User's Manual
Table Of Contents
- Quick reference
- Global Limited Warranty and Technical Support
- General Terms
- Exclusions
- Exclusive Remedy
- Limitation of Liability
- Limited Warranty Period
- Warranty Service
- Pick Up & Return Warranty Service
- Customer Self Repair Warranty Service
- Limited Warranty Transfer to Another Country
- Service Upgrades
- Options and Software Limited Warranties
- Software Technical Support
- Contacting HP
- End User License Agreement
- Microsoft Software License Terms for Windows Mobile 6 Software
- 1. Use Rights
- 2. Additional Licensing Requirements And/Or Use Rights
- 3. Scope of License
- 4. Internet‑Based Services
- 5. Notice About The MPEG‑4 Visual Standard
- 6. Digital Certificates
- 7. Connectivity Software
- 8. Network Access
- 9. Product Support
- 10. Links to Third Party Web Sites
- 11. Backup Copy
- 12. Proof of License
- 13. Transfer to a Third Party
- 14. Not Fault Tolerant
- 15. Restricted Use
- 16. No Warranties for the Software
- 17. Liability Limitations
- 18. Export Restriction
- Index
the HP Option is being installed, whichever period is the longer, but not to exceed three (3) years from
the date you purchased the HP option. The HP Option Limited Warranty Period starts from the date of
purchase from HP or an HP authorised reseller. Your dated sales or delivery receipt, showing the date
of purchase of the HP Option, is your warranty start date. See your HP Option Limited Warranty for more
details. Non-HP options are provided “AS IS.” However, non-HP manufacturers and suppliers may
provide warranties directly to you.
EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END USER LICENSE OR PROGRAM
LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE
PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM
PREINSTALLED BY HP ARE PROVIDED “AS IS.”
HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are
set forth in the applicable end user license or program license agreement provided with that software.
If the removable media on which HP distributes the software proves to be defective in materials or
workmanship within ninety (90) days of purchase, your sole remedy shall be to return the removable
media to HP for replacement.
Software Technical Support
Software Technical Support for your HP Software, HP pre-installed thirdparty software and third-party
software purchased from HP is available from HP via multiple contact methods, including electronic
media and telephone, for ninety (90) days from date of purchase. See “Contacting HP” for online
resources and telephone support. Any exceptions to this will be specified in your End User License
Agreement (EULA).
Software Technical Support includes assistance with:
●
Answering your installation questions (how to, first steps, and prerequisites).
●
Setting up and configuring the software (how-to and first steps). Excludes system optimization,
customization and network configuration.
●
Interpreting system error messages.
●
Isolating system problems to software usage problems.
●
Obtaining support pack information or updates.
Software technical support does NOT include assistance with:
●
Generating or diagnosing user generated programs or source codes.
●
Installation of non-HP products.
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product
documentation do not solve the problem, you can receive support by doing the following:
●
Locate your nearest HP Support location via the World Wide Web at
http://www.hp.com/support.
●
Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following
information available before you call HP:
◦
Product serial number, model name, and model number
◦
Applicable error messages
◦
Add-on options
144 Chapter 22 Global Limited Warranty and Technical Support