Medical Archive Solutions User Guide

191
HP Medical Archive
Troubleshooting Alarms
SSTE Storage State; an indication of the current
status of the component:
• 0 = Offline
• 1=Standby
• 2=Verify
• 3 = Online (Read-Only)
• 4=Online
If the Storage State goes into Verify, this
means it is running through the data and
verifying its data integrity; a normal
operation.
If the state is Online (Read-Only) new
data cannot be stored into this LDR, but
data can be requested and viewed.
Standby state is a minor alarm. This is
usually a transitory state used to step
between online and offline or verify.
If the Storage State is in “Verify”,
this may be normal operation and
may take quite some time depend-
ing on the quantity of data. If it
continues over two days however,
contact HP technical support.
If the Storage State is “Offline”, it
can be brought Online again using
the Configuration tab for that
device or component.
SSTU Storage Status; an indication of the status
of the storage component:
• 0 = No Errors
• 1=Not Started
• 2 = Performing Startup Checks
• 3 = Inaccessible
• 4 = Crosscheck Failed
• 5=Corrupt
• 6 = Verify Location Synchronize
Failed
• 7 = Maximum number of failures
reached
• 8 = Insufficient Free Space
• 9=Unknown Error
If the Storage Status has “Insuffi-
cient Free Space”, there is no more
available storage on the server;
data ingests are redirected to other
available nodes. Viewing requests
can continue to be delivered from
this node.
Additional storage should be
added to this server. It is not
impacting end user functionality,
but the alarm persists until addi-
tional storage is added.
If Storage Status is any other error
condition, contact HP technical
support.
SVST Service Status; the status of the services
component of the SSM:
• 0=Not Running
• 2=Running
This alarm clears when other
alarms related to a non-running
service are resolved. Track the
source service alarms to restore
operation.
Attr.
Code
Description Recommended Action