Troubleshooting Guide

Sisukord
1 Arvuti diagnostikafunktsioonid
HP Insight Diagnostics ......................................................................................................................... 1
Juurdepääs diagnostikaprogrammile HP Insight Diagnostics .............................................. 1
Vahekaart Survey (Ülevaade) .............................................................................................. 2
Vahekaart Test .................................................................................................................... 3
Vahekaart Status (Olek) ...................................................................................................... 4
Vahekaart Log (Logi) ........................................................................................................... 4
Vahekaart Help (Spikker) ..................................................................................................... 4
Teabe salvestamine ja printimine diagnostikaprogrammis HP Insight Diagnostics ............. 5
Programmi HP Insight Diagnostics värskeima versiooni allalaadimine ............................... 5
2 Tõrkeotsing
Ohutus ja ergonoomia .......................................................................................................................... 6
Enne tehnilisele toele helistamist ......................................................................................................... 6
Kasulikke näpunäiteid .......................................................................................................................... 7
Üldiste probleemide lahendamine ........................................................................................................ 9
Riistvarainstalliprobleemide lahendamine .......................................................................................... 13
Diagnostikatulede tõlgendamine ........................................................................................................ 14
HP Backup and Recovery Manager ................................................................................................... 16
Pöördumine klienditoe poole .............................................................................................................. 17
ETWW v