Troubleshooting Guide

Saturs
1 Datora diagnostikas līdzekļi
HP Insight Diagnostics ......................................................................................................................... 1
Pieeja utilītai HP Insight Diagnostics ................................................................................... 1
Cilne Survey ........................................................................................................................ 2
Cilne Test ............................................................................................................................. 3
Cilne Status ......................................................................................................................... 4
Cilne Log .............................................................................................................................. 4
Cilne Help ............................................................................................................................ 4
HP Insight Diagnostics informācijas saglabāšana un izdrukāšana ...................................... 5
HP Insight Diagnostics jaunākās versijas lejupielāde .......................................................... 5
2 Problēmu novēršana
Drošība un komforts ............................................................................................................................. 6
Pirms zvanīt tehniskā atbalsta dienestam ............................................................................................ 6
Noderīgi padomi ................................................................................................................................... 7
Vispārīgu problēmu risināšana ............................................................................................................. 9
Aparatūras instalēšanas problēmu risināšana ................................................................................... 13
Diagnostikas indikatoru interpretēšana .............................................................................................. 14
HP Backup and Recovery Manager (HP dublējumkopiju izveides un atkopšanas pārvaldnieks) ...... 16
Sazināšanās ar klientu atbalsta darbiniekiem .................................................................................... 18
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