Q1910/Q1910s, Q2010/Q2010s, Q2210/ Q2210s LCD Monitors User Guide
© 2010 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide ENWW
Table of contents 1 Product Features ............................................................................................................................................ 1 Compaq LCD Monitors ......................................................................................................................... 1 2 Safety and Maintenance Guidelines .............................................................................................................. 3 Important Safety Information .........
Preparing to Call Technical Support ................................................................................................... 25 Locating the Rating Label ................................................................................................................... 26 Appendix B Technical Specifications ............................................................................................................ 27 Compaq LCD Monitors ............................................................
1 Product Features Compaq LCD Monitors The Compaq LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with the following features: ENWW ● Large diagonal display ● Maximum graphics resolution: ◦ Q1910\Q1910s: 1366 x 768 @ 60Hz ◦ Q2010\Q2010s: 1600 x 900 @ 60Hz ◦ Q2210\Q2210s: 1920 x 1080 @ 60Hz ◦ Plus full-screen support for lower resolutions ● VGA analog video input ● DVI digital signal (select models) ● Fast response time, providing better expe
● 2 Software and utilities CD, containing the following: ◦ Drivers ◦ Auto adjustment software ◦ Documents Chapter 1 Product Features ENWW
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the "Connecting the Power Cable" section in Setting Up the Monitor on page 6. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature.
Safety Precautions 4 ● Use only a power source and connection compatible with this monitor, as indicated on the label/ back plate of the monitor. ● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/ back plate of the monitor.
3 Setting Up the Monitor Unpacking The Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Determine whether the monitor will be desktop mounted or wall-mounted. See "Installing the Monitor" in this chapter. 4. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. 5.
2. Hold the base and push it onto the bottom of the support column until it snaps into place. Figure 3-1 Installing the monitor base 3. Lift the monitor to an upright position and place on a flat, stable surface. Figure 3-2 Monitor in upright position Preparing the monitor for wall-mounting 1. Check the stability of the wall-mounting fixture.
4. Release the base from the column by squeezing the two tabs toward each other. Pull the base away from the column as you do so. Figure 3-3 Bottom view of monitor base showing release tabs (circled) 5. Remove the screws inside the support column as indicated.
6. Rock the bottom of the support column until it snaps away from the top portion of the column, which covers the support column mounting bracket. Figure 3-5 Snapping the bottom portion of the column from the top 7. Slide the top portion of the column up to expose the mounting bracket. Figure 3-6 Removing the top portion of the column 8. ENWW Remove the four screws that secure the column mounting bracket.
9. Slide the column mounting bracket away from the bottom of the monitor. Figure 3-7 Sliding the column mounting bracket from the monitor 10. Remove the Compaq logo from the back of monitor to expose the top two threaded holes (A) and (B) for the wall mount bracket. Place the tip of a small, flat blade screwdriver under the logo to pry it up. NOTE: The logo is held in place by rubber cement.
Connecting Monitor Cables Connecting the VGA (Analog) Cable or DVI-D (Digital) Cable Use a VGA video cable or a DVI-D cable to connect your monitor to your computer. 1. To connect the VGA cable Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector on the computer. NOTE: If your computer has a DVI connector and no VGA connector, use a DVI-I to VGA adapter to connect your computer to the monitor.
Connecting the Audio Cable Connect the built-in monitor speakers to the computer by using the audio cable, as shown in the following illustration: Figure 3-10 Connecting the audio cables NOTE: When using a VGA or DVI signal, you must connect your audio separately because a VGA or DVI signal converts only video data, not audio data.
Connecting the Power Cable 1. Follow all Electrical and Power Warnings WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
Cable Management Figure 3-12 Routing cables through the rear of the support column Adjusting The Tilt For optimal viewing, adjust the screen tilt to your own preference, as follows: 1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt. 2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen.
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet. Installing the monitor driver software from the CD To install the monitor driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2.
Using the Auto Adjustment Function You can easily optimize the screen performance for the VGA input by using the Auto/OK button on the monitor and the auto adjustment pattern software on the CD provided. Do not use this procedure if your monitor is using a DVI input.
Side-Panel Controls Control buttons are located on the right side of the monitor: Figure 4-2 Side-panel control buttons 1 2 3 4 5 No. Icon Description 1 Power Turns the monitor on or puts it in standby or sleep mode. The Power button is located on the top right side of the monitor. 2 Auto/OK Auto-adjusts the display to the ideal setting when the OSD is not active / Enters the selected option.
Using the On-Screen Display (OSD) An on-screen display is an image superimposed on a screen picture, commonly used by monitors, televisions, VCRs, and DVD players to display information such as volume, channel, and time. 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press the Menu button. The OSD Main Menu displays. 3.
Icon Main Menu Options Sub-menu Options Description Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels. G — Sets your own green color levels. B — Sets your own blue color levels. Image Control Adjusts the screen image. Also enables or disables the ambient light sensor (select models). Auto Adjustment Automatically adjusts the screen image (VGA input only). Horizontal Position Adjusts the horizontal position of the picture (VGA input only).
Icon Main Menu Options Sub-menu Options Description OSD Timeout Sets the time in seconds that the OSD is visible after the last button is pressed. The factory default is 30 seconds. Power Saver Enables the power saving feature (see "Power-Saver Feature" in this chapter). Select: On Off The factory default is On. Power on Recall Restores power to the monitor following an unexpected removal of power. Select: On Off The factory default is On.
Icon Main Menu Options Sub-menu Options Description Management Power-On Status Display Displays the operating status of the monitor each time the monitor is powered on. Select the location at which to display the status: Top Middle Bottom Off The factory default is Top or Off, depending on the model. DDC/CI Support Allows the computer to control some OSD menu features such as Brightness, Contrast, and Color Temperature. Select: On Off The factory default is On.
Icon Main Menu Options Sub-menu Options Description Version Reports the firmware version of the monitor. Backlight Hours Reports the total hours of backlight operation. Service Support For service support, go to: http://www.hp.com/support Factory Reset Quick View Returns settings to factory defaults. Movie Photo Settings saved when user adjusts the Brightness, Contrast, or Color in one of the Quick View options.
Adjusting Screen Quality The auto adjustment feature automatically fine-tunes the image quality for display size, position, clock, and phase each time a new video mode is displayed. For more precise adjustments of VGA input, run the Auto Adjustment software on the CD. See "Using the Auto Adjustment Function" in this chapter. If you want additional image quality improvement, use the Clock and Clock Phase controls of the monitor to fine tune the image. See "Optimizing Analog Video" in this chapter.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Screen is blank. Connect the power cord.
Problem Solution Unable to hear audio from built-in speakers. Do the following: No Plug and Play. ● Ensure the source signal is good by using headphones at the source. ● Press the Menu button to access the OSD menu. Select Management, and then select Volume to adjust the volume. ● Turn up the volume with the side panel Volume button. ● Ensure speaker volume is not muted or too low: Click the Windows start button™, Control Panel, and Hardware and Sound.
● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of hardware and software you are using Locating the Rating Label The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model. The rating label is on the back of the monitor.
B Technical Specifications All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. Compaq LCD Monitors Face treatment: Glare polarizer with hard coating Input terminal: ● VGA connector ● DVI-D 24–pin D-type connector (select models) Table B-1 Models Q1910\Q1910s Specifications: Display Type: TFT LCD active matrix Viewable Image Size: 47.0 cm (18.5 in.
Table B-1 Models Q1910\Q1910s (continued) Specifications: Power Source: 100–240VAC, 50/60 Hz Power Consumption: 40 watts (W) maximum Sleep Power Consumption: <2 watts (W) typical Table B-2 Models Q2010\Q2010s Specifications: Display Type: TFT LCD active matrix Viewable Image Size: 50.8 cm (20 in.) diagonal Tilt –5° to +25° Maximum Weight (unpacked): 4.39 Kg (9.7 lb) Dimensions (h x w x d): 367.37 x 487.27 x 171.4 mm (14.5 x 19.2 x 6.7 in.
Table B-3 Models Q2210\Q2210s (continued) Specifications: Maximum Graphics Resolution: 1920 x 1080@ 60 Hz analog mode Text Mode: 720 x 400 Dot Pitch: 0.2480 x 0.
Table B-5 Factory Preset Video Input Modes, Q2010\Q2010s (continued) Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 3 800 x 600 37.88 60.32 4 1024 x 768 48.36 60.00 5 1280 x 720 45.00 60.00 6 1280 x 1024 63.98 60.02 7 1440 x 900 55.47 59.90 8 1600 x 900 55.54 59.98 Table B-6 Factory Preset Video Input Modes, Q2210\Q2210s Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.47 59.94 2 720 x 400 31.47 70.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device may be found at http://www.hp.com/go/ certificates. German Ergonomics Notice HP products which bear the "GS" approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the "GS" approval mark, meet the applicable ergonomic requirements.
Japanese Power Cord Requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Product Environmental Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of environmental considerations.
HP Recycling Program HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/ recycle. Restriction of Hazardous Substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006.
Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur 36 Appendix C Agency Regulatory Notices ENWW
