HP 2500C/C+/CM Professional Series Color Printer GETTING STARTED GUIDE
Acknowledgments HP ColorSmart II, HP PhotoREt II and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Adobe is a U.S. registered trademark of Adobe Systems Incorporated. PostScript 3 is a trademark of Adobe Systems Incorporated. NetWare and Novell are registered trademarks of Novell Corporation.
CONTENT HP 2500C/C+/CM Contents Step 1 - Unpack the Printer 2 Step 2 - Remove All Tapes from the Printer 3 Step 3 - Connect Cables 3 Step 4 - Set LCD Language Preference 4 Step 5 - Install Ink Cartridges 5 Step 6 - Install Printheads 6 Step 7 - Load Paper in Tray 2 7 Step 8 - Load Paper in Tray 3 9 Step 9 - Align Printheads 10 Step 10 - Install the Printer Software 11 Customer Support 12 HP Supplies and Accessories 15 Printer Specifications 17 Hewlett-Packard Limited Warranty S
HP 2500C/C+/CM 1. Check that the following items are included with the printer: a. Power Cord b. Four HP No. 10 Ink Cartridges (black, cyan, magenta and yellow) c. Four HP No. 10 Printheads (black, cyan, magenta and yellow) d. Extended Tray Cover e. Setup Poster f. Getting Started Guide g. Quick Reference Guide h. Starter CD i. HP JetDirect CD (HP 2500CM printer only) j. PCL 5Ce CD (standard with HP 2500C+, and for Europe only, standard with HP 2500C/CM) 2. Prepare printer location.
2500C/C+/CM 1. HP Step 2 - Remove All Tapes from the Printer ENGLISH HP Remove the four tapes securing the printer. Open the top cover and remove the fifth tape from the inside of the printer. 2500C/C+/CM 1. 2. 3. Step 3 - Connect Cables Ensure that the computer is turned off. Plug the power connector firmly into the printer’s power socket. Plug the power plug into an electrical outlet. To connect the printer directly to the computer: 1.
HP 2500C/C+/CM Step 4 - Set LCD Language Preference You can set the LCD Panel to display printer messages in one of the following languages: • English • German • French • Dutch • Portuguese • Italian • Spanish • Norwegian • Finnish • Swedish • Danish • Polish • Czech • Russian To do so: 1. 2. 3. 4. 5. 4 Ensure that the printer is turned off. Press and hold [Menu] and turn on the printer. Continue to hold down [Menu] until the LCD displays “LANG = X” (where “X” is the current language setting).
2500C/C+/CM Step 5 - Install Ink Cartridges 1 1. Press the Power button to turn on the printer. 2 2. Lift to open the Ink Cartridge door. 3 3. Remove all four ink cartridges from their packaging and insert each ink cartridge into its own color-coded slot. Make sure that each cartridge is pressed firmly into place.
HP 1 2500C/C+/CM 1. Step 6 - Install Printheads Make sure that the Ink Cartridge Door is open. Grasp the side of the Printhead Access Cover and lift up firmly to snap the cover open and completely remove it from the printer. You may have to use some force to open the cover. Note: If the cradle cannot be found under the cover, it means that the tape securing the cradle has not been removed. Open the Top Cover, remove the tape securing the cradle, turn off the printer and turn on again. 2 2.
4. 4 Close the printhead latch. Be sure that the hook on the printhead latch catches the carriage lock. 5. 5 6 6. 7. HP 1 2 ENGLISH Note: You may have to use some force to close the printhead latch. Ensure that the Ink Cartridge Door is lifted. Align the tabs of the cover with the tabs on the printer. Lower and snap to close the cover. Close the Ink Cartridge Door. 2500C/C+/CM Step 7 - Load Paper in Tray 2 Note: Tray 2 is a fixed tray. Tray 1 has to be removed before Tray 2 can be accessed.
3. 4. Unpack the Paper Length and Width guides. Insert the Paper Length guide into the slot of the paper size you wish to load. 5 5. Insert the Paper Width guide into the slot of the paper size you wish to load. 6 6. 7. Insert paper, print side down into the printer. Tap the left side of the stack of paper to ensure that it is flush against the right side of the tray. 8. Replace Tray 1. 3 4 2 7 8 9 8 9. If Tray 2 is extended, place the Extended Tray Cover over the tray. 10.
1 2 3 4 2500C/C+/CM Note: Tray 3 is designed to hold up to 250 sheets of paper and can accommodate paper sizes such as Letter, A4, Legal, B4, A3, 11” x 17”, 13” x 19” and 330 x 483 mm. 1. Grasp the sides of Tray 3 and pull it out of the printer. 2. If you are loading paper sizes such as B4, A3, 11” x 17” and 330 x 483 mm, unlock the tray lock, extend the tray and re-lock the tray lock. 3. 4. Unpack the Paper Length and Width guides.
7 7. 8 8. 9. Re-insert Tray 3 into the printer. If Tray 3 is extended, place the Extended Tray Cover over the tray. On the Control Panel, press [Menu] until PAPER HANDLING MENU appears. 10. Press [Item] to select TRAY 3 TYPE= 11. Press [Value] to select the media type you have loaded into the tray and press [Select]. HP 2500C/C+/CM 1. 2. 3. 4. 5. Step 9 - Align Printheads Press [Menu] until DIAGNOSTICS MENU appears. Press [Item] until ALIGN PRNT-HDS appears.
2500C/C+/CM Step 10 - Install the Printer Software ENGLISH HP Before you can use the printer, you must install the printer software. To install the printer software, you need at least 8 MB of RAM and Microsoft Windows 3.1x, 95 or 98 installed in your computer. To install the printer software in Windows NT 4.0, you need at least 16 MB of RAM and Windows NT 4.0 installed in your computer.
To do this: 1. Download the printer software. During download, you will be asked if you wish to customize the printer software. If you choose not to, you may run the Installer Configuration Utility later by double-clicking on the HPINSCFG.EXE icon in the driver directory of the Starter CD. 2. Choose the options you wish to install. 3. Click OK. 4. The printer software will be installed according to this configuration the next time you run SETUP.
2500C/C+/CM Customer Support ENGLISH HP HP FIRST HP FIRST is an automated information fax retrieval service which provides toll-free, 24-hour technical information to you by fax. Call HP FIRST at the following telephone numbers: For US and Canada (800) 333-1917 For customers in Europe U.K. 0800 96 02 71 For service in English outside U.K.
What version of the printer software are you using and what driver have you selected? (check the titlebar of the HP 2500C Toolbox.) Run the HP 2500C Toolbox software utility by double-clicking on the icon in the program group in Windows 3.1x or on the desktop in Windows 95/98/NT 4.0. Click the Maintenance tab, and select “Display system information”. Have this information ready when you call the support line. The HP Customer Care Center can be reached at any of the following numbers: For U.S.
2500C/C+/CM Number C3289A C2950A C2951A C3390A C3391A C3392A HP Supplies and Accessories ENGLISH HP Description Accessories HP 2500C Adobe Postscript Upgrade Kit IEEE 1284-Compliant Parallel Cable 2m IEEE 1284-Compliant Parallel Cable 3m HP 2500C PCL5 Upgrade Kit HP 16 MB (1 x 16 MB) 60ns EDO SIMM HP 32 MB (1 x 32 MB) 60ns EDO SIMM Any HP JetDirect MIO print server cards C4800A C4801A C4802A C4803A Printheads HP Black No.10 Printhead HP Cyan No.10 Printhead HP Magenta No.10 Printhead HP Yellow No.
16 C6058A C6059A C6039A C6040A C6043A HP Premium Photo Paper US B-size, 100 sheets: 11 x 17 in. A3, 20 sheets: 297 x 420 mm US Letter, 15 sheets: 8.5 x 11 in. A4 (European ), 15 sheets: 210 x 297 mm A4 (Asian ), 15 sheets: 210 x 297 mm C3834A C3828A C3835A C3832A HP Premium Transparency Film US Letter, 50 sheets: 8.5 x 11 in. US Letter, 20 sheets: 8.5 x 11 in. A4, 50 sheets: 210 x 297 mm A4, 20 sheets: 210 x 297 mm C6051A C6053A HP Premium Inkjet Rapid-Dry Transparencies US Letter, 50 sheets: 8.
2500C/C+/CM Printer Specifications Print Method Plain paper drop on-demand thermal inkjet printing Print Speed 1 Black Black Text Econofast Mode Normal Mode Best Mode Letter / A4 11 ppm 9 ppm 7.5 ppm 11 x 17 / A3 7 ppm 5 ppm 4.5 ppm Print Speed 1 Color Color Highlights Econofast Mode Normal Mode Best Mode Letter / A4 9 ppm 6.5 ppm 5.5 ppm 11 x 17 / A3 5.5 ppm 3.5 ppm 2.5 ppm Mixed Text & Graphics Econofast Mode Normal Mode Best Mode Letter / A4 9 ppm 3 ppm 1.
Memory HP 2500CM 20 MB standard RAM Two 72-pin SIMM slots for additional memory (EDO, 60ns) expansion up to a total of 76 MB SIMM Memory upgrade apply only to PostScript and PCL 5Ce and are to be in increments of 16MB. Connectivity / Network HP 2500C & HP 2500C+ Management Network-capable printer for DOS and Windows environments HP PCL 3e Windows Driver Support for Windows NT 4.0, Windows 3.
Minimum Width: 76.2 mm (4 in.) x 127.0 mm (6 in.) Maximum Width: 330 mm (13 in.) x 483 mm (19 in.) Maximum Print Area PCL: 320 mm (12.61 in.) x 470 mm (18.49 in.) on 13 in. x 19 in. media PostScript: 289.56 mm (11.4 in.) x 441.96 mm (17.4 in.) or 302.26 mm (11.9 in.) x 426.72 mm (16.8 in.) on 13 in. x 19 in. media. Media Size, Type and Handling Support Standard input capacity of 400 sheets through two trays (Tray 2 & 3) of 150 sheet and 250 sheet capacity.
Media Size, Type and Handling Support Tray 3 (Lower Tray) Sheets : up to 250 60 to 135 g/m2 (16 to 36 lb. Bond) Media sizes supported: Paper: U.S. Super B 13 x 19 in., U.S. Tabloid 11 x 17 in., U.S. Legal 8.5 x 14 in., U.S. Letter 8.5 x 11 in., European Super A3 330 mm x 483 mm, European A3 297 x 420 mm, European A4 210 x 297 mm, European B4 257 x 364 mm Transparencies: U.S. Letter 8.5 x 11 in., European A4 210 x 297 mm Labels: U.S. Labels, 8.5 x 11 in.
Built-in Universal Power Supply Power Requirements Input Voltage 100 – 240 AC (±10%), 50/60 Hz (±3 Hz) Power Consumption Less than 2 watts when off, 8 watts maximum non-printing, 35 watts average printing, 65 watts printing Dimensions With paper tray closed 685 mm (26.97 in.) W x 610 mm (24.02 in.) D x 337 mm (13.27 in.) H ENGLISH Power Supply With paper tray fully extended 685 mm (26.97 in.) W x 745 mm (29.33 in.) D x 337 mm (13.27 in.) H Desk Space Required 685 mm (26.97 in.) W x 532 (20.94 in.
HP 2500C/C+/CM HP Product Software Ink Cartridges Printheads Printer Hewlett-Packard Limited Warranty Statement Duration of Limited Warranty 90 Days 90 Days 1 Year 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
ENGLISH 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP’s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France’s “Départements D’Outre-Mer”; for those excepted areas, the warranty is valid only in the country of purchase.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a.
2500C/C+/CM Declaration of Conformity ENGLISH HP DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Singapore (Pte) Ltd Asia Hardcopy Manufacturing Operation 20 Gul Way, Singapore 629196 declares, that the product Product Name: Model Number: Product Options: HP2500C, HP2500Cse, HP2500Cxi, HP2500C+, HP2500CM* C2684A/B, C2686A, C2687A, C2692A, C2685A/B All conforms to the following Product Specifications: Safety: IEC 950:
HP 2500C/C+/CM Regulatory Notices Power Cord Statement The power cord cannot be repaired. If it is defective it should be discarded or returned to the supplier. LEDs Classification Energy Consumption Energy Star is a US registered service mark of United States Environmental Proctection Agency Safety Information WARNING Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand instructions in the User’s Guide. 2.
7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord will not be damaged. 8. If the product does not operate normally, see “Troubleshooting” section in the User’s Guide. FCC Regulations This equipment has been tested and found to comply with the specifications of Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Printed on recycled paper ©Copyright 1999 Hewlett-Packard Company Printed in Germany Manual Part No. C2684-90023 450 Alexandra Road Singapore 119960 Singapore. http://www.hp.
