User Guide - Windows 7

14 Specifications .............................................................................................................................................. 86
Input power ......................................................................................................................................... 86
Operating environment ....................................................................................................................... 86
Appendix A Traveling with or shipping your computer ............................................................................... 87
Appendix B Troubleshooting .......................................................................................................................... 88
Troubleshooting resources ................................................................................................................. 88
Resolving issues ................................................................................................................................ 88
The computer is unable to start up .................................................................................... 88
The computer screen is blank ............................................................................................ 89
Software is functioning abnormally .................................................................................... 89
The computer is on but not responding ............................................................................. 89
The computer is unusually warm ....................................................................................... 89
An external device is not working ...................................................................................... 90
The wireless network connection is not working ................................................................ 90
A disc does not play ........................................................................................................... 90
A movie is not visible on an external display ..................................................................... 91
The process of burning a disc does not begin, or it stops before completion .................... 91
Appendix C Electrostatic discharge .............................................................................................................. 92
Index ................................................................................................................................................................... 93
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