HP 1:10Gb Ethernet BL-c Switch User Guide

Troubleshooting 52
The switch fails to connect to the TFTP server while
using TFTP to download or upload a configuration
file, or after connection the download or upload fails
Action:
• The TFTP server is not available to connect or there is a connectivity failure between the switch and
the TFTP server.
o Be sure that the TFTP server exists on the same network or VLAN as that of the switch.
o Be sure that the TFTP server can be pinged from the switch and vice versa.
o Be sure that the IP address of the TFTP server is correct.
• The configuration file is not found on the TFTP server. The file name could be wrong.
o Be sure that a valid configuration file exists on the TFTP server to download to the switch.
o On the switch, check the file name configured to download or upload.
• The TFTP server was started with a configured directory. The switch must be configured using the full
path name, if it is not in the directory specified in the TFTP server.
The console screen displays a message to change
the baud rate for the terminal emulation session for
XModem transfer after forcing the switch into the
download mode, and does not display CCCC...
Action:
The terminal emulation session baud rate does not match the switch serial console baud rate in the
download mode. Change the baud rate of the terminal emulation session to match the switch serial
console baud rate in the download mode.
IMPORTANT: The baud rate for the switch serial console in the download mode and runtime
mode are two separate settings.
The download fails after starting to download the
firmware file
Action:
The firmware file is not the correct one or is corrupt. Obtain the latest firmware file that is specified for this
switch.