HP 1:10Gb Ethernet BL-c Switch User Guide

Troubleshooting 49
The keyboard locks up when using HyperTerminal to
log on to the switch through the console interface
Action:
Scroll lock is on. Press the Scroll Lock key on the keyboard and be sure that the scroll lock is off.
Cannot connect to the switch console interface
remotely using Telnet
Action:
• The switch IP address is not configured or correct.
o From the serial console interface, be sure that the switch IP address is configured and valid on
the network.
o Use the correct IP address to establish the Telnet connection with the switch.
• The setting allowing access to the switch using the Telnet interface is disabled. From the serial
console interface, be sure that the Telnet interface is enabled.
• The management network address/mask (if used) does not contain the IP address of the
management station. From the serial console interface, be sure that the Management Network
Address/Mask contains the IP address of the management station.
Password is not accepted by the switch using the
remote console interface immediately after a reboot
Action:
The switch is still working on network convergence. Wait up to 10 seconds for the password to be
accepted.
Cannot connect to the switch console interface
remotely using SSH
Action:
• The switch IP address is not configured or correct.
o From the serial console interface, be sure that the switch IP address is configured and valid on
the network.
o Use the correct IP address to establish the SSH connection with the switch.
• The setting allowing access to the switch using the SSH interface is disabled.
• From the serial console interface, be sure that the SSH interface is enabled and all the settings are
configured correctly.