Troubleshooting Guide

CAUTION: Pushing the CMOS button will reset CMOS values to factory defaults and will
erase any customized information including passwords, asset numbers, and special
settings. It is important to back up the computer setup configuration before resetting CMOS
values in case it is needed later. Back up is easily done through Computer Setup. See
the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD for
information on backing up the computer setup configuration.
4. Locate the green two-prong jumper labeled CMOS next to the ADD2 card slot. 6.
NOTE: Be sure you have disconnected the AC power cord from the wall outlet. The CMOS
button will not clear CMOS if the power cord is connected.
NOTE: For assistance locating the CMOS button and other system board components,
see the Illustrated Parts Map (IPM) for that particular system.
5. Remove the CMOS jumper from pins 1 and 2 and put the jumper on pins 2 and 3. This clears
CMOS.
6. Put the jumper back on pins 1 and 2.
7. Replace the computer cover or access panel.
8. Reconnect the external devices.
9. Plug in the computer and turn on power.
NOTE: You will receive POST error messages after clearing CMOS and rebooting
advising you that configuration changes have occurred. Use Computer Setup to reset any
special system setups along with the date and time.
For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation
and Diagnostics CD.
60 Appendix B Password Security and Resetting CMOS ENWW