HP Networking Quality Statement (January 2012)

Revision 1.0
Research & Development
Quality practices within the R&D organization are industry leading and an inherent part of the
organizational culture. From product conception, through development, validation and deployment
of product, customers can be assured that HP Networking products have quality “designed in” from
the earliest phases of the lifecycle.
Products progress through the development lifecycle adhering to strict rigors of quality design rules
and validation. Facilitating this are dedicated program managers that ensure each product passes very
specific quality checks at each product development phase. This methodology ensures the necessary
“quality assurance” activities take place throughout the entire product lifecycle.
Concept/Definition Phase:
Included here are comprehensive architectural and design reviews, as well as confirmation of
customer use cases, quality requirements and product specifications (performance, features,
reliability, safety, etc).
Design/Development Phase:
Proper development starts with detailed specifications and stringent requirements around delivering
to those specifications. From partnering with only the highest quality of component suppliers and
designing for “x” (manufacturability, reliability, testability, etc), our team is positioned well to “build-
in” quality into our products.
Validation Phase:
Our products go through a rigorous series of validation steps to ensure specifications are met, and in
many cases exceeded. Test plans are reviewed for completeness and hardware and software is
stressed to simulate the most extreme environments. From regulatory, to environmental and safety
testing and comprehensive “system” testing, customers can rest assured that our validation processes
will capture even the most stringent quality standards.
Post-Product Release:
The R&D team works closely with the product Support teams to gather near real-time quality
information in order to monitor product quality. Suspected concerns are fed back into the design
teams for analysis as part of the HP Quality Improvement Cycle. The “closed-loop” corrective action
process results in faster analysis, resolution, and quality improvements.