Setting up and configuring Intel AMT in HP Business Notebooks, Desktops, and Workstations - White Paper

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Appendix A: Frequently asked questions
Q: How can the MEBx be accessed locally?
A: The MEBx can be locally accessed by pressing CTRL-P during POST.
Q: Why isn’t the CTRL-P prompt displayed during POST?
A: By default, the CTRL-P prompt is hidden during POST. However, the prompt can be displayed if set in F10 Setup – except
for HP Workstation PCs, which do not provide a BIOS option to display the Ctrl-P prompt during POST.
Q: What are the default username and password for the MEBx?
A: The default username and password are both admin.
Q: Why doesn’t the MEBx not accept my new password?
A: All MEBx passwords, other than the default password, must comply with strong password guidelines. See the Creating a
password section for more details.
Q: If the password is inknown, can the system be recovered?
A: Clearing CMOS resets all MEBx options including the password, which reverts to its default setting, admin.
Q: How can all MEBx options be restored to factory defaults?
A: See the Making a full return to factory default settings section.
Q: What happens if the wrong password is entered multiple times?
A: After the password has been entered incorrectly three times, the system reboots. You can go back into the MEBx after the
reboot and attempt to enter the password again.
Q: Can the WebGUI be used locally (on the Intel AMT system) to access the MEBx on the system?
A: No. WebGUI access must originate from an outside network to a specific IP and port.
Q: Why can’t a new password set with the WebGUI be used locally in the MEBx?
A: The password set with the WebGUI is a remote password and can only be used when accessing the MEBx remotely; it does
not work with the MEBx locally. The local password must be used for local access the MEBx.
Q: Is TLS required?
A: No, TLS is optional.
Q: If TLS is not implemented, then what is used for authentication?
A: If TLS is not implemented, HTTP Digest is used for mutual authentication.
Q: Where can I get an SCS?
A: You can use HP Client Configuration Manager; alternatively, ISVs such as Altiris offer SCSs. Check with your management
console supplier to see if they offer this service.
Q: Can Intel AMT be set for a static address while the OS is set for DHCP or vice versa?
A: Although possible, these scenarios are not supported setting by Intel and may cause unexpected system behavior.
Q: What is the default port used by the WebGUI?
A: The WebGUI listens to port 16992.
Q: What is the difference between the ME and Intel AMT?
A: The ME is the controller that, along with Intel Protected Audio Video Path (PAVP) capability, is used to manage Intel AMT.
Note that clearing Intel AMT settings does not affect the ME settings, which are separate.