User Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Starting right ...................................................................................................................................................... 1 Visit the HP Apps Store ........................................................................................................................ 1 Best practices ....................................................................................................................................... 1 Fun things to do .......
4 Enjoying entertainment features ..................................................................................................................... 21 Multimedia features ............................................................................................................................ 21 Using the webcam .............................................................................................................................. 22 Using audio ..................................................
Using the keys ................................................................................................................... 43 Using the action keys ........................................................................................ 43 Using Windows shortcut keys ........................................................................... 45 Using the hot keys ............................................................................................. 45 Using the integrated numeric keypad .....
Using Disk Cleanup ........................................................................................................... 58 Adding or replacing memory modules ............................................................................... 59 Updating programs and drivers .......................................................................................................... 61 Cleaning your computer .....................................................................................................
Recovering using HP Recovery Manager .......................................................................... 74 What you need to know ..................................................................................... 74 Using the HP Recovery partition (select models only) ...................................... 74 Using HP Recovery media to recover ............................................................... 75 Changing the computer boot order ........................................................
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1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Visit the HP Apps Store The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen.
Fun things to do 2 ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 24. ● You know that you can listen to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world? See Using audio on page 22.
More HP resources You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP.
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device Manager in the left column. A list displays all the devices installed on your computer. To find out information about system hardware components and the system BIOS version number, press fn+esc.
Right side Component (1) Description Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Left side Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Component Description NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 57. (8) 8 Power light Chapter 2 Getting to know your computer ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
Top TouchPad Component Description (1) Left control zone Textured area that allows you to perform additional gestures. (2) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 34. 10 (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) (2) (3) Description Power light Mute light Wireless light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. ● Amber: Computer sound is off. ● Off: Computer sound is on.
Buttons, speakers, and fingerprint reader (select models only) Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key or the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. (4) Action keys Execute frequently used system functions.
Bottom Component (1) Description Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door. ● Service label—Provides important information to identify your computer.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select Network and Internet, and then select Network and Sharing Center. For more information, from the Start screen, type help, and then select Help and Support.
Using an Internet service provider When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place.
Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer when connected to a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices.
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones. Multimedia features Here are some of the entertainment features on your computer. Component Description (1) Internal microphones (2) Record sound.
Component (5) Description Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audioout (headphone) jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 25. Before connecting speakers, lower the volume setting.
3. Save the file to your desktop. 4. Open a multimedia program and play the recording. To confirm or change the audio settings on your computer, follow these steps: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select Hardware and Sound, and then select Sound.
● Extend: View the screen image extended across both the computer and the external device. ● Second screen only: View the screen image on the external device only. Each time you press f4, the display state changes. NOTE: For best results, especially if you choose the “Extend” option, adjust the screen resolution of the external device, as follows. From the Start screen, type control panel, and then select Control Panel. Select Appearance and Personalization.
5 Navigating the screen You can navigate the computer screen in the following ways: ● Touch gestures ● Keyboard and mouse ● Voice navigation (select models only) Touch gestures can be used on your computer TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Review the Windows Basics guide included with your computer.
Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● 28 Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right.
2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart.
2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: ● 30 Using 2-finger click is the same action as using right-click with the mouse. Place two fingers on the TouchPad zone and press down to open the options menu for the selected object.
Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, and then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps.
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● 32 Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion left or right.
Close an app ● Gently press 3 fingers on the top of the TouchPad zone and swipe your fingers down until the app is closed.
Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Display and select a charm With the charms, you can search, share, start apps, access devices, or change settings. 34 1. With your finger, press down in the middle of the right control zone to display the charms. 2. Swipe up or down to scroll between the charms, and then select the charm you want to use.
Reveal and select open apps 1. With your finger, press down in the middle of the left control zone to display the open apps. 2. Swipe up or down to scroll between the open apps, and then select the app you want to use.
Display the Customize icon The top-edge swipe allows you to display the Customize icon at the bottom of the Start screen. Customize allows you to move, resize, pin and unpin apps. IMPORTANT: ● 36 When an app is active, the top-edge gesture varies depending on the app. Swipe your finger gently from the top edge of the TouchPad zone to reveal the Customize icon.
Switch between open apps The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad.
Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. One-finger slide The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object.
Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion.
2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate.
Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the display onto the screen to reveal the charms. Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly.
Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe displays app command options that allow you to customize apps. IMPORTANT: ● When an app is open, the top-edge gesture varies depending on the app. Gently swipe your finger from the top edge or the bottom edge to reveal the app command options. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures.
Using the keys You can quickly access information or perform functions by using certain keys and key combinations. Using the action keys An action key performs an assigned function. The icon on each of the f1 through f12 keys illustrates the assigned function for that key. To use an action key function, press and hold the key. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. The action key feature is enabled at the factory.
Icon Key Description f11 Plays the next track of an audio CD or the next section of a DVD or a BD. f12 Turns the wireless feature on or off. NOTE: 44 Chapter 5 Navigating the screen A wireless network must be set up before a wireless connection is possible.
Using Windows shortcut keys Windows provides shortcuts so that you can perform actions quickly. Press the Windows key alone or in combination with a specific key to perform a designated action. For commonly used shortcuts, use the Windows Basics guide. Using the hot keys A hot key is a combination of the fn key and the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination.
6 Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation.
Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings, click the Power icon, and then click Sleep. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad.
Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of remaining battery charge and the current power plan, on the Windows desktop, point over the power meter icon. ● To use Power Options, click the power meter icon and select an item from the list. From the Start screen, you can also type power options, and then select Power Options.
Finding battery information To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance.
Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to external power. 2. Exit Hibernation by pressing the power button.
● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external AC power: ● The battery begins to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to save battery life.
▲ From the Start screen, type coolsense, and then select HP CoolSense. Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. If a network connection is available, Smart Connect updates open apps such as your email inboxes, social network sites, and news pages and then returns the computer to the Sleep state.
Hybrid Graphics and AMD Dual Graphics (select models only) Select computers are equipped with either the Hybrid Graphics feature or the AMD Dual Graphics feature. NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is installed on your computer, see your notebook graphics processor configuration and software Help.
7 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.
Replacing a hard drive CAUTION: Drives are fragile computer components that must be handled with care. Do not drop a drive, place items on it, or expose it to liquids, or temperature or humidity extremes. See Handling drives on page 54 for specific precautions when handling drives. CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer.
5. Lift the hard drive (4) out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. Remove the hard drive bracket: 56 1. Disconnect the hard drive cable (1) from the hard drive. 2. Remove the 4 screws (2) from the hard drive.
3. Remove the hard drive sleeve (3) from the hard drive. To install a hard drive, reverse this procedure. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power.
Using Disk Defragmenter As you use your computer over time, the files on the hard drive become fragmented. A fragmented drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physical work area. The hard drive is the filing cabinet where you store your work and the memory is the desk where you work. When your memory isn’t big enough to hold all your work easily, like a desk overflowing with work, your productivity slows down. A great solution to improve performance is to expand the amount of memory you have in your computer.
b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal, place it in an electrostatic-safe container. 8. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available.
Cleaning your computer Use the following products to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands). ● Alcohol-free glass-cleaning fluid ● Water with mild soap solution ● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer.
● To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe.
8 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS).
Using HP SimplePass (select models only) HP SimplePass provides an easy-to-use interface to help secure your computer and simplify the way you log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any application that requires a user name and password.
To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. An antivirus program may be preinstalled on your computer. It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, from the Start screen, type hp support assistant, and then select the HP Support Assistant app.
Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 19. Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page 72.
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc, and then press f2.
10 Backing up, restoring, and recovering This chapter provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
separately) to create recovery discs, or you can obtain recovery discs for your computer from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 74. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition on page 75.
IMPORTANT: models only). 1. For tablets, connect to the keyboard dock before beginning these steps (select Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system.
11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index Symbols/Numerics 2-finger pinch zoom TouchPad gesture 29, 40 A AC adapter 6 AC adapter, testing 51 action keys decrease screen brightness 43 Help and Support 43 identifying 13 increase screen brightness 43 keyboard backlight 43 next track or section 44 play, pause, resume 43 previous track or section 43 switch screen image 43 volume down 43 volume mute 43 volume up 43 wireless 44 airport security devices 54 AMD Dual Graphics 53 antivirus software, using 66 audio features, testing 23 audio-out (headpho
HP PC Hardware Diagnostics (UEFI) downloading 71 using 71 HP Recovery Manager correcting boot problems 75 starting 74 HP Recovery media creating 72 recovery 75 HP Recovery partition recovery 74 removing 75 Hybrid Graphics 53 I input power 76 installing critical security updates 67 optional security cable lock 68 integrated numeric keypad, identifying 13, 45 internal display switch, identifying 9 internal microphones, identifying 9, 21 Internet connection setup 18 Internet security software, using 66 J jacks
security cable slot, identifying 7 security, wireless 19 serial number 15 serial number, computer 15 service labels, locating 15 setting password protection on wakeup 47 setup of WLAN 18 Setup Utility (BIOS) passwords 65 shipping the computer 63 shutdown 52 Sleep exiting 47 initiating 47 slots memory card reader 7 security cable 7 software Disk Cleanup 58 Disk Defragmenter 58 software updates, installing 67 speakers connecting 23 identifying 12, 22 storing a battery 50 supported discs, recovery 72 system re
