Troubleshooting Guide

Innhold
1 Diagnoseprogrammets funksjoner
HP Insight Diagnostics ......................................................................................................................... 1
Få tilgang til HP Insight Diagnostics .................................................................................... 1
Kategorien Survey (Oversikt) ............................................................................................... 2
Kategorien Test ................................................................................................................... 3
Kategorien Status ................................................................................................................ 4
Kategorien Log .................................................................................................................... 4
Kategorien Help (Hjelp) ....................................................................................................... 4
Lagre og skrive ut informasjon i HP Insight Diagnostics ...................................................... 5
Nedlasting av den nyeste versjonen av HP Insight Diagnostics .......................................... 5
2 Feilsøking
Sikkerhet og brukervennlighet .............................................................................................................. 6
Før du ringer etter brukerstøtte ............................................................................................................ 6
Nyttige tips ............................................................................................................................................ 7
Løse generelle problemer .................................................................................................................... 9
Løse problemer med installering av maskinvare ................................................................................ 13
Tolke diagnoselamper ........................................................................................................................ 14
HP Backup and Recovery Manager ................................................................................................... 16
Kontakte brukerstøtte ......................................................................................................................... 17
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