HP 2500C/C+/CM Professional Series Color Printer QUICK REFERENCE GUIDE
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CONTENT HP 2500C/C+/CM Contents Identifying Printer Parts 2 Control Panel 2 Navigating the Menu System 2 To Check the Printer's Configuration 2 To Print a Menu Map 3 To Print a Diagnostic Page 3 Common Printer Messages 3 Loading Paper 7 Loading Commonly-Used Media in Tray 2 8 Loading Commonly-Used Media in Tray 3 10 Loading Media in Tray 1 11 Loading Media in the Rear Manual Feed 12 Maintaining the Printer 13 Clean Printheads 13 Align Printheads 13 Clearing Paper Jams 14 R
HP 2500C/C+/CM Identifying Printer Parts Top Cover Printhead Latch Printhead Access Cover Ink Cartridge Door Paper Knob Tray 1/ Output Tray Back Panel Power Button Tray 2 HP 2500C/C+/CM Menu Button Item Button Value Button Select Button LCD Panel Cancel Job Button Attention (Red) Ready (Green) (Go) 2 Rear Access Door Extended Tray Cover Tray 3 Control Panel Navigating the Menu System 1. Press [Menu] until the desired menu appears. 2. Press [Item] until the desired item appears. 3.
To Print a Menu Map 1. Press [Menu] until SELF TEST MENU appears. 2. Press [Item] until PRINT MENU MAP appears. 3. Press [Select] to print the menu map. For more information on the Menu Map items, please refer to the User's Guide. To Print a Diagnostic Page 1. Press [Menu] until SELF TEST MENU appears. 2. Press [Item] until PRINT DIAGNOSTIC PAGE appears. 3. Press [Select] to print the diagnostic page. For more information on the Diagnostic Page, please refer to the User's Guide.
4 [COLOR] PRNT-HD MISSING, INSERT One of the printheads (black, cyan, magenta or yellow) is missing. Insert the appropriate printhead. PRNT-HD ACCESS COVER OPEN The Printhead Access Cover is open. Close the cover and press to resume printing. TOP COVER OPEN The Top Cover is open. Close the cover and press to resume printing. PAPER JAM, OPEN TOP COVER There is paper jammed in the printer. Open the Top Cover to remove paper. When finished, close the Top Cover and press to resume printing.
TRAY 1 LOAD [TYPE] [SIZE] You have chosen to print from Tray 1 or the media you have selected differs from those in Trays 2 and 3. Load the paper type and size as specified in the LCD panel and press to continue printing. You may set the printer to print with existing media in Tray 2 or Tray 3 by either pressing [Value] or without loading media in Tray 1. MNL FEED LOAD [TYPE] [SIZE] You have chosen to print through the Rear Manual Feed.
WRONG MEDIA TYPE, [ACTION] UNEXPECTED PAPER SIZE The media type which the printer has detected is not the type specified in your print settings. The specified paper size is different from the paper size in the selected input tray. The output was truncated to fit the paper in the printer. Some output may have been lost. PRNT-HDS NOT The printheads have not been ALIGNED aligned. For best print quality, align the printheads before the next print job.
ROTATE, REINSERT The printer has finished printing [NUMBER] PG TO one side of a 2-sided document. TRAY [NUMBER] The pages need to be reloaded to continue printing. REINSERT [NUMBER] PG TO TRAY [NUMBER] Remove the stated number of pages from Tray 1, rotate the pages and reload them into the stated tray, print side down. Press to continue printing. You can set the printer to pick from Tray 1 by loading the paper into Tray 1 and pressing .
Loading Commonly-Used Media in Tray 2 Note: • Tray 2 is a fixed tray. Tray 1 has to be removed before Tray 2 can be accessed. • Tray 2 is designed to hold up to 150 sheets of paper and can accommodate paper sizes such as Letter, A4, Legal, B4, A3, 11"x17", 13"x19" and 330x483mm. 1 2 1. Remove Tray 1 and set it aside. 2. If you wish to change the paper size setting that has been set in the tray, go to step 3. If you wish to load paper using the existing tray setting, go to step 5. 3 3.
4 4. If you are loading paper sizes such as B4, A3, 11"x17", 13"x19" and 330x483mm, unlock the tray lock, extend the tray and re-lock the tray lock. If you are loading paper sizes such as Letter, A4 and Legal, check that the tray is not extended. If it is, unlock the tray lock, push in the tray and re-lock the tray lock. 5 6 5. Insert paper, print side down into the printer. 6. Tap the left side of the stack of paper to ensure that it is flush against the right side of the tray. 7 7. Replace Tray 1.
1 2 10 Loading Commonly-Used Media in Tray 3 1. Grasp the sides of Tray 3 and pull it out of the printer. 2. If you wish to change the paper size that has been set in the tray, go to step 3. If you wish to load paper into the tray using the existing setting, go to step 5. 3 3. Snap the Paper Length and Width Guides into the slots. Paper size markings are indicated beside their respective slots. 4 4.
7 7. Re-insert Tray 3 into the printer. 8 8. If Tray 3 is extended, place the Extended Tray Cover over the tray. 9. On the Control Panel, press [Menu] until PAPER HANDLING MENU appears. 10.Press [Item] to select TRAY 3 TYPE= 11. Press [Value] to select the media type you have loaded into the tray and press [Select]. For more information, please refer to the User's Guide. 1 Loading Media in Tray 1 1. Set your driver to pick paper from Tray 1 and print your document.
1 12 Loading Media in the Rear Manual Feed 1. Set your driver to pick from the Rear Manual Feed and print your document. For more information on how to set your print settings, please refer to the HP 2500C/C+/CM Toolbox in your computer. 2. After sending your print job to the printer, the LCD panel will display the message "MNL FEED LOAD [TYPE] [SIZE]" where [TYPE] and [SIZE] is the media type and size as specified in your printer driver respectively. 3.
HP 2500C/C+/CM Maintaining The Printer Clean Printheads Whenever print quality noticeably decreases it is a good idea to perform the “Clean Printhead” utility either through the HP 2500C/C+/CM Toolbox on your computer or from the Control Panel on the printer. Click on the Maintenance Tab of the HP 2500C/C+/CM Toolbox if you wish to clean the printheads from the Toolbox. The “Clean Printhead” utility consists of 3 levels of cleaning. Each level of cleaning uses some ink to clear the printheads.
To run the “Align Printheads” utility through the Control Panel: 1. Press [Menu] until DIAGNOSTICS MENU appears. 2. Press [Item] until ALIGN PRNT-HDS appears. 3. Press [Select]. 4. The printer will print a page with 5 sets of alignment patterns. 5. In each set (A, B, C, D or E) select the most aligned (straightest) pair of lines (1, 2, 3, 4 or 5). 6. Enter the corresponding numbers in the Control Panel by pressing [Value]. 7. When you have entered a value for a set, press [Item] to move to the next. 8.
2 2. Lift the Top Cover and pull out any paper that may be stuck. 3 3. If you are unable to free the jammed paper, pull out the handle of the Paper Knob, pull the knob away from the printer and rotate to remove the paper. 3 4 4. If the LCD still reports a paper jam, go to the back of the printer and lower the Rear Access Door by lifting the two rear door latches. 5 5. Remove the Back Panel by pressing the two catches inwards. 6 7 8 6. Pull out any paper that may be stuck inside. 7.
HP 2500C/C+/CM Resetting The Printer You can reset the printer by selecting the reset items in the Resets Menu. Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: • You want to restore the printer's default settings; • Communication between the printer and computer has been interrupted.
HP 2500C/C+/CM For More Information Please check the following documents for more information: Getting Started Guide – Information on how to set up the printer. User’s Guide - For printer specifications and troubleshooting information. Network Guide - For instructions on how to share the printer over a network. Toolbox - Provides “how-to” information and troubleshooting instructions as well as access to printer maintenance functions and HP information. Web Site - http://www.hp.com/go/hp2500 or http://www.
©Copyright 1999 Hewlett-Packard Company Printed in Germany Manual Part No. C2685-90004 450 Alexandra Road Singapore 119960 Singapore. http://www.hp.
