Troubleshooting Guide

Innehåll
1 Diagnostiska funktioner
HP Insight Diagnostics [insynsdiagnostik] ............................................................................................ 1
Så här kommer du åt HP Insight Diagnostics ...................................................................... 1
Fliken Överblick ................................................................................................................... 2
Test-fliken ............................................................................................................................ 3
Status-flik ............................................................................................................................. 4
Logg-flik ............................................................................................................................... 4
Fliken Hjälp .......................................................................................................................... 4
Spara och skriva ut information i HP Insight Diagnostics .................................................... 5
Så här hämtar du den senaste versionen av HP Insight Diagnostics .................................. 5
2 Felsökning
Säkerhet och arbetsmiljö ...................................................................................................................... 6
Innan du ringer Teknisk support ........................................................................................................... 6
Tips ....................................................................................................................................................... 7
Åtgärda allmänna fel ............................................................................................................................ 9
Åtgärda problem vid installation av maskinvara ................................................................................. 13
Tolka diagnostiklamporna .................................................................................................................. 14
HP Backup and Recovery Manager ................................................................................................... 16
Kontakta kundsupport ........................................................................................................................ 17
SVWW v