Maintenance and Service Guide HP Compaq tc4200 Tablet PC Document Part Number: 440232-001 October 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts; troubleshooting tablet PC problems; and performing tablet PC disassembly procedures.
© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Tablet PC. . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Illustrated Parts Catalog 4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Tablet PC Major Components. . . . . . . . . . . . . . . . . . 4–2 4.3 Miscellaneous Plastics/ Hardware Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 4.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 4–13 4.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 4–14 4.6 Sequential Part Number Listing . . . . . . . . . . . . . . .
Contents 6 Removal and Replacement Procedures 6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–3 6.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 6–5 6.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 6.5 Tablet PC Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11 6.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12 6.
Contents 7 Specifications A Connector Pin Assignments B Screw Listing C Power Cord Set Requirements Index vi Maintenance and Service Guide
1 Product Description The HP Compaq tc4200 Tablet PC offers advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support.
Product Description 1.1 Features ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron M 1.50-GHz processor, varying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with over 16.8 million colors ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by tablet PC model 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 2.
Product Description ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery pack, varying by tablet PC model ■ Audio speaker ■ Volume up, volume mute, and volume down buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.
Product Description 1.2 Resetting the Tablet PC If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the tablet PC for disassembly (refer to Section 6.3, “Preparing the Tablet PC for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 6.24, “RTC Battery,” for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4.
Product Description 1.3 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power.
Product Description 1.4 External Components The external components on the front of the tablet PC are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Wireless light On: One or more optional internal wireless devices, such as a WLAN device and/or Bluetooth® device, are turned on. 2 Power/standby light ■ Green: The tablet PC is on. ■ Blinking green: The tablet PC is in standby mode.
Product Description Table 1-1 Front Components (Continued) Item Component Function 3 Battery light ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.
Product Description The external components on the right side of the tablet PC are shown below and described in Table 1-2.
Product Description Table 1-2 Right-Side Components Item Component Function 1 Audio-out (headphone) jack Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. 2 Audio-in (microphone) jack Connects an optional monaural (single sound channel) or stereo (dual sound channel) microphone. 3 Powered USB port Connects USB 1.1- or 2.
Product Description The external components on the left side of the tablet PC are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC. purpose of security solutions is ✎ The to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. 2 Vent Enables airflow to cool internal components.
Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 3 Wireless button (select models only) Turns the wireless functionality of the WLAN or Bluetooth device on or off, but does not establish a connection. establish a wireless connection, ✎ To a wireless network must already be set up. 4 USB port Connects a USB 1.1- and 2.0-compliant device to the tablet PC using a standard USB cable.
Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1-4.
Product Description Table 1-4 Rear Panel Components Item Component Function 1 USB port Connects USB 1.1- and 2.0-compliant devices to the tablet PC using a standard USB cable. 2 RJ-11 (modem) jack Connects a modem cable. Enabled with 56K connectivity. 3 RJ-45 (network) jack Connects a network cable. Enabled with 10/100/1000BaseT connectivity. 4 Power connector Connects an AC adapter, an optional AC adapter, or an optional power cable.
Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1-5.
Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 Function keys (12) Perform system and application tasks. When combined with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key.
Product Description The tablet PC top components are shown below and described in Table 1-6.
Product Description Table 1-6 Top Components Item Component Function 1 Left and right TouchPad buttons (2) Function like the left and right buttons on an external mouse. 2 TouchPad Moves the pointer. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. 3 Left and right pointing stick buttons (2) Function like the left and right buttons on an external mouse. 4 Pointing stick Moves the pointer. 5 Vent Enables airflow to cool internal components.
Product Description The tablet PC display components are shown below and described in Table 1-7.
Product Description Table 1-7 Display Components Item Component Function 1 Internal microphone Records sound. 2 Tablet PC Input Panel Launch button Opens the Microsoft Tablet PC Input Panel application, which includes a handwriting pad and an on-screen keyboard. 3 Rotate button Switches the image between landscape and portrait orientation. 4 Q button Opens or closes the Q Menu. 5 Windows Security button When pressed while: ■ Windows is open, enters the ctrl+alt+delete command.
Product Description The external components on the bottom of the tablet PC are shown below and described in Table 1-8.
Product Description Table 1-8 Bottom Components Item Component Function 1 Base enclosure cover Covers the display cable connector. 2 Docking connector Connects the tablet PC to an optional docking device. 3 Travel battery connector Connects an optional travel battery. 4 Vents (3) Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the tablet PC on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 4, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 6, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press f10 while the F10 = Based Setup message is displayed in the lower-left corner of the screen. ❏ To change the language, press f2. ❏ To view navigation information, press f1. ❏ To return to the Computer Setup menu, press esc. 2. Select the File, Security, Tools, or Advanced menu. 3.
Troubleshooting 4. To confirm the restoration, press f10. 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the tablet PC and any battery packs in the system.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password. Password options ■ Enable/Disable stringent security. ■ Enable/Disable required password on restart. DriveLock passwords Enable/disable DriveLock; change a DriveLock user or master password.
Troubleshooting Selecting from the Tools Menu Table 2-3 Tools Menu Select To Do This HDD Self Test options Run a quick or comprehensive self-test on any hard drive in the system. Battery Information View information about any battery packs in the tablet PC. Memory Check ■ Run a self-test on memory modules in the tablet PC. ■ View information about memory modules installed in the tablet PC.
Troubleshooting Selecting from the Advanced Menu Table 2-4 Advanced Menu Select To Do This Language (or press f2) Change the Computer Setup language. Boot options ■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. ■ Set the boot order. Device options ■ Swap the functions of the fn key and left ctrl key. ■ Enable/Disable multiple pointing devices at startup.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Is there power? “Flowchart 2.2—No Power, Part 1.” Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Go to Y All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Loading.” Y “Flowchart 2.15—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Y Go to “Flowchart 2.4—No Power, Part 3.” Y Y Power up in docking device? Done N 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another tablet PC, or replacing it. N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in tablet PC and at power source. Y Done Power on? N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open tablet PC. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close tablet PC and retest. N Power on? Y Done Replace the following items (if applicable). Check tablet PC operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove tablet PC from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that tablet PC is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reinstall tablet PC into docking device. Y Reset monitor cable connector at docking device. Docking device operating? N Y Docking device operating? N Done Done Test replacement docking device with new tablet PC. Remove tablet PC, replace docking device.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from optical drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the Setup utility for correct booting order. Go to “Flowchart 2.13—No OS Loading, Diskette Drive.” Y Change boot priority through the Setup utility and reboot.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. Disc or diskette in drive? Y Y Hard drive accessible? Done N Remove disc or diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on disc or diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.17— Nonfunctioning Device.” Y Y N Diskette drive enabled in the Setup utility? Enable drive and cold boot tablet PC.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive Y No OS loading from CD-ROM or DVD-ROM drive. N Install bootable disc and reboot tablet PC. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Go to Booting from another device? “Flowchart 2.17—No nfunctioning Device.” Y Y Booting order correct? N Reset the tablet PC. Refer to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N N Y Tablet PC in docking device (if applicable)? Go to Internal audio? Undock N “Flowchart 2.16—No Audio, Part 2.” Y Replace the following docking device components one at a time, as applicable. Check audio status after each change. 1. Reseat docking device audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking device audio board. 5. Replace backplane board. 6.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in tablet PC (if applicable). Y Audio? Done N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable).
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the tablet PC and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Go to Reattach device. Close tablet PC, plug in power, and reboot. “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect tablet PC to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Replace internal keyboard or cable. Y Y Keyboard operating properly? Done Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect tablet PC to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. Pointing device operating properly? Y Y Pointing device operating properly? Done Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Network or modem connection working? Reload drivers and reconfigure. Done N Y Disconnect all power from the tablet PC and open. Replace NIC/modem (if applicable). Reseat NIC/modem (if applicable).
3 Software Update and Recovery Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer.
Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is tablet PC. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the serial number label on the bottom of the computer.
Software Update and Recovery Obtaining the Support Software Disc The Support Software disc provides HP software updates and installation instructions. The disc includes device drivers, BIOS updates, and utilities. To purchase the current Support Software disc or a subscription that provides both the current version and future versions of the disc, visit the HP Web site at http://www.hp.com.
Software Update and Recovery To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or – ❏ Visit the HP Web site at http://www.hp.com/support. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download. 3. At the download area: a.
Software Update and Recovery 2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically Local Disk (C:). b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 3. Double-click the file with an .exe extension (for example, filename.exe). The BIOS installation begins. 4. Complete the installation by following the instructions on the screen.
Software Update and Recovery To recover the BIOS: 1. If the nonfunctioning notebook is docked in an optional docking device, undock the notebook. 2. Attach the USB diskette drive directly to a USB port on the nonfunctioning notebook. (USB hubs are not supported for BIOS recovery). 3. Insert the correct ROMPaq diskette for the product being updated. The BIOS image file must be located in the root directory of the diskette and must be in contiguous sectors.
4 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC.
Illustrated Parts Catalog 4.
Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components Spare Part Number Item Description 1 12.
Illustrated Parts Catalog Tablet PC Major Components 4–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Item Description Spare Part Number 4 Button board (includes button board cable) 383511-001 5 Top cover 383561-001 6 Fan 383528-001 7 TouchPad 383562-001 TouchPad cable (not illustrated, included in the Cable Kit, spare part number 383516-001) 8 Memory modules PC24200 1024 MB 512 MB 256 MB 383536-001 383542-001 383538-001 PC23200 1024 MB 512 MB 256 MB 383535-001 383541-001 383537-001 Maintenance and S
Illustrated Parts Catalog Tablet PC Major Components 4–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Item Description 9 Mini PCI communications cards 10 Spare Part Number 802.11b/g Silverton wireless local access network (WLAN) card, for use in most of the world 802.11b/g Silverton WLAN card, for use in the rest of the world 359106-001 802.11a/b/g FRLN WLAN card, for use in Europe 802.11a/b/g FRLN WLAN card, for use in Japan 802.11a/b/g FRLN WLAN card, for use in most of the world 802.
Illustrated Parts Catalog Tablet PC Major Components 4–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Item Description 11 Processors (include thermal paste) 12 Spare Part Number Intel Pentium M 2.13-GHz Intel Pentium M 2.00-GHz Intel Pentium M 1.86-GHz Intel Pentium M 1.73-GHz Intel Pentium M 1.60-GHz 383555-001 383554-001 383553-001 383552-001 383551-001 Intel Celeron M 1.
Illustrated Parts Catalog Tablet PC Major Components 4–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Item Description Spare Part Number 17 Base enclosure cover 383521-001 18 Infrared board (includes cable) 383513-001 19 Base enclosure 383509-001 20 6-cell battery pack 383510-001 21 Hard drives (all 5400 rpm; include cover, frame, and connector) 80-GB 60-GB 40-GB 383527-001 383526-001 383525-001 22 TPM security module 383545-001 23 Bluetooth wireless module (includes Bluetooth module cable) 370429
Illustrated Parts Catalog 4.
Illustrated Parts Catalog 4.
Illustrated Parts Catalog 4.
Illustrated Parts Catalog Table 4-4 Miscellaneous Spare Part Information (Continued) Spare Part Number Description Power cords (Continued) For use in: Italy 350188-061 Japan 350188-291 The Netherlands 350188-331 People’s Republic of China 350188-AA1 Saudi Arabia 350188-171 Spain 3501880-071 Sweden/Finland 350188-B71 Screw Kit (includes the following screws; refer to Appendix B, “Screw Listing,” for more information on specifications and usage 383556-001 ■ Phillips PM2.5×13.
Illustrated Parts Catalog 4.6 Sequential Part Number Listing Table 4-5 Sequential Part Number Listing Spare Part Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini PCI communications card, for use in most of the world 337407-002 802.11a/b/g DynaStar WLAN Mini PCI communications card, for use in the rest of the world 337407-291 802.
Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 350188-BB1 Power cord for use in Israel 359106-001 802.11b/g Silverton WLAN Mini PCI communications card, for use in most of the world 359107-001 802.
Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383458-081 Keyboard with pointing stick for use in Denmark 383458-091 Keyboard with pointing stick for use in Norway 383458-101 Keyboard with pointing stick for use in Sweden 383458-111 Keyboard with pointing stick for use in Switzerland 383458-121 Keyboard with pointing stick for use in French Canada 383458-131 Keyboard with pointing stick for use in Portugal 383458-141 Keyboard with
Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383458-DD1 Keyboard with pointing stick for use in Iceland 383509-001 Base enclosure 383510-001 6-cell battery pack 383511-001 Button board (includes button board cable) 383513-001 Infrared board (includes cable) 383515-001 System board 383516-001 Miscellaneous Cable Kit 383519-001 Keyboard cover 383521-001 Base enclosure cover 383525-001 40-GB hard drive (5400 rpm; includes cov
Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383542-001 PC24200 512-MB memory module 383545-001 TPM security module 383548-001 12.1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables) 383549-001 Miscellaneous Plastics/Hardware Kit 383551-001 Intel Pentium M 1.60-GHz processor (includes thermal paste) 383552-001 Intel Pentium M 1.73-GHz processor (includes thermal paste) 383553-001 Intel Pentium M 1.
5 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 5.
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the tablet PC, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the tablet PC, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn the tablet PC on, and then shut it down through the operating system.
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 5-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools such as cutters, drivers, and vacuums.
Removal and Replacement Preliminaries 5.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
6 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 59 screws and screw locks, in 11 different sizes, that may have to be removed, replaced, or loosened when servicing the tablet PC. Make special note of each screw and screw lock size and location during removal and replacement. Refer to Appendix B, “Screw Listing,” for detailed information on screw and screw lock sizes, locations, and usage.
Removal and Replacement Procedures 6.1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC.
Removal and Replacement Procedures 6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing tablet PC components. Disassembly Sequence Chart Section Description # of Screws Removed 6.3 Preparing the tablet PC for disassembly Battery pack 0 6.4 Hard drive 2 to remove the hard drive cover 1 loosened to remove the hard drive 4 to disassemble the hard drive 6.5 Tablet PC feet 0 6.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 6.12 Heat sink 4 6.13 Processor 1 loosened 6.14 Internal memory module 0 6.15 Mini PCI communications card 0 Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your tablet PC by the governmental agency that regulates wireless devices in your country.
Removal and Replacement Procedures 6.3 Preparing the Tablet PC for Disassembly Before you begin any removal or installation procedures: 1. Shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet PC. 3. Disconnect the power cord.
Removal and Replacement Procedures 4. Remove the battery pack by following these steps: c. Turn the tablet PC upside down with the rear panel toward you. d. Slide the battery release latch 1 toward you. (The left side of the battery pack disengages from the tablet PC.) e. Lift the left side of the battery pack and swing it to the right 2 to remove it. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Removal and Replacement Procedures 6.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (all 5400 rpm; include cover, frame, and connector) 80-GB 60-GB 40-GB 383527-001 383526-001 383525-001 1. Prepare the tablet PC for disassembly (Section 6.3).
Removal and Replacement Procedures 2. Remove the two PM2.0×5.0 screws 1 that secure the hard drive cover to the tablet PC. 3. Lift the right side of the hard drive cover and swing it to the left 2 to remove it. hard drive cover is included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 383549-001.
Removal and Replacement Procedures 4. Loosen the PM2.5×13.0 hard drive retention screw 1. 5. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the left 3 to disconnect it from the system board. 6. Remove the hard drive.
Removal and Replacement Procedures 7. Remove the four PM3.0×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Lift the frame straight up 2 to remove if from the hard drive. 9. Remove the hard drive connector 3. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 6.5 Tablet PC Feet The tablet PC feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 383549-001.
Removal and Replacement Procedures 6.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth wireless module (includes Bluetooth module cable) 370429-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the hard drive cover (Section 6.4). 3. Position the tablet PC with the front toward you. 4. Loosen the two PM2.0×5.0 screws 1 that secure the Bluetooth cover to the tablet PC. 5. Remove the Bluetooth cover 2.
Removal and Replacement Procedures 6. Slide the Bluetooth module out of the tablet PC 1. 7. Disconnect the Bluetooth module cable 2 from the board. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module.
Removal and Replacement Procedures 6.7 External Memory Module Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536-001 383542-001 383538-001 PC23200 1024 MB 512 MB 256 MB 383535-001 383541-001 383537-001 1. Prepare the tablet PC for disassembly (refer to Section 6.3). 2. Position the tablet PC with the front toward you.
Removal and Replacement Procedures 3. Remove the two PM2.0×5.0 screws 1 that secure the memory module compartment cover to the tablet PC. 4. Lift the left side of the cover and swing it to the right 2 to remove the memory module compartment cover. memory module compartment cover is included in the ✎ The Miscellaneous Plastics/Hardware Kit, spare part number 383549-001.
Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the tablet PC.) 6. Slide the module away from the socket at an angle 2. 7. Remove the memory module. modules are slotted 3 to prevent incorrect installation ✎ Memory into the memory module socket. Removing the Memory Module Reverse the above procedure to install an external memory module.
Removal and Replacement Procedures 6.8 TPM Security Card TPM Security Card Spare Part Number Information TPM security module 383545-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the memory module compartment cover (Section 6.7). 3. Remove the PM1.5×3.5 screw 1 that secures the TPM security card to the tablet PC. 4. Lift up on the rear edge of the TPM security card 2 to disconnect it from the system board. 5. Remove the TPM security card.
Removal and Replacement Procedures 6.9 Keyboard Cover Keyboard Cover Spare Part Number Information Keyboard cover 383519-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Position the tablet PC with the front toward you. 3. Remove the two T8M2.0×9.0 screws 1 and the two T8M2.0×18.0 screws 2 that secure the keyboard cover to the tablet PC.
Removal and Replacement Procedures 4. Turn the tablet PC right-side up with the front toward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the keyboard cover until the cover disengages from the tablet PC.
Removal and Replacement Procedures 7. Swing the right edge of the keyboard cover forward until the cover disengages from the tablet PC. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover.
Removal and Replacement Procedures 6.
Removal and Replacement Procedures 4. Remove the following: 1 Three T8M2.0×9.0 screws 2 One T8M2.0×5.
Removal and Replacement Procedures 5. Turn the tablet PC right-side up with the front toward you. 6. Open the tablet PC as far as possible. 7. Slide the keyboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is connected and disconnect the pointing stick cable 2 from the system board.
Removal and Replacement Procedures 9. Lift the rear edge of the keyboard 1 until it disengages from the tablet PC. 10. Slide the keyboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board. 12. Remove the keyboard. Removing the Keyboard Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 6.11 Fan Fan Spare Part Number Information Fan 383528-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10). 4. Disconnect the fan cable 1 from the system board. 5. Remove the three T8M2.0×7.5 screws 2 that secure the fan to the tablet PC. 6. Remove the fan 3. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 6.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 383559-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10). 4. Remove the fan (Section 6.11). 5. Remove the four PM2.5×7.0 screws that secure the heat sink to the tablet PC.
Removal and Replacement Procedures 6. Lift the right side of the heat sink 1 to disengage it from the processor. 7. Slide the heat sink up and to the right 2 to remove it. to the adhesive quality of the thermal paste located ✎ Due between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
Removal and Replacement Procedures thermal paste should be thoroughly cleaned from the ✎ The surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 6.13 Processor ✎ All processor spare part kits include thermal paste. Processor Spare Part Number Information Intel Pentium M 2.13-GHz Intel Pentium M 2.00-GHz Intel Pentium M 1.86-GHz Intel Pentium M 1.73-GHz Intel Pentium M 1.60-GHz 383555-001 383554-001 383553-001 383552-001 383551-001 Intel Celeron M 1.50-GHz 384144-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10). 4.
Removal and Replacement Procedures 6. Use a flat-blade screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remove it 2. gold triangle 3 on the processor should be aligned in the ✎ The rear right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 6.14 Internal Memory Module Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536-001 383542-001 383538-001 PC23200 1024 MB 512 MB 256 MB 383535-001 383541-001 383537-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10).
Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the tablet PC.) 5. Slide the memory module away from the socket at an angle 2. 6. Remove the memory module. modules are slotted 3 to prevent incorrect installation ✎ Memory into the memory module socket. Removing the Internal Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 6.15 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g Silverton wireless local access network (WLAN) card, for use in most of the world 802.11b/g Silverton WLAN card, for use in the rest of the world 359106-001 802.11a/b/g FRLN WLAN card, for use in Europe 802.11a/b/g FRLN WLAN card, for use in Japan 802.11a/b/g FRLN WLAN card, for use in most of the world 802.
Removal and Replacement Procedures note of which antenna cable is attached to which antenna ✎ Make clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5. Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications card. (The edge of the card opposite the socket rises away from the tablet PC.) 6.
Removal and Replacement Procedures 6.16 Button Board Button Board Spare Part Number Information Button board (includes button board cable) 383511-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10).
Removal and Replacement Procedures 4. Disconnect the button board cable 1 from the system board. 5. Remove the silver PM2.0×4.0 screw 2 that secures the button board to the switch cover.
Removal and Replacement Procedures 6. Lift the left side of the button board 1 until it rests at angle. 7. Remove the button board 2. Removing the Button Board Reverse the above procedure to install the button board.
Removal and Replacement Procedures 6.17 Display Assembly Display Assembly Spare Part Number Information 12.1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables) 383548-001 Display Hinge Kit (not illustrated) 383531-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Remove the keyboard (Section 6.10). 4. Close the tablet PC. 5. Turn the tablet PC upside down with the rear panel toward you.
Removal and Replacement Procedures 6. Remove the two T8M2.0×18.0 screws 1 that secure the base enclosure cover to the tablet PC. 7. Remove the base enclosure cover 1.
Removal and Replacement Procedures 8. Disconnect the display cable from the system board.
Removal and Replacement Procedures 9. Turn the tablet PC right-side up with the front toward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless antenna cables from the Mini PCI communications board 1. 12. Disconnect the microphone cable 2 from the system board. 13. Remove the wireless antenna cables and the microphone cable from the routing channel 3 and clips 4 through which the cables are routed.
Removal and Replacement Procedures 14. Rotate the display clockwise 90 degrees 1. 15. Remove the two T8M2.0×18.0 screws 2 and the two PM2.0×7.5 screws 3 that secure the display assembly to the tablet PC.
Removal and Replacement Procedures 16. Position the tablet PC with the rear panel toward you. 17. Lift the display assembly slightly until it disengages from the tablet PC 1. 18. Route the display connector and cable through the opening 2 in the base enclosure. 19. Remove the display assembly. Removing the Display Assembly Reverse the above procedure to install the display assembly.
Removal and Replacement Procedures 6.18 Top Cover Top Cover Spare Part Number Information Top cover 383561-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c. Keyboard (Section 6.10) d. Button board (Section 6.16) e. Display assembly (Section 6.17) 2. Turn the tablet PC upside down with the front toward you.
Removal and Replacement Procedures 3. Remove the seven T8M2.0×9.0 screws that secure the top cover to the base enclosure.
Removal and Replacement Procedures 4. Turn the tablet PC right-side up with the front toward you. 5. Remove the two T8M2.0×18.0 screws 1 that secure the rear bezel to the tablet PC. 6. Remove the silver PM2.0×4.0 screw 2 secures the top cover to the tablet PC.
Removal and Replacement Procedures 7. Disconnect the TouchPad cable from the system board 1. 8. Lift the rear edge of the top cover 2 until it disengages from the base enclosure. 9. Lift the top cover straight up 3 and remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
Removal and Replacement Procedures 6.19 TouchPad TouchPad Spare Part Number Information TouchPad 383562-001 TouchPad cable (included in the Cable Kit, spare part number 383516-001) 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c. Keyboard (Section 6.10) d. Button board (Section 6.16) e. Display assembly (Section 6.17) f. Top cover (Section 6.18) 2.
Removal and Replacement Procedures 3. Remove the four silver PM2.0×4.0 screws that secure the TouchPad bracket to the top cover.
Removal and Replacement Procedures 4. Lift the right side of the TouchPad bracket 1 until it rests at an angle. 5. Slide the TouchPad bracket to the right 2 and remove it.
Removal and Replacement Procedures 6. Lift the right side of the TouchPad 1 until it rests at an angle. 7. Slide the TouchPad to the right and remove it 2. Removing the TouchPad Reverse the above procedure to install the TouchPad.
Removal and Replacement Procedures 6.20 Speaker Speaker Spare Part Number Information Speaker 383557-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c. Keyboard (Section 6.10) d. Button board (Section 6.16) e. Display assembly (Section 6.17) f. Top cover (Section 6.
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2. 3. Remove the two T8M2.0×5.0 screws 3 that secure the speaker to the tablet PC. 4. Remove the speaker 4. Removing the Speaker Reverse the above procedure to install the speaker.
Removal and Replacement Procedures 6.21 Infrared Board Infrared Board Spare Part Number Information Infrared board (includes cable) 383513-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c. Keyboard (Section 6.10) d. Button board (Section 6.16) e. Display assembly (Section 6.17) f. Top cover (Section 6.18) g. Speaker (Section 6.
Removal and Replacement Procedures 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remove the T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4. Remove the infrared board 3. Removing the Infrared Board Reverse the above procedure to install the infrared board.
Removal and Replacement Procedures 6.22 System Board System Board Spare Part Number Information System board 383515-001 replacing the system board, ensure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 6.7 and Section 6.14) ■ TPM security card (Section 6.8) ■ Processor (Section 6.13) ■ Mini PCI communications card (Section 6.15) ■ Modem board (Section 6.23) ■ RTC battery (Section 6.24) 1.
Removal and Replacement Procedures 2. Position the tablet PC with the front toward you. 3. Remove the four T8M2.0×5.0 screws 1 that secure the system board to the tablet PC. 4. Remove the T8M2.0×7.5 screw 2 that secures the system board spacer to the tablet PC. 5. Remove the system board spacer 3.
Removal and Replacement Procedures 6. Lift the left side of the system board 1 until the hard drive connector 2 is clear of the base enclosure. 7. Slide the system board to the left 3 to remove it. Removing the System Board Reverse the above procedure to install the system board.
Removal and Replacement Procedures 6.23 Modem Board Modem Board Spare Part Number Information Modem board (high-speed 56K, includes modem cable) 383534-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. b. c. d. e. f. g. h. i. j. k. l. Hard drive (Section 6.4) Bluetooth module (Section 6.6) Keyboard cover (Section 6.9) Keyboard (Section 6.10) Fan (Section 6.11) Heat sink (Section 6.12) Button board (Section 6.16) Display assembly (Section 6.
Removal and Replacement Procedures 2. Turn the system board upside down with the front toward you. 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remove the two black PM2.0×4.0 screws 2 that secure the modem board to the system board. 5. Lift the right side of the modem board 3 to disconnect it from the system board. 6. Remove the modem board. Removing the Modem Board Reverse the above procedure to install the modem board.
Removal and Replacement Procedures 6.24 RTC Battery RTC Battery Spare Part Number Information RTC battery 383265-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. b. c. d. e. f. g. h. i. j. k. l. Hard drive (Section 6.4) Bluetooth module (Section 6.6) Switch cover (Section 6.9) Keyboard (Section 6.10) Fan (Section 6.11) Heat sink (Section 6.12) Button board (Section 6.16) Display assembly (Section 6.17) Top cover (Section 6.18) Speaker (Section 6.
Removal and Replacement Procedures 2. Turn the system board upside down with the left side toward you. 3. Remove the RTC battery from the system board socket. Removing the RTC Battery Reverse the above procedure to install the RTC battery.
7 Specifications This chapter provides physical and performance specifications. Table 7-1 Tablet PC Dimensions Height (front to back) Width Depth Weight Metric U.S. 30.2 to 31.5 mm 285 mm 235 mm 1.19 to 1.24 in 11.22 in 9 in 2.04 kg 4.5 lbs Input Power Operating voltage Operating current 18.5 V dc @ 3.5 A - 65 W 3.
Specifications Table 7-1 Tablet PC Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.
Specifications Table 7-2 12.1-inch, XGA, TFT Display Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical 8.1 in 13.0 in 15.4 in Pixel resolution Pitch Format Configuration 0.300 × 0.300 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 3.
Specifications Table 7-3 Hard Drives 80-GB* 60-GB* 40-GB* 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.
Specifications Table 7-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 10.8 V 4.
Specifications Table 7-5 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 7-6 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/8
Specifications Table 7-6 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Specifications Table 7-7 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 7-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 7-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF
Specifications Table 7-8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFF
A Connector Pin Assignments Table A-1 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A–3
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused A–4 Maintenance and Service Guide
Connector Pin Assignments Table A-6 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused Maintenance and Service Guide A–5
Connector Pin Assignments Table A-7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV-CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground A–6 Maintenance and Service Guide
B Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the tablet PC. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 383556-001.
Screw Listing Table C-1 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the hard drive cover to the tablet PC (documented in Section 6.4) 2 Two screws that secure the memory module compartment drive cover to the tablet PC (documented in Section 6.7) Phillips M2.0×5.
Screw Listing Table C-1 Phillips PM2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth cover to the tablet PC (screws are captured on the cover by C clips; documented in Section 6.6) Phillips M2.0×5.
Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw mm Color Qty. Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: 1 One screw that secures the hard drive to the tablet PC (screw is captured on the hard drive frame by a C clip; documented in Section 6.5) Table C-3 Phillips PM3.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 3.0 mm 5.
Screw Listing Table C-4 Phillips PM1.5×3.5 Screw mm Color Qty. Length Thread Head Width Silver 1 3.5 mm 1.5 mm 4.5 mm Where used: One screw that secures the TPM security card to the tablet PC documented in Section 6.8) Phillips M1.5×3.
Screw Listing Table C-5 Torx T8M2.0×18.0 Screw mm Color Qty. Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the keyboard cover to the tablet PC (documented in Section 6.9) Torx T8M2.0×18.
Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the base enclosure cover to the tablet PC (documented in Section 6.17) Torx T8M2.0×18.
Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the tablet PC (documented in Section 6.17) Torx T8M2.0×18.
Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top cover to the tablet PC (documented in Section 6.18) Torx T8M2.0×18.
Screw Listing Table C-6 Torx T8M2.0×9.0 Screw mm Color Qty. Length Thread Head Width Black 12 9.0 mm 2.0 mm 4.5 mm Where used: 1 Three screws that secure the keyboard to the tablet PC (documented in Section 6.9) 2 Two screws that secure the keyboard cover to the tablet PC (documented in Section 6.9) 3 Seven screws that secure the top cover to the tablet PC (documented in Section 6.18) Torx T8M2.0×9.
Screw Listing Table C-7 Torx T8M2.0×7.5 Screw mm Color Qty. Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the fan to the tablet PC (documented in Section 6.11) Torx T8M2.0×7.
Screw Listing Table C-7 Torx T8M2.0×7.5 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the tablet PC (documented in Section 6.17) Torx T8M2.0×7.
Screw Listing Table C-7 Torx T8M2.0×7.5 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: One screw that secures the system board and system board spacer to the tablet PC (documented in Section 6.22) Torx T8M2.0×7.
Screw Listing Table C-8 Phillips PM2.5×7.0 Screw mm Color Qty. Length Thread Head Width Black 4 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tablet PC (documented in Section 6.12) Phillips M2.5×7.
Screw Listing Table C-9 Torx T8M2.0×5.0 Screw mm Color Qty. Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the keyboard to the tablet PC (documented in Section 6.10) Torx T8M2.0×5.
Screw Listing Table C-9 Torx T8M2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 1 Two screws that secure the speaker to the tablet PC (documented in Section 6.20) 2 One screw that secures the infrared board to the tablet PC (documented in Section 6.21) Torx T8M2.0×5.
Screw Listing Table C-9 Torx T8M2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system board to the tablet PC (documented in Section 6.22) Torx T8M2.0×5.
Screw Listing Table C-10 Silver Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 6 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the button board to the tablet PC (documented in Section 6.16) 2 One screw that secures the top cover to the tablet PC (documented in Section 6.18) Silver Phillips M2.0×4.
Screw Listing Table C-10 Silver Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 6 2.0 mm 4.0 mm 4.0 mm Where used: 4 screws that secure the TouchPad bracket to the top cover (documented in Section 6.19) Silver Phillips M2.0×4.
Screw Listing Table C-11 Black Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 2 2.0 mm 4.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 6.23) Black Phillips M2.0×4.
C Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. C–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Index A adjustable notebook stand, spare part number 4–14, 4–17 Advanced Docking Station, HP, spare part number 4–14, 4–17 arrow keys 1–15 audio troubleshooting 2–23 audio-in jack location 1–9 pin assignments A–2 audio-out jack location 1–9 pin assignments A–1 B base enclosure cover location 1–21 spare part number 4–11, 4–19 base enclosure, spare part number 4–11, 4–19 battery bay 1–21 battery light 1–7 Maintenance and Service Guide battery pack removal 6–6 spare part number 4–11, 4–19, 6–5 specification
Index components bottom 1–20 display 1–18 front 1–6 keyboard 1–14 left-side 1–10, 1–12 rear 1–10, 1–12 right-side 1–8 top 1–16 Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments audio-in A–2 audio-out A–1 external monitor A–3 monitor A–3 RJ-11 A–4 RJ-45 A–5 S-Video-out A–6 Universal Serial Bus (USB) A–2 connectors, service considerations 5–2 D design overview 1–22 disassembly sequence chart 6–3 diskette drive O
Index no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18, 2–19, 2–20 no OS loading from optical drive 2–22 no power 2–10, 2–12, 2–13 no video 2–14, 2–15 nonfunctioning device 2–25 nonfunctioning docking device 2–16 nonfunctioning keyboard 2–26 nonfunctioning pointing device 2–27 fn key 1–15 front components 1–6 function keys 1–15 G grounding equipment and methods 5–7 H hard drive OS loading problems 2–18 precautions 5–3 removal 6–7 spare part numbers 4–11, 4–19, 6–7 specifications
Index keypad keys 1–15 L Label Kit, spare part number 4–14, 4–20 LED board cable 4–13 left-side components 1–10, 1–12 M memory map specifications 7–12 memory module removal 6–14, 6–31 spare part numbers 4–5, 4–19, 4–20, 6–14, 6–31 memory module compartment 1–21 memory module compartment cover illustrated 4–12 removal 6–15 microphone 1–19 microphone jack, pin assignments A–2 Mini PCI communications card removal 6–33 spare part numbers 4–7, 4–16, 4–17 Miscellaneous Cable Kit components 4–13 spare part numb
Index P R packing precautions 5–5 PC Card slot 1–9 PC Card slot eject button 1–9 PC Card slot space saver 4–12 Pen eject button 1–19 Pen holder 1–19 plastic parts 5–2 pointing device, troubleshooting 2–27 pointing stick 1–17 pointing stick buttons 1–17 power connector 1–13 power cord set requirements C–2 spare part numbers 4–14, 4–15, 4–16, 4–17 power management features 1–5 power supply, spare part number 4–14, 4–16 power switch 1–11 power, troubleshooting 2–10 power/standby light 1–6 Presentation Mode
Index specifications battery pack 7–5 display 7–3 hard drive 7–4 I/O addresses 7–9 interrupts 7–7 memory map 7–12 system DMA 7–6 tablet PC 7–1 static shielding materials 5–8 S-Video-out jack location 1–13 pin assignments A–6 system board removal 6–56 spare part number 4–9, 4–19, 6–56 system DMA 7–6 system memory map 7–12 T tablet PC feet illustrated 4–12 locations 6–11 Tablet PC Input Panel Launch button 1–19 tablet PC specifications 7–1 tools required 5–1 top components 1–16 top cover removal 6–44 spare
Index V vents 1–10, 1–17, 1–21 video troubleshooting 2–14 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 Windows Security button 1–19 wireless button 1–11 wireless light 1–6 workstation precautions 5–6 Maintenance and Service Guide Index–7