Illustrated Parts & Service Map HP Compaq 8300 Elite Business PC Small Form Factor

HP Compaq 8300 Elite, SFF Chassis 690358-002 page 2
Miscellaneous Parts
1 Chassis fan 645327-001
2 Fan duct 636921-001
3 Heat sink 645326-001
4 Speaker 636925-001
5 Solenoid lock 641471-001
6 Printer port, PCI card 638817-001
7 Hood sensor 638816-001
8 Clamp lock, includes universal cable (plate not included) 508987-001
* Fan duct assembly 646824-001
* Rubber foot 583654-001
* Chassis stand 587451-001
* Serial port, PCI card 638815-001
* Grommet, hard drive isolation, blue 594220-001
* 2.5-in drive adapter 586721-001
* Hard drive conversion bracket 397117-001
* Card reader, 22-in-1 636166-001
* USB powered speakers 636917-001
* Mouse, PS2, optical, jack black 537748-001
* Mouse, USB, HP Elite 674318-001
* Mouse, washable 619580-001
* Mouse, wireless, HP Elite 674317-001
* Mouse, USB, optical, jack black 537749-001
* eSATA port assembly, PCI card 645558-001
* HP Business Digital Headset 642738-001
* External USB Webcam 609252-001
* Foot kit 370708-001
*Not shown
Diagnostic LEDs
LED Color LED Activity State/Message
Power Green On Computer on
Power Green 1 blink every 2 seconds Normal Suspend Mode
Power Red 1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to boot
Power Red 10 blinks, 1 blink every second
followed by a 2 second pause
Bad option card
Power Red 11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
none none System does not power on and
LEDs are not flashing
System unable to power on
Standard and Optional Boards (not illustrated)
System board (includes replacement thermal material)
System board for use in models without Windows 8 657094-001
System board for use in models with Windows 8 Standard 657094-501
System board for use in models with Windows 8 Professional 657094-601
Memory modules (PC3-12800, CL11)
8-GB
689375-001
4-GB
671613-001
2-GB
671612-001
Other boards
nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001
nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001
AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001
AMD FirePro 2270 PCIe x16 graphics card, 512 MB 637213-001
Intel PRO/1000CT2 NIC, includes bracket 635523-001
HP FireWire / IEEE 1394a PCIe x1 Card 637591-001
HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001
Intel Core i7 processors (include thermal material)
3770, 3.4 GHz, 8-MB L3 cache 688164-001
Intel Core i5 processors (include thermal material)
3570, 3.4 GHz, 6-MB L3 cache 688162-001
3470, 3.2 GHz, 6-MB L3 cache 687943-001
Intel Core i3 processors (include thermal material)
2130, 3.4 GHz, 3-MB L3 cache 665120-001
2120, 3.3 GHz, 3-MB L3 cache 638629-001
Intel Pentium processors (include thermal material)
G870, 3.1 GHz, 3-MB L3 cache 691936-001
G860, 3.0 GHz, 3-MB L3 cache 665123-001
G640, 2.8 GHz, 3-MB L3 cache 691935-001
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
Rearrange the DIMMs so that
each channel has the same amount
of memory.
301-, 304-Keyboard error Keyboard failure. Check keyboard connection or
keys. Check connector for bent or
missing pins. Replace keyboard.
If 304, possible system board
problem.
501-Display Adapter
Failure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test .
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.