HP Z210 CMT Workstation Maintenance and Service Guide
Table Of Contents
- Product overview
- Setting up the operating system
- Restoring the operating system
- System management
- BIOS ROM
- The Computer Setup (F10) Utility
- Desktop management
- Initial computer configuration and deployment
- Installing a remote system
- Replicating the setup
- Updating and managing software
- HP Client Manager Software
- Altiris Client Management Solutions
- HP SoftPaq Download Manager
- System Software Manager
- ROM Flash
- FailSafe Boot Block ROM
- Workstation security
- Asset tracking
- SATA hard disk drive security
- Password security
- Establishing a setup password using Computer Setup (F10) Utility
- Establishing a power-on password using computer setup
- Entering a power-on password
- Entering a setup password
- Changing a power-on or setup password
- Deleting a power-on or setup password
- National keyboard delimiter characters
- Clearing passwords
- Chassis security
- Fault notification and recovery
- Dual-state power button
- Replacing components
- Warnings and cautions
- Service considerations
- Customer Self-Repair
- Removing and installing components
- Component locations
- Predisassembly procedures
- Disassembly order
- Removing the cable lock (optional)
- Side access panel
- Side access panel sensor (optional)
- Side access panel solenoid lock
- Bezel
- Front panel I/O device assembly
- Optical disk drive (mini-tower configuration)
- Optical disk drive (desktop configuration)
- Speaker
- Power supply
- Power connections
- Rear system fan assembly
- Memory
- Expansion card slot identification
- Expansion card
- Battery
- Hard disk drive
- CPU heatsink
- CPU
- System board
- Converting to desktop configuration
- Product recycling
- Diagnostics and troubleshooting
- Calling technical support
- Locating ID labels
- Locating warranty information
- Diagnosis guidelines
- Troubleshooting checklist
- HP troubleshooting resources and tools
- Troubleshooting scenarios and solutions
- Self-troubleshooting with HP Vision Diagnostics
- Diagnostic codes and errors
- Configuring RAID devices
- Configuring password security and resetting CMOS
- Connector pins
- System board designators
- Routine Care
- Locating HP resources
- Index

Table 6-9 POST error messages (continued)
Screen message Probable cause Recommended action
914— Hood Lock Coil is not
Connected
Mechanism is missing or is not
connected.
1. Reconnect or replace the missing mechanism.
2. Reseat or replace the missing mechanism cable.
916—Power Button Not
Connected
Power button cable is disconnected
from the system board.
Reconnect the cable and restart.
917—Front Audio Not
Connected
Front Audio mechanism is missing or is
not connected.
1. Replace or reconnect the missing front audio
mechanism to the system board.
2. Reseat or replace the missing mechanism cable.
918—Front USB Not
Connected
Front USB mechanism is missing or is
not connected.
1. Replace or reconnect the missing Front USB
mechanism to the system board.
2. Reseat or replace the missing mechanism cable.
919—Multi-Bay Riser Not
Connected
Multi-Bay riser mechanism is missing
or is not connected.
1. Replace or reconnect the missing Multi-Bay
mechanism to the system board.
2. Reseat or replace the missing mechanism cable.
920—Fatal error on QPI link X Fatal error detected on QPI link x,
where x is 0 or 1. This type of error is
identified on the line following the
error message.
Potential system board problem; contact HP Support.
921—Fatal error on QPI
Protocol link X
Fatal error detected in QPI link x
protocol, where x is 0 or 1. This type
of error is identified on the line
following the error message.
Potential system board problem; contact HP Support.
922—Fatal error on PCIe slot
X
Fatal error occurred in the designated
slot.
Move the card to a different slot. If the problem
persists, replace the card.
923—Fatal error on ESI port 0 A fatal error occurred on ESI port 0.
slot.
Verify that the ESI port device is connected and
working properly.
924—Fatal error on IOH core
X
Fatal error detected on IOH core x,
where x is 0 or 1. This type of error is
identified on the line following.
Potential system board problem; contact HP Support.
925—Fatal error on IOH
miscellaneous
Fatal miscellaneous error detected on
IOH core x, where x is 0 or 1.
Potential system board problem; contact HP Support.
926—Fatal error on IOH Vtd Fatal error detected in the Intel
Virtualization Technology.
Potential system board problem; contact HP Support.
927—Fatal error on DIMM in
slot CPU X DIMM Y
Fatal multibit ECC error detected on
the DIMM in the slot labeled DIMM x
(where x is 1 - 4), as labeled on the
system board.
Replace the DIMM in the identified slot.
928—Fatal machine check
detected on CPU X
Contact HP support.
144 Chapter 6 Diagnostics and troubleshooting ENWW










