HP Pavilion g7 Notebook PC Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 9 Top ...................................................................................................................................... 10 Button ........................................................................................
Electrostatic discharge damage .................................................................. 42 Packaging and transporting guidelines ........................................ 44 Component replacement procedures ........................................................................................ 46 Service tag ............................................................................................................. 46 Computer feet .................................................................
6 Specifications ............................................................................................................... 106 Computer specifications ........................................................................................................ 106 17.3-inch display specifications ............................................................................................. 107 Hard drive specifications .........................................................................................
viii
1 Product description Category Description Computer models equipped with an AMD processor Product Name HP Pavilion g7 Notebook PC √ Processors AMD Fusion E-450 1.65-GHz processor (dual core, 18 W) √ AMD A8-3500M 2.40-GHz processor (1.5GHz FSB, 4.0-MB L2 cache, quad core, 35 W) √ AMD A6-3400M 2.30-GHz processor (1.4GHz FSB, 4.0-MB L2 cache, quad core, 35 W) √ AMD A4-3300M 2.50-GHz processor (1.9GHz FSB, 4.0-MB L2 cache, dual core, 35 W) √ AMD Athlon II P360 2.30-GHz processor (1.
Category 2 Description Computer models equipped with an AMD processor AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W) √ AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W) √ AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W) √ AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) √ AMD V140 2.
Category Chipset Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Intel Core i3-370M 2.40-GHz processor (3.0MB L3 cache, dual core, 35 W) √ Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core 35 W) √ Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core 35 W) √ Intel Pentium P6200 2.13-GHz processor (3.0MB L3 cache, dual core, 35 W) √ Intel Pentium P6300 2.26-GHz processor (3.
Category Description Switchable discrete graphics: ● ATI Mobility Radeon HD 6470M with 1024-MB of discrete video memory (128-MB × 16 DDR3 @ 900 MHz × 4 PCs), 64-bit S3 package, muxless switchable ● ATi Mobility Radeon HD 6470M with 512-MB of discrete video memory (64MB × 16 DDR3 @ 900 MHz × 4 PCs), 64-bit S3 package, muxless switchable Supports DX11 Computer models equipped with an AMD processor √ √ √ √ Support HD decode, DX11, and HDMI Panel Computer models equipped with an Intel processor √ √
Category Description Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.50-in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses √ √ Customer-accessible √ √ Serial ATA √ √ Supports the following configurations: √ √ Fixed √ √ Serial ATA √ √ 12.
Category Description Support for the following WLAN formats: ● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) ● Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter ● Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) Support for the following WLAN formats: ● Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter ● Atheros AR8002WB-1NGB 802.11b/ g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) ● Broadcom 4313 802.
Category Description Ports ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920 ×1200 @ 60Hz and 1920 ×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3 ports) ● VGA (Dsub 15 pin) supporting 2048×1056 external resolution @ 75 Hz, 1920 ×1200 external resolution @ 60Hz, hot plug and unplug and autodetection for correct output to wideaspect vs.
Category Description Computer models equipped with an AMD processor √ Preinstalled: Serviceability 8 ● Windows 7 Home Basic (64-and 32-bit) ● Windows 7 Home Premium (64-and 32bit) ● Windows 7 Professional (64-and 32-bit) ● Windows 7 Starter 32-bit ● FreeDOS End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module Chapter 1 Product description Computer models equipped with an Intel processor √ √
2 External component identification 9
Top Button Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a shortcut menu for items beneath the pointer. (6) Integrated numeric keypad Can be used like an external numeric keypad.
Lights Item Component Description (1) TouchPad light ● Amber: the TouchPad is off. ● Off: the TouchPad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ● White: the computer is on. ● Blinking white: the computer is in the Sleep state. ● Off: the computer is off or in Hibernation. ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off.
TouchPad Item Component Description (1) TouchPad light ● Amber: the TouchPad is off. ● On: the TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse.
Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Front Component Description Speakers (2) Produce sound. Left side Item Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) RJ-45 (network) jack Connects a network cable.
Item Component Description (8) Digital Media Slot Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● MultiMediaCard (9) Drive light Blinking white: the hard drive is being accessed. (10) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation.
Bottom Item Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bay Holds the hard drive, the memory module slots, and the WLAN module.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. 18 Item Description Function (1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (2) Part number/Product number (p/n) This number provides specific information about the product's hardware components.
Computer major components Computer major components 19
Item Component (1) 17.
Item Component Spare part number For use in Turkey 640208-141 For use in the United Kingdom 640208-031 For use in the United States 640208-001 Keyboard in silver finish (3) For use in Belgium 647630-A41 For use in Bulgaria (for use only with computer models equipped with an AMD processor) 647630-261 For use in Canada 647630-121 For use in the Czech Republic 647630-221 For use in Denmark, Finland, and Norway 647630-DH1 For use in France 647630-051 For use in Germany 647630-041 For us
Item Component Spare part number In Pacific blue finish 641399-001 In pearl pink finish 641406-001 In pewter finish 641405-001 In Sonoma red finish 640193-001 In sweet purple finish 641400-001 (4) Power button board (includes cable) 640212-001 (5) TouchPad LED board (includes cable) 640213-001 (6) TouchPad button board (includes cable) 640214-001 Cable Kit, includes: 640206-001 (7a) TouchPad cable (7b) Optical drive cable (7c) Hard drive connector cable NOTE: See Cable Kit on p
Item Component Spare part number For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with 1024-MB of discrete video memory 638855-001 For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with 512-MB of discrete video memory 638854-001 For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsyst
Item 24 Component Spare part number AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) 616343-001 AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W) 635496-001 AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W) 635495-001 AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W) 616345-001 AMD Phenom II N660 3.
Item Component Spare part number Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core 35 W) 653337-001 Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W) 625831-001 Intel Pentium P6300 2.26-GHz processor (3.
Item Component Spare part number (20) RTC battery (includes cable and double-sided tape) 637193-001 (21) Hard drive (2.5-in, 7.
Item Component Spare part number Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001 For use only with computer models equipped with an Intel processor: (25) Atheros 9285G 802.
Display assembly subcomponents 28 Item Component Spare part number (1) Display bezel 640204-001 (2) Display hinge covers (2) 643698-001 (3) Webcam/microphone module 637197-001 (4) 17.
Item Component (8) Display enclosure: Spare part number In butter gold finish 640197-001 In charcoal gray finish 640200-001 In luminous rose finish 640199-001 In ocean drive finish 640198-001 In Pacific blue finish 640195-001 In pearl pink finish 640202-001 In pewter finish 640201-001 In Sonoma red finish 640194-001 In sweet purple finish 640196-001 Display Screw Kit (not illustrated) 640218-001 Display assembly subcomponents 29
Mass storage devices Item Component Spare part number (1) Hard drive (2.5-in, 7.
Item Component Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 640209-001 and 659877-001 Optical drive bay space saver (not illustrated) 659617-001 Miscellaneous parts Component Spare part number HP Smart AC adapter 90-W PFC RC V HP Smart AC adapter 609940-001 65-W RC V HP Smart AC adapter 609939-001 Power cord (3-pin, black, 1.
Sequential part number listing Spare part number Description 490371-001 Power cord for use with all computer models in North America (3-pin, black, 1.83-m) 490371-021 Power cord for use only with computer models equipped with an Intel processor in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use only with computer models equipped with an Intel processor in the United Kingdom and Singapore (3-pin, black, 1.
Spare part number Description 616333-001 AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W; includes replacement thermal material) 616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W; includes replacement thermal material) 616345-001 AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.
34 Spare part number Description 635496-001 AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W; includes replacement thermal material) 635500-001 Intel Pentium P6300 2.26-GHz processor (3.
Spare part number Description 638856-001 System board for use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with UMA video memory (includes replacement thermal material) 639444-001 Hard Drive Hardware Kit (includes front and rear isolators and shield) 639455-001 Rubber Feet Kit (includes 4 rubber feet) 639460-001 Fan (includes replacement thermal material) 639462-001 Heat sink for use only with computer models equipped with a
36 Spare part number Description 640208-061 Keyboard in black finish for use in Italy (includes keyboard cable) 640208-071 Keyboard in black finish for use in Spain (includes keyboard cable) 640208-121 Keyboard in black finish for use in Canada (includes keyboard cable) 640208-131 Keyboard in black finish for use in Portugal (includes keyboard cable) 640208-141 Keyboard in black finish for use in Turkey (includes keyboard cable) 640208-171 Keyboard in black finish for use in Saudi Arabia (incl
Spare part number Description 640223-001 17.3-in, HD, LED, BrightView display assembly in butter gold finish (includes webcam, two microphones, and wireless antenna transceivers and cables) 640224-001 17.3-in, HD, LED, BrightView display assembly in ocean drive finish (includes webcam, two microphones, and wireless antenna transceivers and cables) 640225-001 17.
38 Spare part number Description 645091-001 250-GB, 7200-rpm hard drive (2.5-in, 7.
Spare part number Description 649949-001 System board for use only with computer models equipped with the AMD A60M chipset, an AMD processor, and a graphics subsystem with 512-MB of discrete video memory (includes replacement thermal material) 649950-001 System board for use only with computer models equipped with the AMD A60M chipset, an AMD processor, and a graphics subsystem with 1024-MB of discrete video memory (includes replacement thermal material) 649952-001 Heat sink for use only with compute
40 Spare part number Description 654119-001 Heat sink for use only with computer models equipped with the Intel HM65 or HM55 chipset, an Intel processor, and a graphics subsystem with discrete video memory (includes replacement thermal material) 654120-001 Heat sink for use only with computer models equipped with the Intel HM65 or HM55 chipset, an Intel processor, and a graphics subsystem with UMA video memory (includes replacement thermal material) 657325-001 Broadcom 4313GN 802.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 51 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 639455-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer.
3. Remove the battery (3) from the computer. To insert the battery: 48 1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay. 2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release latch will automatically lock into place.
Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive 640210-001 and 659878-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 640209-001 and 659877-001 Optical drive bay space saver 659617-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
5. Remove the optical drive (2) by sliding it out of the optical drive bay. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you. 7. Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive. 8. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, isolators, or shield. The hard drive connector cable, isolators, and shield are included in the Hard Drive Hardware Kit, spare part number 639444-001. The hard drive connector cable is included in the Cable Kit, spare part number 640206-001.
2. Lift the front edge of the hard drive (2) until it rests at an angle. 3. Remove the hard drive. 4. If it is necessary to replace the hard drive connector cable (1), the hard drive isolators (2), or the shield (3) from the hard drive, remove and replace the components. Reverse this procedure to reassemble and install the mass storage device.
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 637193-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Memory module Description Spare part number 4-GB (DDR3, 10600, 1333-MHz) 621569-001 2-GB (DDR3, 10600, 1333-MHz) 621565-001 1-GB (DDR3, 10600, 1333-MHz) 639736-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
WLAN module Description Spare part number For use on all computer models: Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 600370-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 630705-001 For use only with computer models equipped with an AMD processor: Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter 605560-005 Atheros AR8002WB-1NGB 802.
Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal. 2. Remove the Phillips PM2.5×6.0 screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up (3).) 3. Remove the WLAN module by pulling the module away from the slot at an angle (4).
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5.
4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn the computer right-side up with the front toward you. 6. Lift the rear edge of the keyboard, and then swing the keyboard up and forward until it rests upside down on the palm rest.
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard.
Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. Description Spare part number In butter gold finish 641401-001 In charcoal gray finish 641404-001 In luminous rose finish 641403-001 In ocean drive finish 641402-001 In Pacific blue finish 641399-001 In pearl pink finish 641406-001 In pewter finish 641405-001 In Sonoma red finish 640193-001 In sweet purple finish 641400-001 Before removing the top cover, follow these steps: 1. Shut down the computer.
62 3. Remove the 12 Phillips PM2.5×7.0 screws that secure the top cover to the computer. 4. Remove the two Phillips PM2.5×7.0 screws (1) in the hard drive bay and the three Phillips PM2.5×6.0 screws (2) in the battery bay that secure the top cover to the computer. 5. Turn the computer right-side up, with the front toward you. 6. Open the computer. 7.
8. Remove the Phillips PM2.5×6.0 screw (1) that secures the top cover to the computer. 9. Lift the rear edge of the top cover (2) until the left and right sides disengage from the base enclosure. 10. Remove the top cover (3). Reverse this procedure to install the top cover.
Power button board Description Spare part number Power button board (includes cable) 640212-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the power button board and cable by sliding the board up and to the right at an angle (4). Reverse this procedure to install the power button board and cable.
TouchPad button board Description Spare part number TouchPad button board (includes cable) 640214-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Lift the rear edge of the TouchPad button board (6) until it is released from the clips built into the top cover. 6. Remove the TouchPad button board and cable. Reverse this procedure to install the TouchPad button board and cable. TouchPad LED board Description Spare part number TouchPad LED board (includes cable) 640213-001 Before removing the TouchPad LED board, follow these steps: 1. Shut down the computer.
Remove the TouchPad LED board and cable: 1. Turn the top cover upside down, with the front toward you. 2. Release the ZIF connector (1) to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. 3. Release the TouchPad LED board cable from the clip (3) built into the top cover. 4. Detach the TouchPad LED board (4) from the top cover. (The TouchPad LED board is attached to the top cover with double-sided tape.) 5.
Bluetooth module NOTE: This section applies only to computer models equipped with an Intel processor. Description Spare part number Bluetooth module 537921-001 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 602538-001. Before removing the Bluetooth module and cable, follow these steps: 1. Shut down the computer.
70 2. Release the clips (2) built into the base enclosure that secure the Bluetooth module, and then remove the module (3) from the clips. 3. If it is necessary to replace the Bluetooth module cable, disconnect the cable from the Bluetooth module and replace it.
Reverse this procedure to install the Bluetooth module and cable. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 641396-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the speakers. LED board Description Spare part number LED board 640215-001 Before removing the LED board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the LED board and cable by sliding the board (5) up and to the right at an angle. Reverse this procedure to install the LED board and cable.
USB board Description Spare part number USB board (includes cable) 640211-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the USB board (4) and cable. Reverse this procedure to install the USB board. Power connector cable Description Spare part number Power connector cable 641394-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Remove the power connector cable: 1. Disconnect the power connector cable (1) from the system board. 2. Release the power connector cable (2) from the clips (3) built into the base enclosure. 3. Remove the power connector (4) from the clip (5) built into the base enclosure. Reverse this procedure to install the power connector cable.
System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001. Description Spare part number For use only with computer models equipped with an AMD processor: Equipped with an AMD Fusion E-450 1.
Description Spare part number Equipped with an Intel Core i3-370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W), the HM55 chipset, and a graphics subsystem with 1024-MB of discrete video memory 654117-001 Equipped with an Intel Core i3-370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W), the HM55 chipset, and a graphics subsystem with UMA video memory 654118-001 Before removing the system board, follow these steps: 1. Shut down the computer.
2. Remove the Philllips PM2.5×7.0 screw (5) that secures the system board to the base enclosure. 3. Disconnect the power connector cable (1) from the system board. 4. Release the ZIF connector to which the USB board cable is attached, and then disconnect the USB cable (2) from the system board. 5. Lift the right side of the system board (1) until it rests at an angle.
6. Remove the system board (2) by sliding it up and to the right at an angle. NOTE: System boards for use with computer models equipped with an AMD processor have the Southbridge chip located on the bottom of the board. A thermal pad is used on the Southbridge chip (1) and the base enclosure heat sink (2) that services it. The thermal material must be thoroughly cleaned from the surfaces of the system board and the heat sink attached to the base enclosure each time the system board is removed.
Reverse this procedure to install the system board. Optical drive cable NOTE: The optical drive cable is included in the Cable Kit, spare part number 640206-001. The optical drive cable includes the optical drive connector. Before removing the optical drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Release the clips (3) built into the base enclosure that secure the optical drive connector, and then release the connector (4) from the clips. 3. Remove the optical drive connector and cable. Reverse this procedure to install the optical drive connector and cable.
Fan and heat sink NOTE: The fan and heat sink spare part kits include replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001.
Before removing the fan and heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
5. Remove the fan and heat sink (4). NOTE: The following illustration shows the fan and heat sink being removed from a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. NOTE: The following illustration shows the fan and heat sink being removed from a computer model equipped with an Intel processor and a graphics subsystem with discrete memory. NOTE: Steps 6 through 8 apply only to computer models equipped with a graphics subsystem with UMA memory.
6. Disconnect the fan cable (1) from the system board. 7. Loosen the captive screws (2) that secure the fan and heat sink to the system board. (Computer models equipped with an AMD processor have three captive screws. Computer models equipped with an Intel processor have four captive screws.) NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. 8.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, fan, heat sink, processor, and system board spare part kits. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001.
NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with discrete memory.
9. If it is necessary to replace the fan: a. Remove the two Phillips PM2.0×3.0 screws (1) that secure the fan to the heat sink. b. Release the two clips (2) that secure the fan to the heat sink. c. Remove the fan (3) from the heat sink. Reverse this procedure to reassemble and install the fan and heat sink.
Processor NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001. 90 Description Spare part number AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653350-001 AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653349-001 AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.
Description Spare part number Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3.0-MB L3 cache, dual core, 35 W) 634693-001 Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001 Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001 Intel Core i3-2310M 2.10-GHz processor (3.0-MB L3 cache, dual core, 35 W) 638037-001 Intel Core i3-390M 2.66-GHz processor (3.0-MB L3 cache, dual core, 35 W) 634692-001 Intel Core i3-380M 2.
2. Lift the processor (3) straight up, and remove it. NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor. NOTE: The following illustration shows the processor removal process on a computer model equipped with an AMD processor. NOTE: The following illustration shows the processor removal process on a computer model equipped with an Intel processor.
Reverse this procedure to install the processor. Display assembly NOTE: The display assembly spare part kit includes webcam, two microphones, and wireless antenna transceivers and cables). Description Spare part number 17.
Remove the display assembly: 1. Disconnect the display panel cable (1) from the system board. 2. Release the wireless antenna cables (2) from the clips and the opening in the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 94 3. Remove the three Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer. 4.
5. 6. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Remove the two crew covers (1) and the two Phillips PM2.5×6.0 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the Display Screw Kit, spare part number 640218-001. b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. c.
7. 96 b. Disconnect the webcam/microphone module (2) from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 637197-001. If it is necessary to replace the hinge covers: a. Remove the two Phillips PM2.5×6.0 (1) screws that secure the hinge covers to the display enclosure. b. Remove the hinge covers (2). The hinge covers are available using spare part number 643698-001.
8. If it is necessary to replace the display panel: a. Remove the four Phillips PM2.5×6.0 screws that secure the display panel to the display enclosure. b. Lift the top edge of the display panel, and then swing it up and forward until it rests upside down in front of the display enclosure.
9. c. Release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect the display panel cable (2) from the display panel. d. Remove the display panel. The display panel is available using spare part number 641395-001. If it is necessary to replace the display hinges: a. 98 Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel.
b. Remove the display hinges (2). The display hinges include the display hinges and brackets and are available using spare part number 640207-001. 10. If it is necessary to replace the display panel cable: a. Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure. b. Release the display panel cable from the clips (2) built into the display enclosure. c. Remove the display panel cable (3).
c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available in the Antenna Kit, spare part number 640192-001. Reverse this procedure to reassemble and install the display assembly.
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility. 2. Use a pointing device or the arrow keys to select File > System Information. 3.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Windows 7—Open Windows Explorer by selecting Start > Computer. Windows XP—Open Windows Explorer by selecting Start > My Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
6 Specifications Computer specifications Metric U.S. Depth 26.8 cm 10.6 in Width 41.2 cm 16.2 in Height 3.1 to 3.7 cm 1.2 to 1.5 in Weight 2.97 kg 6.55 lb Dimensions Input power Operating voltage 18.5 V dc @ 3.5 A -65 W or 19.0 V dc @ 4.74 A -90 W Operating current 3.5 or 4.
17.3-inch display specifications Metric U.S. Height 21.7 cm 8.54 in Width 38.4 cm 15.12 in Diagonal 43.9 cm 17.29 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Dimensions Pixel resolution Pitch 0.197 × 0.197 mm Format 1600 × 900 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption (varies by display) 2.0 W Viewing angle ±65° horizontal, ±50° vertical (typical) 17.
Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 and 7.0 mm 7.0 mm Length 100.2 mm 100.2 mm 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 110 g 98 g 110 g 110 g 110 g Interface type SATA (3 GB/ sec) SATA (3 GB/ sec) SATA SATA SATA Synchronous (maximum) 97 MB/sec 106 MB/sec 1.1 GB/sec 1.1 GB/sec 1.
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time. NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive.
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive. NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed. 3. Press f9 at system bootup. 4.
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is. NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail.
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: 1. Select Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer.
Create a system restore point 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3.
8 Power cord set requirements the wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC the 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 the Netherlands KEMA 1 Norway NEMKO 1 the People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 the United Kingdom BSI 1 the United States UL 2 1.
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! the backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: the procedures in this chapter can result in damage to display components.
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
120 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel. WARNING! the backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter light 16 AC adapter, spare part numbers 31, 32 Action keys 11 antenna locations 14 removal 99 spare part number 28, 35, 100 Antenna Kit, spare part number 28, 35, 100 audio, product description 5 audio-in jack 15 audio-out jack 15 B base enclosure, spare part number 25, 35 battery removal 47 spare part numbers 25, 32, 47 battery bay 17 battery release latch 17 Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive precautions 42 removal 49 spare part numbers 49 Blu-ray ROM
E electrostatic discharge 42 equipment guidelines 45 esc key 11 Ethernet, product description 5 external media cards, product description 6 external monitor port 15 F fan removal 83 spare part number 25, 35, 83 feet locations 47 spare part number 25, 35, 47 fn key 11 front component 15 G graphics, product description 3 grounding guidelines 42 guidelines equipment 45 grounding 42 packaging 44 transporting 44 workstation 44 H hard drive precautions 42 product description 5 removal 51 spare part numbers 26, 30
HDMI 15 monitor port 15 product description 7 USB 15, 16 power button 10 power button board removal 64 spare part number 22, 36, 64 power connector 16 power connector cable removal 75 spare part number 22, 37 power cord requirements for all countries 116 requirements for specific countries and regions 117 set requirements 116 spare part numbers 31, 32 power light 12, 16 power requirements, product description 7 processor product description 1 removal 90 spare part numbers 23, 33, 34, 39, 90 product descript
