Troubleshooting Guide

Indholdsfortegnelse
1 Computerens diagnosticeringsfunktioner
HP Insight Diagnostics ......................................................................................................................... 1
Åbning af HP Insight Diagnostics ........................................................................................ 1
Fanebladet Survey ............................................................................................................... 2
Fanebladet Test ................................................................................................................... 3
Fanebladet Status ................................................................................................................ 4
Fanebladet Log .................................................................................................................... 4
Fanebladet Help .................................................................................................................. 4
Lagring og udskrivning af oplysninger i HP Insight Diagnostics .......................................... 5
Hentning af den seneste version af HP Insight Diagnostics ................................................ 5
2 Fejlfinding
Sikkerhed og komfort ........................................................................................................................... 6
Før du ringer til teknisk support ............................................................................................................ 6
Nyttige tip ............................................................................................................................................. 7
Afhjælpning af generelle problemer ..................................................................................................... 9
Afhjælpning af problemer med installation af hardware ..................................................................... 13
Fortolkning af diagnostiklys ................................................................................................................ 14
HP Backup and Recovery Manager (HP Administration af sikkerhedskopiering og
gendannelse) ...................................................................................................................................... 16
Kontakt til Kundeservice ..................................................................................................................... 18
DAWW v