User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the tablet, do not place the tablet directly on your lap or obstruct the tablet air vents. Use the tablet only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your tablet ........................................................................................................................... 5 Display ............
4 Navigating using touch gestures ................................................................................................................ 19 Using touch screen gestures .............................................................................................................. 19 One-finger slide ................................................................................................................. 19 Tapping ..............................................................................
External cards and devices .......................................................................................................................... 35 Using digital storage cards (select models only) ................................................................................ 35 Inserting a digital card ........................................................................................................ 35 Removing a digital card ...................................................................
Determining the BIOS version ........................................................................... 49 Downloading a BIOS update ............................................................................. 49 12 Support ........................................................................................................................................................ 51 Contacting support ...............................................................................................................
1 Welcome After you set up and register the tablet, it is important to take the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features. ● Connect to the Internet—Set up your wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 13. ● Update your antivirus software—Protect your tablet from damage caused by viruses. The software is preinstalled on the table.
Finding information The tablet comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the tablet ● Help to identify tablet components Windows 8 Basics guide Overview of using and navigating with Windows® 8. HP Support Assistant ● Operating system information To access HP Support Assistant on the Start screen, select the HP Support Assistant app.
Resources For information about Limited Warranty* Warranty information To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select Warranty and services. – or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your tablet and/or on the CD/DVD provided in the box.
4 Chapter 1 Welcome
2 Getting to know your tablet Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Front webcam Records video and captures still photographs. Swipe from the top of the touch screen to display the charms, tap Search, and then tap the search box. In the search box, type you, and then select YouCam.
Component Description (5) Displays the Start screen. Windows logo key *The antennas are not visible on the outside of the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
Rear Component Description (1) Micro SD Card Reader/Micro SIM slot access hole Allows you to insert a paper clip to open the tray to insert or remove a micro SD card or micro SIM module.
Top Component (1) Description Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
Bottom Component Description (1) Speakers (2) Produce sound. (2) Docking connector Connects an AC adapter or an optional docking device.
Changing your tablet's settings You can change view and screen brightness. Changing your tablet's view Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. 1. To change the view of your tablet from landscape view to portrait view: Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction). 2.
Finding your hardware and software information Locating hardware To find out what hardware is installed on your tablet: 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. 2. In the search box, type c, and then select Control Panel. 3. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed on your tablet.
12 Chapter 2 Getting to know your tablet
3 Connecting to a network Your tablet can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your tablet and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
To use operating system controls: 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. 2. In the search box, type network and sharing, select Settings, and then select Network and Sharing Center. For more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless tablet (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button.
● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.
18 Chapter 3 Connecting to a network
4 Navigating using touch gestures Your tablet allows navigation using touch gestures on the touch screen. Review the Windows 8 Basics guide included with your tablet. The guide provides information on common tasks using the touch screen or an optional keyboard. Using touch screen gestures You can control items on the touch screen directly with your fingers.
Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on an object to open a help screen that provides information about the object. Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● 20 Place two fingers on the screen and then drag them in an up, down, left, or right motion.
Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate.
Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the display bezel onto the screen to display the charms. Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● 22 Gently swipe your finger inward from the left edge of the display bezel to switch between apps.
Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your tablet. 1. Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen. 2. Tap All apps to view available apps. Using the on-screen keyboard You may want to enter data into a data field. This may be required when you set up a wireless network configuration or a weather reporting location, or when you access user accounts on Internet sites.
To change settings for the on-screen keyboard: 24 1. 'Swipe from the right side of the touch screen to display the charms, and then tap Settings. 2. Tap Change PC settings, and the tap General. 3.
Using the digital pen (select models only) To insert the battery in the pen: 1. Unscrew the cap from the pen. 2. Insert the battery in the pen. 3. Replace the cap on the pen. 4. Turn the cap in a clockwise direction to tighten it. The digital pen is now ready to use with your HP tablet. Simply touch the tip of the pen lightly on the screen to write text or items on the screen. To perform a right-click action, press the button on the side of the pen when selecting an item on the screen.
26 Chapter 4 Navigating using touch gestures
5 Multimedia Your tablet may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam(s) ● Preinstalled multimedia software ● Multimedia buttons or keys Audio On your HP tablet, you can download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.
Checking audio functions on the tablet NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To check the audio functions on your tablet, follow these steps: 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap in the search box. 2. In the search box, type c, and then select Control Panel. 3. Select Hardware and Sound, and then select Sound.
6 Power management NOTE: Your tablet has a power button. Shutting down the tablet CAUTION: Unsaved information is lost when the tablet shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and tablet.
Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card.
Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on the Windows desktop, point over the power meter icon. ● To use Power Options, or to change the power plan, tap the power meter icon, and then select an item from the list.
Start screen, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support. Finding additional battery information HP Support Assistant provides the tools and information about the battery. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance.
Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options. Preferences set using Power Options do not affect lights. 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap in the search box. 2. In the search box, type power, select Settings, and then select Power Options.
● Stop, disable, or remove any external media cards that you are not using. ● Decrease screen brightness. ● Before you leave your work, initiate Sleep, or shut down the tablet. Using external AC power WARNING! Do not charge the tablet battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adapter provided with the tablet, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
7 External cards and devices Using digital storage cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your tablet, see the Getting to know your tablet on page 5 section.
Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. 2. Tap the remove hardware icon on the Windows desktop in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Insert a paper clip in the Micro SD card reader/Micro SIM access hole. 4.
8 Security Protecting the tablet Standard security features provided by the Windows operating system and the HP BIOS Settings utility can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Before you send your tablet for service, back up and delete confidential files, and remove all password settings.
Use the following tips for creating and saving passwords: ● When creating passwords, follow requirements set by the program. ● Write down your passwords and store them in a secure place away from the tablet. ● Do not store passwords in a file on the tablet. The following tables list commonly used Windows and BIOS administrator passwords and describe their functions. Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account.
There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
40 Chapter 8 Security
9 Maintenance Cleaning your tablet Cleaning products Use the following products to safely clean and disinfect your tablet: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. NOTE: debris. When cleaning the cover of the tablet, use a circular motion to aid in removing dirt and Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.
10 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your tablet. 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap in the search box. 2.
Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a backup using Backup and Restore: NOTE: Be sure that the tablet is connected to AC power before you start the backup process.
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the tablet are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1. If possible, back up all personal files. 2. If possible, check for the presence of the HP Recovery partition and the Windows partition.
Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your tablet, or you want to remove personal information before you give away or recycle your tablet. The process described in this section provides a speedy, simple way to return the tablet to its original state. This option removes all personal data, apps, and settings from your tablet, and reinstalls Windows. IMPORTANT: This option does not provide backups of your information.
11 HP BIOS Settings Using HP BIOS Settings HP BIOS Settings controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). HP BIOS Settings includes settings for the types of devices installed, the startup sequence of the tablet, and the amount of system and extended memory. NOTE: Use extreme care when making changes in HP BIOS Settings. Errors can prevent the tablet from operating properly.
● Warranty start date ● SKU number ● System board ID ● Primary battery serial number ● Secondary battery serial number ● Universal unique identifier (UUID) Boot options If you have entered the BIOS Administrator password correctly, you can change the following settings: Item Description Boot delay (seconds) Move the slider to adjust the boot delay time. Ethernet Boot Tap on or off. USB Device Boot Tap on or off.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap in the search box. 2. In the search box, type e, and then tap File Explorer. 3. Double-tap your hard drive designation. The hard drive designation is typically Local Disk (C:). 4.
12 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When support chat is not available in a particular language, it is available in English. ● Email support. ● Find support telephone numbers.
Labels The labels etched on the rear and the bottom edge of the tablet provide information you may need when you troubleshoot system problems or travel internationally with the tablet: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/Product number (4) Warranty period (5) Model description Have this information available when you contact support. The service label is etched on the bottom edge of the tablet.
13 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the tablet. The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the tablet can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this tablet.
Operating environment Factor Metric U.S.
A Traveling with the tablet For best results, follow these traveling and shipping tips: ● Prepare the tablet for traveling or shipping: ◦ Back up your information. ◦ Remove all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the tablet, damage to a drive, or loss of information, remove the media from a drive before shipping, storing, or traveling with a drive. ◦ Turn off and then disconnect all external devices. ◦ Shut down the tablet.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the tablet with a voltage converter kit sold for appliances.
B Troubleshooting The following sections are included in this appendix: Troubleshooting resources ● Access website links and additional information about the tablet through HP Support Assistant. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap in the search box. In the search box, type h, and then select HP Support Assistant. NOTE: Some checkup and repair tools require an Internet connection.
The tablet is unable to start up If the tablet does not turn on when you press the power button, the following suggestions may help you determine why the tablet does not start up: ● If the tablet is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. NOTE: Use only the AC adapter provided with the tablet or one approved by HP for this tablet.
NOTE: The fan in the tablet starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation. An external device is not working Follow these suggestions if an external device does not function as expected: ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power.
60 Appendix B Troubleshooting
C Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
62 Appendix C Electrostatic discharge
Index A administrator password 38 antivirus software 38 audio functions, checking 28 audio-in (microphone) jack, identifying 8 audio-out (headphone) jack, identifying 8 rear 7 top 8 computer reset 46 connecting to a WLAN 16 conservation, power 33 corporate WLAN connection 16 critical battery level 30 critical updates, software 39 B Backup and Restore 44 battery conserving power 33 discharging 32 displaying remaining charge 32 low battery levels 33 Battery Check 32 battery information, finding 32 battery
conserving 33 options 30 power button 29 identifying 8 power-saving states 30 product name and number, tablet 52 public WLAN connection 16 R readable media 30 recovery 45 recycle 46 refresh 45 regulatory information regulatory label 52 wireless certification labels 52 remove everything and reinstall Windows 46 reset steps 46 tablet 46 right-edge swipe 22 S security, wireless 15 serial number 52 setting password protection on wakeup 31 setting power options 30 setup of WLAN 15 shutdown 29 Sleep exiting 30 in