HP Compaq nx9420 and nw9440 Notebook PC - Getting Started - Enhanced for Accessibility Windows Vista
Troubleshooting 
Help and Support 
If the preceding questions and solutions did not address your 
problem, access Help and Support by selecting Start > Help and 
Support. In addition to providing information about your 
operating system, Help and Support provides: 
■ Information about your computer, such as model and serial 
number, installed software, hardware components, and 
specifications. 
■ Answers to question about using your computer. 
■ Product information to help you learn to use computer and 
operating system features. 
■ Updates for your operating system, device drivers, and the 
software provided on your computer. 
■ Checkups for computer functionality. 
■ Automated and interactive troubleshooting, repair solutions, 
and system recovery procedures. 
■ Links to community forums of IT experts. 
Customer Care 
If you are unable to find the help you need by using Help and 
Support at Start > Help and Support, you may need to contact 
Customer Care. 
Getting Started 3–7 










