User's Manual

Customer Self Repair Warranty Service
In countries where it is available, your HP Limited Warranty may include a customer self repair warranty
service. If applicable, HP will determine in its sole discretion that customer self repair is the appropriate
method of warranty service. If so, HP will send approved replacement parts directly to you to fulfil your
HP Hardware Product warranty service. This will save considerable repair time. After you contact HP
and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable
part can be sent directly to you. Once the part arrives, replace the defective part in accordance with the
provided instructions and documentation. If further assistance is required, call the HP Technical Support
Centre and a technician will assist you over the phone.
In cases where the replacement part must be returned to HP, you must return the defective part to HP
within a defined period of time, normally fifteen (15) days. The defective part must be returned with the
associated documentation in the material provided for transport. Failure to return the defective product
may result in HP charging you for the replacement. With a customer self repair, HP will pay all transport
and part return costs and determine the courier/carrier to be used.
If customer self repair applies to you, please refer to your specific HP Hardware Product announcement.
You can also obtain information on this warranty service on the HP website at:
http://www.hp.com/
support.
Limited Warranty Transfer to Another Country
Under the HP Global Limited Warranty program, products may be purchased in one country and
transferred to another country, where HP has a service presence, without voiding the warranty. Warranty
terms, service availability, and service response times may vary from country to country. Also, standard
warranty service response time is subject to change due to local parts availability. A customer may be
required to provide product specific information, in accordance with the HP Global Warranty Notification
process, prior to moving the products. The required information ensures that HP is prepared to provide
the required level of warranty service in the destination country and that the product is designed to work
in the destination country. When the product has been transferred to another country it will be entitled
to the same warranty as if the product had been purchased in the country to which it has been
transferred.
Contact HP, your local HP authorised reseller, or refer to the website at
http://www.hp.com/support to
begin the HP Global Warranty Notification process prior to transferring HP Products to another country.
HP is not responsible for any tariffs or duties that may be incurred in transferring the products. Transfer
of the products may be covered by export controls issued by the United States or other governments.
Service Upgrades
HP has a range of additional support and service coverage for your product that can be purchased
locally. However, some support and related products may not be available in all countries. For
information on availability of service upgrades and the cost for these service upgrades, refer to the HP
website at
http://www.hp.com/support.
Options and Software Limited Warranties
The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth
in the Limited Warranty applicable to the HP Option and are included in the HP Option product
packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service
for either the period specified in the warranty documents (HP Option Limited Warranty Period) that was
supplied with the HP Option or for the remaining warranty period of the HP Hardware Product in which
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