User's Manual
Table Of Contents
- Welcome
- Getting to know your computer
- Connecting to a network
- Navigating using the keyboard, touch gestures and pointing devices
- Multimedia
- Power management
- Shutting down the computer
- Setting power options
- Using power-saving states
- Using battery power
- Finding additional battery information
- Using Battery Check
- Displaying the remaining battery charge
- Maximizing battery discharge time
- Managing low battery levels
- Inserting or removing the battery
- Conserving battery power
- Storing a user-replaceable battery (select models only)
- Disposing of a user-replaceable battery (select models only)
- Replacing a user-replaceable battery (select models only)
- Using external AC power
- External cards and devices
- Drives
- Security
- Protecting the computer
- Using passwords
- Using antivirus software
- Using firewall software
- Installing critical security updates
- Using HP Client Security
- Installing an optional security cable
- Maintenance
- Backup and recovery
- Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
- Support
- Specifications
- Traveling with the computer
- Troubleshooting
- Troubleshooting resources
- Resolving issues
- The computer is unable to start up
- The computer screen is blank
- Software is functioning abnormally
- The computer is on but not responding
- The computer is unusually warm
- An external device is not working
- The wireless network connection is not working
- A disc does not play
- A movie is not visible on an external display
- The process of burning a disc does not begin, or it stops before completion
- Electrostatic discharge
- Index
Using f11 recovery tools .................................................................................................... 77
Using Windows operating system media (purchased separately) ..................................... 77
Using Windows Refresh or Windows Reset ...................................................................... 78
Using HP Software Setup .................................................................................................. 78
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 79
Using Computer Setup ....................................................................................................................... 79
Starting Computer Setup ................................................................................................... 79
Navigating and selecting in Computer Setup ..................................................................... 79
Restoring factory settings in Computer Setup ................................................................... 80
Updating the BIOS ............................................................................................................. 81
Determining the BIOS version ........................................................................... 81
Downloading a BIOS update ............................................................................. 81
Using MultiBoot .................................................................................................................................. 83
About the boot device order ............................................................................................... 83
Choosing MultiBoot preferences ........................................................................................ 83
Setting a new boot order in Computer Setup .................................................... 83
Dynamically choosing a boot device using the f9 prompt ................................. 84
Setting a MultiBoot Express prompt .................................................................. 84
Entering MultiBoot Express preferences ........................................................... 84
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 85
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 85
13 Support ......................................................................................................................................................... 87
Contacting support ............................................................................................................................. 87
Labels ................................................................................................................................................. 88
14 Specifications ................................................................................................................................................ 91
Input power ......................................................................................................................................... 92
Operating environment ....................................................................................................................... 93
Appendix A Traveling with the computer ........................................................................................................... 95
Appendix B Troubleshooting .............................................................................................................................. 97
Troubleshooting resources ................................................................................................................. 97
Resolving issues ................................................................................................................................ 97
The computer is unable to start up .................................................................................... 97
The computer screen is blank ............................................................................................ 98
Software is functioning abnormally .................................................................................... 98
The computer is on but not responding ............................................................................. 98
ENWW ix