Troubleshooting Guide
目錄
1 電腦診斷程式功能
HP Insight Diagnostics ......................................................................................................................... 1
存取 HP Insight Diagnostics ................................................................................................ 1
調查標籤 .............................................................................................................................. 2
測試標籤 .............................................................................................................................. 3
狀態標籤 .............................................................................................................................. 4
記錄標籤 .............................................................................................................................. 4
說明標籤 .............................................................................................................................. 4
在 HP Insight Diagnostics 中儲存和列印資訊 ...................................................................... 5
下載最新版本的 HP Insight Diagnostics .............................................................................. 5
2 疑難排解
安全與舒適 ........................................................................................................................................... 6
尋求技術支援之前的準備 ...................................................................................................................... 6
好用的提示 ........................................................................................................................................... 7
解決一般問題 ........................................................................................................................................ 9
解決硬體安裝問題 ............................................................................................................................... 12
診斷指示燈的解釋 ............................................................................................................................... 13
HP Backup and Recovery Manager ................................................................................................... 15
聯絡客戶支援中心 ............................................................................................................................... 15
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