................................................................................................................... 97
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