HP IO Accelerator Driver 3.1.1 Release Notes

Errata 15
IO Accelerator Manager displays the wrong device when
swapped out
When a system is shut down and one device is swapped out for another, the IO Accelerator Manager might
display the serial number for the previous device. This incorrect display might also affect the graphing
function of the software.
To resolve the issue, restart the fio-agent:
For Windows operating systems, in the Windows Administrative Tools, navigate to Windows Services, stop
the fio-agent, and then start it again.
For Linux operating systems, run the following command:
/etc/init.d/fio-agent restart
Windows-specific issues
Windows Installer (DLL) errors
If you receive an error related to a .dll during the installation of the Windows® driver, follow these steps:
1. Abort the installation process.
2. Run the Uninstaller program for any previous installations.
3. Stop any running Windows® services related to ioMemory VSL products (for example, the fio-agent
utility):
a. Open Device Manger.
b. Navigate to the Services menu.
c. Select Stop on these running services.
4. Reboot the system.
5. After the system has rebooted, navigate to the installation directory of the driver and remove any files
that were left over from the previous installation (at a minimum, any leftover .dll files). If you receive an
access denied error when attempting to remove these files, be sure you have Administrator
privileges.
6. Remove the fio.dll file from the Windows\System32 directory.
NOTE: If the fio.dll file does not exist in this directory, proceed to step 7.
7. Run the new installer. If you still encounter errors, contact HP Customer Support
(http://www.hp.com/go/assistance).