Setting up and configuring Intel AMT in HP Business Notebooks, Desktops, and Workstations - Technical white paper

Appendix A: Frequently asked questions
Q: How can I access the MEBx locally?
A: The MEBx can be locally accessed by selecting
Esc from the startup menu. Alternatively, you could press F6 (notebook
PCs) or Ctrl-P (desktop PCs) during POST.
Q: Why isn’t the Ctrl-P prompt displayed during POST?
A: By default, the Ctrl-P prompt is hidden from desktop PC users during POST; however, this prompt can be displayed if set
in F10 Setup.
Workstation PCs do not provide a BIOS option to display the
Ctrl-P prompt during POST.
Q: What are the default username and password for the MEBx?
A: The default username and password are both
admin.
Q: Why doesn’t the MEBx accept my new password?
A: All MEBx passwords, other than the default password, must comply with strong password guidelines. See the
Creating a
password section for more details.
Q: If the password is inknown, can the system be recovered?
A: Clearing CMOS resets all MEBx options including the password, which reverts to its default setting, admin.
Q: How can all MEBx options be restored to factory defaults?
A: See the Making a full return to factory default settings section.
Q: What happens if the wrong password is entered multiple times?
A: After the password has been entered incorrectly three times, the system reboots. You can go back into the MEBx after the
reboot and attempt to enter the password again.
Q: Can the WebUI be used locally (on the Intel AMT system) to access the MEBx on the system?
A: No. WebUI access must originate from an outside network to a specific IP and port.
Q: Why can’t a new password set with the WebUI be used locally in the MEBx?
A: The password set with the WebUI is a remote password and can only be used when accessing the MEBx remotely; it does
not work with the MEBx locally. The local password must be used for local access the MEBx.
Q: Is TLS required?
A: No, TLS is optional.
Q: If TLS is not implemented, then what is used for authentication?
A: If TLS is not implemented, HTTP Digest is used for mutual authentication.
Q: Where can I get an SCS?
A: You can use HP Client Configuration Manager; alternatively, ISVs such as Altiris offer SCSs. Check with your management
console supplier to see if they offer this service.
Q: Can Intel AMT be set for a static address while the OS is set for DHCP or vice versa?
A: Although possible, these scenarios are not supported setting by Intel and may cause unexpected system behavior.
Q: What is the default port used by the WebUI?
A: The WebUI listens to port 16992.
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