HP 3PAR InForm OS 3.1.1 Messages and Operators Guide

MESSAGE CODE
0x00300fa
TYPE
Component state change
MESSAGE
Port <port_id> Node <node_id> Slot <slot_id> Failed (<list of states>)
STATE 1
Down Due To Reset Failure
SUGGESTED ACTION
The HBA failed to reset. This may be caused by a hardware failure on the HBA. Replace the HBA.
STATE 2
Down Due To Missing Firmware File
SUGGESTED ACTION
Points to improper software installation of the HP 3PAR OS. Contact your local service provider
for technical support and services.
A controller node in your system has reported a problem and may require replacement.
STATE 3
Shutdown Due To Too Many Firmware Cores
SUGGESTED ACTION
The HBA port is getting multiple fatal errors in succession. Send the firmware cores and the event
log to your local service provider for analysis.
An event has occurred on your system which requires attention. Please contact your authorized
support provider for assistance.
STATE 4
Shutdown Due To Too Many Internal Errors
SUGGESTED ACTION
The HBA port is getting multiple internal errors. Use CLI command controlport rst -l to
hard reset the HBA port. Replace the HBA if the problem persists. An event has occurred on your
system which requires attention. Please contact your authorized support provider for assistance.
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