User's Manual

Table Of Contents
Software Technical Support
Software Technical Support for your HP Software, HP pre-installed third-party software and third-
party software purchased from HP is available from HP via multiple contact methods, including
electronic media and telephone, for ninety (90) days from date of purchase. See “Contacting
HP” for online resources and telephone support. Any exceptions to this will be specified in
your End User License Agreement (EULA).
Software Technical Support includes assistance with:
Answering your installation questions (how to, first steps, and prerequisites).
Setting up and configuring the software (how-to and first steps).
Excludes system optimization, customization and network configuration.
Interpreting system error messages.
Isolating system problems to software usage problems.
Obtaining support pack information or updates.
Software technical support does NOT include assistance with:
Generating or diagnosing user generated programs or source codes.
Installation of non-HP products.
Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product
documentation do not solve the problem, you can receive support by doing the following:
Locate your nearest HP Support location via the website at
http://www.hp.com/support.
Contact your authorized HP dealer or Authorized Service Provider and be sure to have
the following information available before you call HP:
Product serial number, model name, and model number
Applicable error messages
Add-on options
Operating system
ENWW
Software Technical Support
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