Medical Archive Solutions User Guide

HPMA User Guide
172
HP Medical Archive
Overview
Troubleshooting consists primarily of how to respond to various
alarms. This chapter provides a detailed table with the alarm codes
and the suggested response. If a serious issue arises to which no
answer is provided in this chapter, contact HP technical support
directly.
Alarm Reference Table
The NMS comes with a series of pre-configured alarms when the
system is implemented. Each alarm can be configured to suit your grid
management needs. Responses are assigned according to the severity
of the alarm. This may vary if you customize the alarm settings to fit
your system management approach.
Attr.
Code
Description Recommended Action
ADCA ADC Device Status; indicates the general
status of the ADC service:
• 0=No errors
• 10 = Errors
If there is an Error, check the
Overview and Alarm tabs for the
device to find the cause of the
error and to troubleshoot the
problem.
If the problem persists, contact HP
technical support.
ADCE ADC Device State; whether the device is:
• 0 = Offline
• 1=Standby
• 2=Online
If the device goes into “Standby”,
continue monitoring and if the
problem persists, contact HP tech-
nical support.
If the device goes into “Offline”
and there are no known server
hardware issues (server
unplugged) or a scheduled
downtime for the device, contact
HP technical support.